88 lines
4.8 KiB
XML
88 lines
4.8 KiB
XML
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<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE sqls SYSTEM "sql_definition.dtd">
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<sqls>
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<sql group="callrecord">
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<i id="getList"><![CDATA[
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select * from（SELECT
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nvl( OPERATOR, '合计' ) AS OPERATOR,
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sum( CASE WHEN action = 'phone' THEN 1 ELSE 0 END ) AS 呼出总量,
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sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) AS 接通总量,
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to_char( ROUND( sum( CASE WHEN action = 'phone' THEN to_number( info ) ELSE 0 END ) / 60, 1 ), 'fm9999999990.9' ) || '分钟' 通话总时长,
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to_char( ROUND( sum( CASE WHEN action = 'phone' THEN to_number( zltime-1 ) ELSE 0 END ) / 60, 1 ), 'fm9999999990.9' ) || '分钟' 振铃总时长,
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round( DECODE(sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ),0,0,sum( CASE WHEN action = 'phone' THEN to_number( info ) ELSE 0 END ) /sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) ),1)||'秒' AS 平均通话时长,
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ROUND( DECODE(sum( CASE WHEN action = 'phone' THEN 1 ELSE 0 END ),0,0,
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sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) / sum( CASE WHEN action = 'phone' THEN 1 ELSE 0 END ) * 100),
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2
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) || '%' AS 接通率,
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count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_online_success' THEN OBJ_ID ELSE NULL END ) AS 在线缴费成功量,
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count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_need' THEN OBJ_ID ELSE NULL END )-count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_online_success' THEN OBJ_ID ELSE NULL END ) as 同意缴费量,
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count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_need' THEN OBJ_ID ELSE NULL END ) AS 成功量,
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ROUND(DECODE(sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) ,0,0,
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count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_need' THEN OBJ_ID ELSE NULL END ) /
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sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) * 100 ),
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2
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) || '%' AS 成功率
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FROM
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rush_log left JOIN RUSH_DICTIONARY y ON INFO = y.MEMO
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WHERE
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(action = 'phone' or ACTION='rushfee')
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and $like(operator,operator) and $between(operate_date,searchbegindate,searchenddate)
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and operator in (SELECT c.cname FROM
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RUSH_USER_QUERYAUTH a
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LEFT JOIN AOS_RMS_USER b ON a.USER_ID = b.cguid
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LEFT JOIN AOS_RMS_USER c ON a.userauth_id = c.cguid
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where a.USER_ID={user_id})
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GROUP BY rollup(OPERATOR)
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union all
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select '统计平均值' as OPERATOR,FLOOR(AVG(呼出总量) )as 呼出总量 ,
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FLOOR(AVG(接通总量)) as 接通总量
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, to_char(ROUND(AVG(通话总时长),1),'fm9999999990.9') || '分钟' as 通话总时长
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, to_char(ROUND(AVG(振铃总时长),1),'fm9999999990.9') || '分钟' as 振铃总时长
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, ROUND(AVG(平均通话时长),1) || '秒' as 平均通话时长 ,
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ROUND(AVG(接通率),2)|| '%' as 接通率,
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FLOOR(AVG(在线缴费成功量)) as 在线缴费成功量,
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FLOOR(AVG(同意缴费量)) as 同意缴费量, FLOOR(AVG(成功量) )as 成功量, ROUND(AVG(成功率),2)|| '%' as 成功率
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from (SELECT
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OPERATOR,
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sum( CASE WHEN action = 'phone' THEN 1 ELSE 0 END ) AS 呼出总量,
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sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) AS 接通总量,
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to_char( ROUND( sum( CASE WHEN action = 'phone' THEN to_number( info ) ELSE 0 END ) / 60, 1 ), 'fm9999999990.9' ) as 通话总时长,
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to_char( ROUND( sum( CASE WHEN action = 'phone' THEN to_number( zltime-1 ) ELSE 0 END ) / 60, 1 ), 'fm9999999990.9' ) as 振铃总时长,
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round( DECODE(sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ),0,0,sum( CASE WHEN action = 'phone' THEN to_number( info ) ELSE 0 END ) /sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END )) ,1
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) AS 平均通话时长,
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ROUND( DECODE(sum( CASE WHEN action = 'phone' THEN 1 ELSE 0 END ),0,0,
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sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) / sum( CASE WHEN action = 'phone' THEN 1 ELSE 0 END ) * 100),
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2
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) AS 接通率,
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count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_online_success' THEN OBJ_ID ELSE NULL END ) AS 在线缴费成功量,
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count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_need' THEN OBJ_ID ELSE NULL END )-count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_online_success' THEN OBJ_ID ELSE NULL END ) as 同意缴费量,
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count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_need' THEN OBJ_ID ELSE NULL END ) AS 成功量,
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ROUND(DECODE(sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) ,0,0,
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count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_need' THEN OBJ_ID ELSE NULL END ) /
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sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) * 100 ),
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2
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) AS 成功率
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FROM
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rush_log left JOIN RUSH_DICTIONARY y ON INFO = y.MEMO
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WHERE
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( action = 'phone' OR ACTION = 'rushfee' )
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and $like(operator,operator) and $between(operate_date,searchbegindate,searchenddate)
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GROUP BY OPERATOR) )
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]]></i>
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</sql>
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</sqls>
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