2008 lines
84 KiB
JavaScript
2008 lines
84 KiB
JavaScript
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// *****************************************************************************
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// 文 件 名： jocxctrl.js
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// 作 者： wsj
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// 版 本： 1.0.0.0
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// 日 期： 2014-07-15
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// 文件描述：
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// 基于websocket的电话条控件
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// 说 明：
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// 基于websocket的的电话条控件
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// 修改说明：
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// *****************************************************************************
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/////////////////////////////////////////////////////////////////////////////
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var emInitNull = -1; //没有初始化
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var emInitParamError = emInitNull+1;
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var emInitSuccess = emInitNull+2;
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var emInitSIPError = emInitNull+3;
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var emInitMaccardError = emInitNull+4;
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var emInitCTIError = emInitNull+5;
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var emInitMonitorError = emInitNull+6;
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var emCmdLogout = emInitNull+7; //座席主动挂断
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var emCTIDisconneted = emInitNull+8; //CTI连接断开
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var emMonitorDisconneted = emInitNull+9; //CTI连接断开
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var emSipDisconneted = emInitNull+10; //sip注销
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var emServerDisconnected = emInitNull+11; //AGENT断开连接
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var emClientDisconnected = emInitNull+12; //VCCBAR断开连接
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var emExChangeAgentDisconnected = emInitNull+13; //切换座席
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var emBtnWrapUp = 0; //后续态 0 不可见：-1
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var emBtnSetBusy = emBtnWrapUp+ 1; //工作 1 不可见：-1
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var emBtnSetIdle = emBtnWrapUp+ 2; //空闲 2 不可见：-1
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var emBtnMakeCall = emBtnWrapUp+ 3; //呼出 3 不可见：-1
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var emBtnHold = emBtnWrapUp+ 4; //保持 4 不可见：-1
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var emBtnRetrieve = emBtnWrapUp+ 5; //接回 5 不可见：-1
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var emBtnEndCall = emBtnWrapUp+ 6; //挂断 6 不可见：-1
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var emBtnTransfer = emBtnWrapUp+ 7; //转移 7 不可见：-1
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var emBtnConference = emBtnWrapUp+ 8; //会议 8 不可见：-1
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var emBtnPickUp = emBtnWrapUp+ 9; //应答 9 不可见：-1
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var emBtnTransferOut = emBtnWrapUp+10; //转出 10 不可见：-1
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var emBtnConsult = emBtnWrapUp+11; //咨询 11 不可见：-1
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var emBtnSendDtmf = emBtnWrapUp+12; //二次拨号 12 不可见：-1
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var emBtnBridge = emBtnWrapUp+13; //桥接 13 不可见：-1
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var emBtnAlterNate = emBtnWrapUp+14; //切换 14 不可见：-
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var emBtnConfig = emBtnWrapUp+15; //设置 15 不可见：-1
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var emBtnForceReset = emBtnWrapUp+16; //强制复位 16 不可见：-1
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var emBtnRecord = emBtnWrapUp+17; //录音 17 不可见：-1
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var emBtnStopRecord = emBtnWrapUp+18; //停止录音 18 不可见：-1
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var emBtnListen = emBtnWrapUp+19; //监听 19 不可见：-1
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var emBtnInsert = emBtnWrapUp+20; //强插 20 不可见：-1
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var emBtnIntercept = emBtnWrapUp+21; //拦截、代答 21 不可见：-1
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var emBtnForceRelease = emBtnWrapUp+22; //强拆 22 不可见：-1
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var emBtnBeginPlay = emBtnWrapUp+23; //开始放音 23 不可见：-1
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var emBtnStopPlay = emBtnWrapUp+24; //结束放音 24 不可见：-1
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var emBtnLock = emBtnWrapUp+25; //加锁 25 不可见：-1
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var emBtnUnLock = emBtnWrapUp+26; //解锁 26 不可见：-1
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var emBtnMute = emBtnWrapUp+27; //静音/取消静音 27 不可见：-1
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var emBtnCallBack = emBtnWrapUp+28; //重拨 28 不可见：-1
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var emBtnReCall = emBtnWrapUp+29; //返回 29 不可见：-1
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var emBtnHelp = emBtnWrapUp+30; //辅助 30 不可见：-1
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// service direction
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var CD_IVR_CALLIN = 0; //0或空：正常呼叫
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var CD_SERVRE_EXACT_CALLOUT = 1; //1:精确式外呼 (先呼座席、再呼用户)
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var CD_PREVIEW_CALLOUT = 2; //2:预览式外呼
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var CD_AGENT_OUTSIDE_CALLOUT = 3; //3:人工外呼 （CallOutside）
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var CD_IVR_CALLOUT = 4; //4:IVR外呼
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var CD_AGENT_INSIDE_CALLOUT = 5; //5:内部呼叫 （CallInside）
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var CD_CONSULT_CALLOUT = 6; //6:咨询
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var CD_SINGLE_CALLOUT = 6; //7:单步转移
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var CD_BRIDGE_CALLOUT = 8; //8:桥接
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var CD_MONITOR_CALLIN = 9; //9:监听
