651 lines
20 KiB
HTML
651 lines
20 KiB
HTML
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<html>
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<title>Demo</title>
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<style>
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html {
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overflow:auto;
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}
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body {
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margin: 0px;
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padding: 0px;
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font-size: 12px;
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font-family: "Arial","Tahoma";
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color: #333333;
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background-color:#F3F5F8
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}
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td, th, p, div, a, form, pre ,h1 ,h2 ,h3, h4{
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margin: 0px;
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padding: 0px;
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font-size: 12px;
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font-family: "Arial","Tahoma";
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color: #333333;
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}
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input, select, textarea {
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margin: 0px;
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padding: 0px;
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font-size: 12px;
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font-family: "Arial","Tahoma";
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color: #333333;
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}
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</style>
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<script language="javascript" src="../language/common.agentdialog.lang.string.js" charset="utf-8"></script>
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<script language="javascript" src="../i18n.js" charset="utf-8"></script>
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<script language="javascript" src="../config/agentconfig.js" charset="utf-8"></script>
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<script language="javascript" type="text/javascript">
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var AgentOcx;
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var OprType;
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var LanguagePage = new LanguagePageClass();
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var I18N = new I18NClass();
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var languageObj = null;
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function GetLanguagePageString(LanguagePageItem){
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if (languageObj === null || languageObj === undefined){
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return LanguagePageItem;
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}
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if (languageObj[LanguagePageItem] === null || languageObj[LanguagePageItem] === undefined){
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return LanguagePageItem;
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}
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return languageObj[LanguagePageItem];
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}
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function init()
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{
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document.getElementById("tbCallOut").style.display="none";
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document.getElementById("tbDTMF").style.display="none";
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document.getElementById("tbCallData").style.display="none";
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document.getElementById("tbInnerCall").style.display="none";
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document.getElementById("tbTransfer").style.display = "none";
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document.getElementById("tbBusyWithReason").style.display = "none";
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document.getElementById("tbMultiConf").style.display = "none";
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document.getElementById("tbModifyPWD").style.display = "none";
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document.title="Agent Client Demo";
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AgentOcx = window.dialogArguments.win.AgentOcx._ocx;
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OprType = window.dialogArguments.str;
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//internationalize
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LanguagePage = new LanguagePageClass();
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I18N = new I18NClass();
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languageObj = LanguagePage.GetLanguagePage(Config.Common['Language'])
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I18N.SwitchI18N(languageObj);
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if (OprType === "CallOut")
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{
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document.getElementById("tbCallOut").style.display="";
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document.title="Call Out";
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}
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else if (OprType === "InnerCall")
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{
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document.getElementById("tbInnerCall").style.display="";
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document.title = "Inner Call";
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loadInnerCall();
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}
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else if (OprType === "DTMF")
