rushfee/classes/artifacts/rushfee_Web_exploded/www/huaweiScripts/state/agent.state.js

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2022-05-16 15:07:40 +00:00
//AgentStateClass define
function AgentStateClass() {
this._WorkNo = 0;
this._TalkFlag = 0;
this._HoldFlag = 0;
this._CallID = "4294967295-4294967295";
this._Chat_CCBIdx = 0;
this._CurrentCallCCBIdx = 1;
this._MediaType = 5;
this._CalleeNo = "";
this._CalledNo = "";
this._CallFeature = 0;
this._ConfID = 0;
this._ResultCode = 0;
this._ParticipantType = 0;
this._Participant = "";
this._AgentChatList = [];
this.GetWorkNo = function () {
return AgentOcx._ocx.WorkNo;
}
this.SetTalkFlag = function(usFlag)
{
this._TalkFlag = usFlag;
}
this.GetTalkFlag = function () {
return this._TalkFlag;
}
this.SetHoldFlag = function(usFlag)
{
this._HoldFlag = parseInt(usFlag);
}
this.GetHoldFlag = function () {
return this._HoldFlag;
}
this.SetCallID = function(sCallID)
{
this._CallID = sCallID;
}
this.GetCallID = function () {
return this._CallID;
}
this.SetChatCCBIdx = function(usCCBIdx)
{
this._Chat_CCBIdx = usCCBIdx;
}
this.GetChatCCBIdx = function () {
return this._Chat_CCBIdx;
}
this.SetCurrentCallCCBIdx = function (usCCBIdx) {
this._CurrentCallCCBIdx = usCCBIdx;
// when the first chat comes, select it
if (this._CurrentCallCCBIdx === 1) {
this.SetChatCCBIdx(usCCBIdx);
}
}
this.GetCurrentCallCCBIdx = function () {
return this._CurrentCallCCBIdx;
}
this.SetMediaType = function(usMediaType)
{
this._MediaType = usMediaType;
}
this.GetMediaType = function () {
return this._MediaType;
}
this.SetCalleeNo = function(sCalleeNo)
{
this._CalleeNo = sCalleeNo;
}
this.GetCalleeNo = function () {
return this._CalleeNo;
}
this.SetCalledNo = function(sCalledNo)
{
this._CalledNo = sCalledNo;
}
this.GetCalledNo = function () {
return this._CalledNo;
}
this.SetCallFeature = function(usCallFeature)
{
this._CallFeature = usCallFeature;
}
this.GetCallFeature = function () {
return this._CallFeature;
}
this.SetConfID = function(ulConfID)
{
this._ConfID = ulConfID;
}
this.GetConfID = function () {
return this._ConfID;
}
this.SetResultCode = function(usResultCode)
{
this._ResultCode = usResultCode;
}
this.GetResultCode = function () {
return this._ResultCode;
}
this.SetParticipantType = function(usParticipantType)
{
this._ParticipantType = usParticipantType;
}
this.GetParticipantType = function () {
return this._ParticipantType;
}
this.SetParticipant = function(sParticipant)
{
this._Participant = sParticipant;
}
this.GetParticipant = function ()
{
return this._Participant;
}
this.SetChatAnswered = function (ccbIdx) {
AgentUI.UpdateWhenChatAnswered(ccbIdx);
if (this._AgentChatList[ccbIdx - 1] === undefined || this._AgentChatList[ccbIdx - 1] === null) {
this._AgentChatList[ccbIdx - 1] = "";
}
},
this.ClearAgentChatContent = function (ccbIdx) {
if (this._AgentChatList[ccbIdx - 1] === null) {
return;
}
this._AgentChatList[ccbIdx - 1] = null;
}
this.AgentSendChatContent = function (ccbIdx, content) {
this._AgentChatList[ccbIdx - 1] += content + '\n';
AgentUI.UpdateWhenSendChatMessage(ccbIdx);
}
this.AgentReiceiveChatContent = function (ccbIdx, content) {
this._AgentChatList[ccbIdx - 1] += content + '\n';
AgentUI.UpdateWhenReceiveChatMessage(ccbIdx);
}
this.GetAgentChatContent = function (ccbIdx) {
return this._AgentChatList[ccbIdx - 1];
}
}
//AgentStateClass methods define
AgentStateClass.prototype = {
GetCallInfo: function () {
var ret;
ret = AgentOcx._ocx.QueryCallIDOnAgentEx(AgentOcx._ocx.WorkNo);
if (ret !== 0) {
return 1;
}
var callid = AgentOcx._ocx.GetCallIDByIdx(AgentOcx._ocx.CallIDNum - 1);
if (callid === 0) {
return 1;
}
document.getElementById("callId").value=callid+"";
console.log("getCallInfo: callId:"+callid);
// ret = AgentOcx._ocx.QueryCallIDOnAgent(AgentOcx._ocx.WorkNo);
// if(ret===0){
// console.log("getCallInfo: PCallID:"+AgentOcx._ocx.PCallID);
// var timeret = AgentOcx._ocx.QueryCallTime(AgentOcx._ocx.PCallID);
//
// }
ret = AgentOcx._ocx.QueryCallInfoEx(callid);
if (ret === 0) {
this.SetMediaType(AgentOcx._ocx.CallInfoEx_MediaType);
this.SetCalleeNo(AgentOcx._ocx.CallInfoEx_Ani);
this.SetCalledNo(AgentOcx._ocx.CallInfoEx_DialedNumber);
this.SetCallFeature(AgentOcx._ocx.CallInfoEx_CallFeature);
// console.log("getCallInfo: CallInfoEx_TotalTalkingTime:"+AgentOcx._ocx.CallInfoEx_TotalTalkingTime);
// document.getElementById("talktime").value=AgentOcx._ocx.CallInfoEx_TotalTalkingTime+"";
}
//query the holdcall list to see if this call has been holded
_return = AgentOcx._ocx.QueryHoldListEx();
if (_return === 0) {
this.SetHoldFlag(0);
if (AgentOcx._ocx.CallIDNum > 0)
{
console.log("getCallInfo: CallIDNum:"+CallIDNum);
for (var i=0; i< AgentOcx._ocx.CallIDNum; i++){
var tmpCallID = AgentOcx._ocx.GetCallIDByIdx(i);
ret = AgentOcx._ocx.QueryCallInfoEx(tmpCallID);
//if current callid equals tmpCallID, this call is holded
if ((this.GetCalleeNo() === AgentOcx._ocx.CallInfoEx_Ani) && (this.GetCalledNo() === AgentOcx._ocx.CallInfoEx_DialedNumber)){
this.SetHoldFlag(1);
break;
}
}
}
else {
this.SetHoldFlag(0);
}
} else {
this.SetHoldFlag(0);
}
return ret;
}
}