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var CD_INTERCEPT_CALLIN = 10; //10:拦截
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var CD_INSERT_CALLIN = 11; //11:强插
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var CD_STEPBYSTEP_CALLOUT = 12; //12:渐进式外呼 (先呼用户、再呼座席)
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var CD_FORECAST_CALLOUT = 13; //13:预测式外呼 (先呼用户、再呼座席)
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var CD_HELP_CALLIN = 19; //19:辅助
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var PORT_COUNT = 5
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var barStatus_Null = 0; //都没有连接
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var barStatus_GuardConnecting = 1; //正在连接guard
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var barStatus_GuardConnected = 2; //连接guard成功
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var barStatus_GuardDisconnecting = 3; //正在挂断guard
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var barStatus_GuardDisconnected = 4; //挂断guard成功
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var barStatus_AgentConnecting = 5; //正在连接agent
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var barStatus_AgentConnected = 6; //连接agent成功
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var barStatus_AgentDisconnecting = 7; //正在挂断agent
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var barStatus_AgentDisconnected = 8; //agent
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function JHTML5Ctrl()
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{
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this.oAgentInfo = null; //agentInfo
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this.oApspWS = null; //websocket
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this.eventCallBack = null;
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this.responseCallBack = null;
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this.oGuardCtrl = null;
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this._connectCount = 0; //连接次数
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this._arrBtnStatus = new Array();
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//--------------------------------------------------------------------------------------------------
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// 辅助函数
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//--------------------------------------------------------------------------------------------------
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this._load = function _load(){
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this.oAgentInfo = new JAgentInfo();
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this.oAgentInfo.loadFromLocal();
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this.oApspWS = new JAPSPWebSocket("MacCard");
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this.oApspWS.SetMsgCallBack(this.apspCallback);
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this.oApspWS.oParent = this;
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this.oGuardCtrl = new JGuardCtrl(this);
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for(var i=0;i< emBtnHelp + 1;i++){
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this._arrBtnStatus.push(0);
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}
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this._arrBtnStatus[emBtnWrapUp] = 1;
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this._arrBtnStatus[emBtnConfig] = 1;
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}
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this._ResetBtn = function (){
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for(var i=0;i< emBtnHelp + 1;i++){
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this._arrBtnStatus[i] = 0;
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}
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}
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this._invokeEvent = function(cmdIndex,param){
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if(this.eventCallBack != null){
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DisplayLog(VccBar_Log_Info,"JHTML5Ctrl:_invokeEvent(cmdIndex="+cmdIndex+" param="+param+")");
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this.eventCallBack(cmdIndex,param);
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if(cmdIndex == eventOnInitalSuccess)
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{
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this._InvokeMethod(APSP_GetConfiguration_CONF,"");
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}
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}
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}
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this._getPartenerNum = function(strParam){
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var strDN = "";
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var oParam = strParam.split("|");
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switch (parseInt(oParam[5]))
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{
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case CD_IVR_CALLIN: // 0或空：正常呼叫
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case CD_SERVRE_EXACT_CALLOUT: //1:精确式外呼
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case CD_SINGLE_CALLOUT: //7:单步转移
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case CD_STEPBYSTEP_CALLOUT: //12:渐进式外呼
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case CD_FORECAST_CALLOUT: //13:预测式外呼
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case CD_CONSULT_CALLOUT: //6:咨询 originalDevice存放用户号码
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strDN = oParam[0]; //主叫 //协议中的origCallingDevice
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break;
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case CD_PREVIEW_CALLOUT: //2:预览式外呼
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case CD_AGENT_OUTSIDE_CALLOUT: //3:人工外呼 （CallOutside）
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case CD_AGENT_INSIDE_CALLOUT: //5:内部呼叫 （CallInside）
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case CD_MONITOR_CALLIN: //9:监听
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case CD_INTERCEPT_CALLIN: //10:拦截
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case CD_INSERT_CALLIN: //11:强插
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strDN = oParam[2]; //原始被叫 //协议中的callingDevice