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{
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document.getElementById("tbDTMF").style.display="";
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document.title = "DTMF";
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}
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else if (OprType === "CallData")
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{
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document.getElementById("tbCallData").style.display="";
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document.title = "Call Data";
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loadCallData();
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}
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else if (OprType === "Transfer")
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{
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document.getElementById("tbTransfer").style.display="";
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document.title="Transfer";
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loadTransfer();
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}
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else if (OprType === "InnerHelp")
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{
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document.getElementById("tbInnerHelp").style.display="";
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document.title="Inner Help";
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loadInnerHelp();
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}
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else if (OprType === "BusyWithReason")
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{
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document.getElementById("tbBusyWithReason").style.display = "";
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document.title = "SayBusyWithReason";
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loadBusyWithReason();
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}
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else if (OprType === "MultiConf")
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{
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document.getElementById("tbMultiConf").style.display="";
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document.title="Multimedia Conference";
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}
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else if (OprType === "ModifyPWD")
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{
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document.getElementById("tbModifyPWD").style.display="";
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document.title="ModifyPWD";
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}
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}
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function response(OprType)
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{
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var _return;
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if (OprType === "CallOut")
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{
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var Caller = document.getElementById("CallerNo").value;
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var Called = document.getElementById("CalledNo").value;
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var obj = new Object();
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obj.Caller = Caller;
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obj.Called = Called;
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_return = obj;
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}
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else if (OprType === "InnerCall")
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{
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_return = document.getElementById("AgentID").value;
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}
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else if (OprType === "DTMF")
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{
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_return = document.getElementById("DTMF").value;
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}
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else if (OprType === "CallData")
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{
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_return = document.getElementById("txtCallData").value;
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}
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else if (OprType === "Transfer")
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{
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var DeviceType = document.getElementById("DeviceType").value;
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var DeviceNo = document.getElementById("DeviceNo").value;
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var ExtPhone = document.getElementById("ExtPhone").value;
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var TransType = document.getElementById("TransType").value;
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if (DeviceType === "5")
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{
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DeviceNo = ExtPhone;
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}
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var obj = new Object();
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obj.DeviceType = DeviceType;
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obj.DeviceNo = DeviceNo;
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obj.ExtPhone = ExtPhone;
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obj.TransType = TransType;
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_return = obj;
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}
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else if (OprType === "InnerHelp")
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{
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var HelpDevice = document.getElementById("HelpDevice").value;
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var HelpWorkNo = document.getElementById("HelpWorkNo").value;
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var HelpSkillNo = document.getElementById("HelpSkillNo").value;
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var HelpType = document.getElementById("HelpType").value;
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var obj = new Object();
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obj.HelpDevice = HelpDevice;
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obj.HelpWorkNo = HelpWorkNo;
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obj.HelpType = HelpType;
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obj.HelpSkillNo = HelpSkillNo;
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_return = obj;
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}
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else if (OprType === "BusyWithReason")
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{
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var RestCause = document.getElementById("RestCause").value;
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var obj = new Object();
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obj.RestCause = RestCause;
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_return = obj;
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}
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else if (OprType === "MultiConf")
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{
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var PartNum = document.getElementById("PartNum").value;
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var AgentList = document.getElementById("AgentList").value;
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var OprType = document.getElementById("OprType").value;
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var obj = new Object();
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obj.PartNum = PartNum;
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obj.AgentList = AgentList;
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obj.OprType = OprType;
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_return = obj;
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}
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else if (OprType === "ModifyPWD")
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{
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var OldPWD = document.getElementById("OldPWD").value;
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var NewPWD = document.getElementById("NewPWD").value;
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var ConfirmPWD = document.getElementById("ConfirmPWD").value;
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var obj = new Object();
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obj.OldPWD = OldPWD;
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obj.NewPWD = NewPWD;
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obj.ConfirmPWD = ConfirmPWD;
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_return = obj;
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}
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parent.window.returnValue = _return;
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window.close();
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}
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function loadInnerCall()
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{
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// query agent
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var _return = AgentOcx.QueryTotalAgentAbstractEx();
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if (_return === 0)
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{
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var _agentNum = AgentOcx.AgentAbstractNum;
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for(var i=0; i<_agentNum; i++)
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{
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_return = AgentOcx.GetAgentAbstractByIdx(i);
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if (_return === 0)
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{
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var status = AgentOcx.AgentAbstract_Status & 31;
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if (status === 2)
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{
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if (AgentOcx.AgentAbstract_ID != AgentOcx.WorkNo)
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{
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document.getElementById("AgentID").options.add(new Option(AgentOcx.AgentAbstract_ID,AgentOcx.AgentAbstract_ID));
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}
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}
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}
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}
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}
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}
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function loadCallData()
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{
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// query agent
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var _CallData = AgentOcx.QueryCallDataEx(5);
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document.getElementById("txtCallData").value = _CallData;
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}
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function loadTransfer()
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{
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var _DeviceType = document.getElementById("DeviceType").value;
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document.getElementById("DeviceNo").options.length = 0;
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document.getElementById("TransType").options.length = 0;
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if (_DeviceType === "1")
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{
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document.getElementById("ExtPhone").style.display = "none";