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break;
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case CD_HELP_CALLIN: //19:辅助
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strDN = oParam[2]; //原始被叫 //协议中的callingDevice
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break;
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case CD_IVR_CALLOUT: //4:IVR外呼
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case CD_BRIDGE_CALLOUT: //8:桥接
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strDN = oParam[0];
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break;
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}
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return strDN;
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}
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this.connectToService = function connectToService(server,localport) {
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this.oApspWS.WSConnect(server,localport);
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var lg = getLocalLanguage();
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if(this.oAgentInfo._ctrlStatus == barStatus_GuardConnecting)
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{
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this._invokeEvent(eventOnWebsocketSocket,(lg == lg_zhcn)?websocket_guard_connecting+"|正在连接电话条卫士【"+server+":"+localport+"】...第【"+this._connectCount+"】次":websocket_guard_connecting+"|connecting to CINGurad ("+server+":"+localport+")...time:("+this._connectCount+")");
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}
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else
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{
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this._invokeEvent(eventOnWebsocketSocket,(lg == lg_zhcn )?websocket_connecting+"|正在连接电话条服务【"+server+":"+localport+"】...第【"+this._connectCount+"】次":websocket_connecting+"|connect to Maccard("+server+":"+localport+")...time:("+this._connectCount+")");
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}
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this._connectCount = this._connectCount + 1;
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}
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this._InvokeMethod = function _InvokeMethod(cmdIndex,param){
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var cmdName = this.oApspWS.GetCmdName(cmdIndex);
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if( cmdName == "")
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return -1;
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if( cmdIndex == APSP_GetLocalPort_CONF){
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param = this.oAgentInfo._localPort+"|"+this.oAgentInfo._killMaccard;//"";
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}
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else if( cmdIndex == APSP_Initial_CONF){
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param = this.oAgentInfo.getInitialParam();
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}
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DisplayLog(VccBar_Log_Info,"JHTML5Ctrl:_InvokeMethod(cmdName="+cmdName+",param="+param+")");
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return this.oApspWS.WSSendMsg(buildApspMsg(cmdName,param));
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}
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this.IsInitial = function(){
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DisplayLog(VccBar_Log_Info,"JHTML5Ctrl:IsInitial("+this.oAgentInfo._isInitial+")");
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return this.oAgentInfo._isInitial;
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}
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this.IsMethodUserFull = function(btnIndex,btnName){
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if(this._arrBtnStatus[btnIndex] == 1)
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return true;
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this._gfOnPrompt(4311,"命令["+btnName+"]不可用,无法执行!")
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return false;
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}
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this.ResetThisCtrl = function() {
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this.oAgentInfo._isConnected = false;
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this.oAgentInfo._isInitial = false;
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this.oAgentInfo._ctrlStatus = barStatus_Null;
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this.oAgentInfo._localPort = 4520;
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this.oAgentInfo._localGuardPort = 4510;
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this._connectCount = 0;
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}
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this.GetBtnStatuIDs = function(){
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var strResult = "";
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for (var i = 0;i<this.oAgentInfo._arrUserBtn.length;i++)
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{
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var btnID = parseInt(this.oAgentInfo._arrUserBtn[i]);
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if(this._arrBtnStatus[btnID] == 1)
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{
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if(strResult == "")
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strResult = this._arrBtnStatus[btnID];
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else
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strResult = strResult + "|" + this._arrBtnStatus[btnID];
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}
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}
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return strResult;
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}
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this.SetLogoutStatus = function(){
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this._ResetBtn();
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this._arrBtnStatus[emBtnWrapUp] = 1;
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this._arrBtnStatus[emBtnConfig] = 1;
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this._invokeEvent(eventOnReportBtnStatus,this.GetBtnStatuIDs());