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document.getElementById("DeviceNo").style.display = "";
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// query skill queue
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var _return = AgentOcx.QueryAcdID();
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if(_return === 0 )
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{
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var _acdNum = AgentOcx.AcdNumber;
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for(var i=0; i<_acdNum; i++)
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{
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var _return = AgentOcx.GetAcdIDByIdx(i);
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if(_return === 0)
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{
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_return = AgentOcx.QueryAcdSkillEx(AgentOcx.AcdID);
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if(_return === 0)
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{
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document.getElementById("DeviceNo").options.add(new Option(AgentOcx.AcdSkillDesc,AgentOcx.AcdID));
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}
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}
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}
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}
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document.getElementById("TransType").options.add(new Option(GetLanguagePageString("I18N_AGENTDIALOG_BLIND_TRANSFER"),"0"));
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document.getElementById("TransType").options.add(new Option(GetLanguagePageString("I18N_AGENTDIALOG_WARM_TRANSFER"),"2"));
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}
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else if (_DeviceType === "2")
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{
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document.getElementById("ExtPhone").style.display = "none";
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document.getElementById("DeviceNo").style.display = "";
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// query agent
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var _return = AgentOcx.QueryTotalAgentAbstractEx();
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if (_return === 0)
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{
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var _agentNum = AgentOcx.AgentAbstractNum;
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for(var i=0; i<_agentNum; i++)
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{
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_return = AgentOcx.GetAgentAbstractByIdx(i);
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if (_return === 0)
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{
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var status = AgentOcx.AgentAbstract_Status & 31;
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if (status === 2)
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{
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if (AgentOcx.AgentAbstract_ID != AgentOcx.WorkNo)
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{
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document.getElementById("DeviceNo").options.add(new Option(AgentOcx.AgentAbstract_ID,AgentOcx.AgentAbstract_ID));
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}
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}
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}
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}
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}
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document.getElementById("TransType").options.add(new Option(GetLanguagePageString("I18N_AGENTDIALOG_BLIND_TRANSFER"),"0"));
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document.getElementById("TransType").options.add(new Option(GetLanguagePageString("I18N_AGENTDIALOG_WARM_TRANSFER"),"2"));
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document.getElementById("TransType").options.add(new Option(GetLanguagePageString("I18N_AGENTDIALOG_SPECIFIED_TRANSFER"),"3"));
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}
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else if (_DeviceType === "3")
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{
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document.getElementById("ExtPhone").style.display = "none";
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document.getElementById("DeviceNo").style.display = "";
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var _return = AgentOcx.QueryIvrID();
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if (_return === 0)
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{
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var _ivrNum = AgentOcx.IVRNumber;
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// IVR id starts with 1
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for(var i=1; i<_ivrNum; i++)
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{
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_return = AgentOcx.GetIvrIDByIdx(i);
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if (_return === 0)
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{
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_return = AgentOcx.QueryIvrDescriptionByID(AgentOcx.IvrID)
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if (_return === 0)
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{
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document.getElementById("DeviceNo").options.add(new Option(AgentOcx.IvrInfo_Description,AgentOcx.IvrInfo_InNo));
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}
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}
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}
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}
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document.getElementById("TransType").options.add(new Option(GetLanguagePageString("I18N_AGENTDIALOG_BLIND_TRANSFER"),"0"));
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document.getElementById("TransType").options.add(new Option(GetLanguagePageString("I18N_AGENTDIALOG_BLOCKED_TRANSFER"),"1"));
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}
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else if (_DeviceType === "5")
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{
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document.getElementById("ExtPhone").style.display = "";
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document.getElementById("DeviceNo").style.display = "none";
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document.getElementById("TransType").options.add(new Option(GetLanguagePageString("I18N_AGENTDIALOG_BLIND_TRANSFER"),"1"));
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document.getElementById("TransType").options.add(new Option(GetLanguagePageString("I18N_AGENTDIALOG_WARM_TRANSFER"),"2"));
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document.getElementById("TransType").options.add(new Option(GetLanguagePageString("I18N_AGENTDIALOG_BRIDGED_TRANSFER"),"3"));
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|
|
document.getElementById("TransType").options.add(new Option(GetLanguagePageString("I18N_AGENTDIALOG_THREE_PARTY_TRANSFER"),"4"));
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function loadInnerHelp()
|
|||
|
|
{
|
|||
|
|
var _HelpDevice = document.getElementById("HelpDevice").value;
|
|||
|
|
|
|||
|
|
if (_HelpDevice === "1")
|
|||
|
|
{
|
|||
|
|
document.getElementById("HelpSkillNo").options.length = 0;
|
|||
|
|
//document.getElementById("HelpNo").empty();
|
|||
|
|
|
|||
|
|
// query skill queue
|
|||
|
|
var _return = AgentOcx.QueryAcdID();
|
|||
|
|
|
|||
|
|
if(_return === 0 )
|
|||
|
|
{
|
|||
|
|
var _acdNum = AgentOcx.AcdNumber;
|
|||
|
|
|
|||
|
|
for(var i=0; i<_acdNum; i++)
|
|||
|
|
{
|
|||
|
|
var _return = AgentOcx.GetAcdIDByIdx(i);
|
|||
|
|
|
|||
|
|
if(_return === 0)
|
|||
|
|
{
|
|||
|
|
_return = AgentOcx.QueryAcdSkillEx(AgentOcx.AcdID);
|
|||
|
|
|
|||
|
|
if(_return === 0)
|
|||
|
|
{
|
|||
|
|
document.getElementById("HelpSkillNo").options.add(new Option(AgentOcx.AcdSkillDesc,AgentOcx.AcdID));
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
else if (_HelpDevice === "2")
|
|||
|
|
{
|
|||
|
|
document.getElementById("HelpWorkNo").options.length = 0;
|
|||
|
|
|
|||
|
|
// query agent
|
|||
|
|
var _return = AgentOcx.QueryTotalAgentAbstractEx();
|
|||
|
|
|
|||
|
|
if (_return === 0)
|
|||
|
|
{
|
|||
|
|
var _agentNum = AgentOcx.AgentAbstractNum;
|
|||
|
|
|
|||
|
|
for(var i=0; i<_agentNum; i++)
|
|||
|
|
{
|
|||
|
|
_return = AgentOcx.GetAgentAbstractByIdx(i);
|
|||
|
|
|
|||
|
|
if (_return === 0)
|
|||
|
|
{
|
|||
|
|
var status = AgentOcx.AgentAbstract_Status & 31;
|
|||
|
|
if (status === 2)
|
|||
|
|
{
|
|||
|
|
if (AgentOcx.AgentAbstract_ID != AgentOcx.WorkNo)
|
|||
|
|
{
|
|||
|
|
document.getElementById("HelpWorkNo").options.add(new Option(AgentOcx.AgentAbstract_ID,AgentOcx.AgentAbstract_ID));
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function loadBusyWithReason()
|
|||
|
|
{
|
|||
|
|
var _return;
|
|||
|
|
var _ReasonNum;
|
|||
|
|
|
|||
|
|
_return = AgentOcx.QueryVDNRestReasonEx(_ReasonNum);
|
|||
|
|
|
|||
|
|
if(_return === 0 )
|
|||
|
|
{
|
|||
|
|
var _ReasonNum = AgentOcx.VDNRestReasonNum;
|
|||
|
|
|
|||
|
|
for(var i=0; i<_ReasonNum; i++)
|
|||
|
|
{
|
|||
|
|
var _return = AgentOcx.GetVDNRestReasonByIdx(i);
|
|||
|
|
//the SayBusyWithReason interface uses 200-250 rest reason cause , see reference book
|
|||
|
|
if ((_return === 0) && (AgentOcx.VDNRestReasonCode >= 200) && (AgentOcx.VDNRestReasonCode <= 250))
|
|||
|
|
{
|
|||
|
|
document.getElementById("RestCause").options.add(new Option(AgentOcx.VDNRestReasonDesc,AgentOcx.VDNRestReasonCode));
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
</script>
|
|||
|
|
</head>
|
|||
|
|
<body onLoad="init();">
|
|||
|
|
<table width="320" height="240" id="tbModifyPWD" style="display:none">
|
|||
|
|
<tr>
|
|||
|
|
<td align="center">
|
|||
|
|
<table width="200">
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" self="I18N_AGENTDIALOG_OLDPWD">OldPWD: </td>
|
|||
|
|
<td height="30" align="right"><input name="OldPWD" type="password" id="OldPWD" value="" style="width:200;" /></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" self="I18N_AGENTDIALOG_NEWPWD">NewPWD: </td>
|
|||
|
|
<td height="30" align="right"><input name="NewPWD" type="password" id="NewPWD" value="" style="width:200;" /></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" self="I18N_AGENTDIALOG_CONFIRMPWD">ConfirmPWD: </td>
|
|||
|
|
<td height="30" align="right"><input name="ConfirmPWD" type="password" id="ConfirmPWD" value="" style="width:200;" /></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" align="right"><input name="btnModifyPwd" type="button" style="width:60;height:25;" onClick="return response('ModifyPWD')" value="OK"></td>
|
|||
|
|
</tr>
|
|||
|
|
</table> </td>
|
|||
|
|
</tr>
|
|||
|
|
</table>
|
|||
|
|
<table width="320" height="240" id="tbCallOut" style="display:none">
|
|||
|
|
<tr>
|
|||
|
|
<td align="center">
|
|||
|
|
<table width="200">
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" self="I18N_AGENTDIALOG_CALLED_NUMBER">CalledNumber: </td>
|
|||
|
|
<td height="30" align="right"><input name="CalledNo" type="text" id="CalledNo" value="" style="width:200;" /></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" self="I18N_AGENTDIALOG_CALLER_NUMBER">CallerNumber: </td>
|
|||
|
|
<td height="30" align="right"><input name="CallerNo" type="text" id="CallerNo" value="" style="width:200;" /></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" align="right"><input name="btnCallOut" type="button" style="width:60;height:25;" onClick="return response('CallOut')" value="OK"></td>
|
|||
|
|
</tr>
|
|||
|
|
</table> </td>
|
|||
|
|
</tr>
|
|||
|
|
</table>
|
|||
|
|
<table width="320" height="240" id="tbInnerCall" style="display:none">
|
|||
|
|
<tr>
|
|||
|
|
<td align="center">
|
|||
|
|
<table width="200">
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" self="I18N_AGENTDIALOG_WORK_NO">WorkNo:</td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" align="right"><select name="AgentID" style="width:200" ID="AgentID"/></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" align="right"><input name="btnInnerCall" type="button" style="width:60;height:25;" onClick="return response('InnerCall')" value="OK"></td>
|
|||
|
|
</tr>
|
|||
|
|
</table> </td>
|
|||
|
|
</tr>
|
|||
|
|
</table>
|
|||
|
|
<table width="320" height="240" id="tbDTMF" style="display:none">
|
|||
|
|
<tr>
|
|||
|
|
<td align="center">
|
|||
|
|
<table width="200">
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" self="I18N_AGENTDIALOG_ENTER_DTMF">Enter DTMF:</td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" align="right"><input name="DTMF" type="text" id="DTMF" value="" style="width:200;" /></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" align="right"><input name="btnDTMF" type="button" style="width:60;height:25;" onClick="return response('DTMF')" value="OK"></td>
|
|||
|
|
</tr>
|
|||
|
|
</table> </td>
|
|||
|
|
</tr>
|
|||
|
|
</table>
|
|||
|
|
|
|||
|
|
<table width="320" height="240" id="tbCallData" style="display:none">
|
|||
|
|
<tr>
|
|||
|
|
<td align="center">
|
|||
|
|
<table width="200">
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" self="I18N_AGENTDIALOG_SET_CALL_DATA">Set Call Data:</td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" align="right"><input name="txtCallData" type="text" id="txtCallData" value="" style="width:200;" /></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" align="right"><input name="btnCallData" type="button" style="width:60;height:25;" onClick="return response('CallData')" value="OK"></td>
|
|||
|
|
</tr>
|
|||
|
|
</table> </td>
|
|||
|
|
</tr>
|
|||
|
|
</table>
|
|||
|
|
|
|||
|
|
<table width="320" height="240" id="tbTransfer" style="display:none">
|
|||
|
|
<tr>
|
|||
|
|
<td align="center">
|
|||
|
|
<table cellpadding="5">
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" width="100" self="I18N_AGENTDIALOG_TRANSFER_TYPE"><p>Transfer Type:</p></td>
|
|||
|
|
<td><select name="DeviceType" style="width:150" ID="DeviceType" onChange="loadTransfer()">
|
|||
|
|
<option value="1" self="I18N_AGENTDIALOG_SKILL">Skill</option>
|
|||
|
|
<option value="2" self="I18N_AGENTDIALOG_AGENT">Agent</option>
|
|||
|
|
<option value="3" self="I18N_AGENTDIALOG_IVR">IVR</option>
|
|||
|
|
<option value="5" self="I18N_AGENTDIALOG_EXTERNAL_PHONE">External Phone</option>
|
|||
|
|
</select></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" self="I18N_AGENTDIALOG_TRANSFER_TARGET">Transfer Target:</td>
|
|||
|
|
<td height="30"><select name="DeviceNo" style="width:150" ID="DeviceNo"/><input name="ExtPhone" type="text" id="ExtPhone" value="" style="width:150;display:none" /></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" self="I18N_AGENTDIALOG_TRANSFER_MODE">Transfer Mode:</td>
|
|||
|
|
<td height="30"><select name="TransType" style="width:150" ID="TransType"/></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" colspan="2" align="right"><input name="Input" type="button" style="width:60;height:25;" onClick="return response('Transfer')" value="OK"></td>
|
|||
|
|
</tr>
|
|||
|
|
</table> </td>
|
|||
|
|
</tr>
|
|||
|
|
</table>
|
|||
|
|
|
|||
|
|
<table width="320" height="240" id="tbInnerHelp" style="display:none">
|
|||
|
|
<tr>
|
|||
|
|
<td align="center">
|
|||
|
|
<table cellpadding="5">
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" width="100" self="I18N_AGENTDIALOG_HELP_TYPE"><p>Help Type:</p></td>
|
|||
|
|
<td><select name="HelpDevice" style="width:150" ID="HelpDevice" onChange="loadInnerHelp()">
|
|||
|
|
<option value="1" self="I18N_AGENTDIALOG_SKILL">Skill</option>
|
|||
|
|
<option value="2" self="I18N_AGENTDIALOG_AGENT">Agent</option>
|
|||
|
|
</select></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" self="I18N_AGENTDIALOG_HELP_MODE">Help Mode:</td>
|
|||
|
|
<td height="30"><select name="HelpType" style="width:150" ID="HelpType">
|
|||
|
|
<option value="1" self="I18N_AGENTDIALOG_TWO_PARTY">Two-Party</option>
|
|||
|
|
<option value="2" self="I18N_AGENTDIALOG_THREE_PARTY">Three-Party</option>
|
|||
|
|
</select></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" self="I18N_AGENTDIALOG_HELP_WORKNO">Help WorkNo:</td>
|
|||
|
|
<td height="30"><select name="HelpWorkNo" style="width:150" ID="HelpWorkNo"/></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" self="I18N_AGENTDIALOG_HELP_SKILL">Help Skill:</td>
|
|||
|
|
<td height="30"><select name="HelpWorkNo" style="width:150" ID="HelpSkillNo"/></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" colspan="2" align="right"><input name="btnInnerHelp" type="button" style="width:60;height:25;" onClick="return response('InnerHelp')" value="OK"></td>
|
|||
|
|
</tr>
|
|||
|
|
</table> </td>
|
|||
|
|
</tr>
|
|||
|
|
</table>
|
|||
|
|
|
|||
|
|
<table width="320" height="240" id="tbBusyWithReason" style="display:none">
|
|||
|
|
<tr>
|
|||
|
|
<td align="center">
|
|||
|
|
<table cellpadding="5">
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" self="I18N_AGENTDIALOG_BUSY_CAUSE">Busy Cause:</td>
|
|||
|
|
<td height="30"><select name="RestCause" ID="RestCause" style="width:150;" /></td>
|
|||
|
|
</tr>
|
|||
|
|
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" colspan="2" align="right"><input name="btnRest" type="button" style="width:60;height:25;" onClick="return response('BusyWithReason')" value="OK"></td>
|
|||
|
|
</tr>
|
|||
|
|
</table> </td>
|
|||
|
|
</tr>
|
|||
|
|
</table>
|
|||
|
|
|
|||
|
|
<table width="320" height="240" id="tbMultiConf" style="display:none">
|
|||
|
|
<tr>
|
|||
|
|
<td align="center">
|
|||
|
|
<table cellpadding="5">
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" self="I18N_AGENTDIALOG_OPERATE_TYPE">Operate Type: </td>
|
|||
|
|
<td><select name="OprType" style="width:150" ID="OprType">
|
|||
|
|
<option value="1" self="I18N_AGENTDIALOG_REQUEST">Request</option>
|
|||
|
|
<option value="2" self="I18N_AGENTDIALOG_INVITE">Invite</option>
|
|||
|
|
</select></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" width="100" self="I18N_AGENTDIALOG_AGENT_NUMBER"><p>Agent Number:</p></td>
|
|||
|
|
<td><input type="text" id="PartNum" value="" style="width:150;" /></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" width="100" self="I18N_AGENTDIALOG_AGENT_LIST"><p>Agent List:</p></td>
|
|||
|
|
<td><input type="text" id="AgentList" value="" style="width:150;" /></td>
|
|||
|
|
</tr>
|
|||
|
|
<tr>
|
|||
|
|
<td height="30" colspan="2" align="right"><input name="btnRest" type="button" style="width:60;height:25;" onClick="return response('MultiConf')" value="OK"></td>
|
|||
|
|
</tr>
|
|||
|
|
</table> </td>
|
|||
|
|
</tr>
|
|||
|
|
</table>
|
|||
|
|
|
|||
|
|
</body>
|
|||
|
|
</html>
|