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}
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//提示
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this._gfOnPrompt = function(code,des) {
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if(typeof(des) == "undefined") des = "";//this.oBarControl.GetErrorItemDes(code);
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this._invokeEvent(eventOnPrompt,code + "|"+des);
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}
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//--------------------------------------------------------------------------------------------------
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// 电话条对外函数
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//--------------------------------------------------------------------------------------------------
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//事件回调函数
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this.attachEventfun = function attachEventfun(callbackFun){ this.eventCallBack = callbackFun;}
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//协议命令消息异步的回调函数
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this.attachResponsefun = function attachResponsefun(callbackFun){ this.responseCallBack = callbackFun;}
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//得到本对象
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this.GetBarCtrl = function GetBarCtrl(){ return this;}
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//设置属性
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this.SetCtrlAttribute = function(aName,aValue){
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//cti
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if(aName == "MainIP"){
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this.oAgentInfo._mainIP = aValue;}
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else if(aName == "BackIP"){
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this.oAgentInfo._backIP = aValue;}
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else if(aName == "MainPortID"){
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this.oAgentInfo._mainPortID = aValue;}
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else if(aName == "BackPortID"){
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this.oAgentInfo._backPortID = aValue;}
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else if(aName == "AgentID"){
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this.oAgentInfo._agentID = aValue;}
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else if(aName == "Dn"){
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this.oAgentInfo._dn = aValue;}
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else if(aName == "PassWord"){
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this.oAgentInfo._passWord = aValue;}
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else if(aName == "MediaFlag"){//MediaFlag
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this.oAgentInfo._vccId = aValue;}
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else if(aName == "PhonType"){
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this.oAgentInfo._phoneType = aValue;}
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else if(aName == "AppType"){
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this.oAgentInfo._appType = aValue;}
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//sip
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else if(aName == "SipServerIP"){
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this.oAgentInfo._sipIp = aValue;}
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else if(aName == "SipServerPort"){
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this.oAgentInfo._sipServerPort = aValue;}
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else if(aName == "SipProtocol"){
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this.oAgentInfo._sipProtocol = aValue;}
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else if(aName == "SipDn"){
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this.oAgentInfo._sipDn = aValue;}
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else if(aName == "SipAuthType"){
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|
|
//this.oAgentInfo._sipAuthType = aValue;
|
|||
|
|
}
|
|||
|
|
else if(aName == "SipDomain"){
|
|||
|
|
this.oAgentInfo._sipDomain = aValue;}
|
|||
|
|
else if(aName == "SipPassWord"){
|
|||
|
|
this.oAgentInfo._sipPassWord = aValue;}
|
|||
|
|
else if(aName == "SipBackServerIP"){
|
|||
|
|
this.oAgentInfo._sipBackIp = aValue;}
|
|||
|
|
else if(aName == "SipBackServerPort"){
|
|||
|
|
this.oAgentInfo._sipBackServerPort = aValue;}
|
|||
|
|
else if(aName == "SipBackProtocol"){
|
|||
|
|
this.oAgentInfo._sipBackProtocol = aValue;}
|
|||
|
|
else if(aName == "SipBackAuthType"){
|
|||
|
|
this.oAgentInfo._sipBackAuthType = aValue;}
|
|||
|
|
else if(aName == "SipBackDomain"){
|
|||
|
|
this.oAgentInfo._sipBackDomain = aValue;}
|
|||
|
|
else if(aName == "SipBackPassWord"){
|
|||
|
|
this.oAgentInfo._sipBackPassWord = aValue;}
|
|||
|
|
//monitor
|
|||
|
|
else if(aName == "MonitorIP"){
|
|||
|
|
this.oAgentInfo._monitorIp = aValue;}
|
|||
|
|
else if(aName == "MonitorPort"){
|
|||
|
|
this.oAgentInfo._monitorPor = aValue;}
|
|||
|
|
//setting
|
|||
|
|
else if(aName == "WeChatServer"){
|
|||
|
|
this.oAgentInfo._weChatServerIp = aValue;}
|
|||
|
|
else if(aName == "SelfPrompt"){
|
|||
|
|
this.oAgentInfo._selfPrompt = aValue;}
|
|||
|
|
else if(aName == "MinotorVersion"){
|
|||
|
|
this.oAgentInfo._minotorVersion = aValue;}
|
|||
|
|
else if(aName == "TaskID"){
|
|||
|
|
this.oAgentInfo._taskID = aValue;}
|
|||
|
|
else if(aName == "AutoUpdateURL"){
|
|||
|
|
this.oAgentInfo._autoUpdateUrl = aValue;
|
|||
|
|
if(aValue != ""){ this.CheckVesion(aValue,"check");}
|
|||
|
|
}
|
|||
|
|
else if(aName == "SipPassWdCryptType"){
|
|||
|
|
this.oAgentInfo._sipPassWdCryptType = aValue;}
|
|||
|
|
else if(aName == "PassWdCryptType"){
|
|||
|
|
this.oAgentInfo._passWdCryptType = aValue;}
|
|||
|
|
else if(aName == "AutoSelectAgent"){
|
|||
|
|
this.oAgentInfo._autoSelectAgent = aValue;}
|
|||
|
|
//no use
|
|||
|
|
else if(aName == "IsAllTimeRecord"){
|
|||
|
|
this.oAgentInfo._allTimeRecord = aValue;}
|
|||
|
|
else if(aName == "RecordType"){
|
|||
|
|
this.oAgentInfo._recordType = aValue;}
|
|||
|
|
else if(aName == "AgentName"){
|
|||
|
|
this.oAgentInfo._agentName = aValue;}
|
|||
|
|
else if(aName == "msgFlag"){
|
|||
|
|
this.oAgentInfo._msgFlag = aValue;}
|
|||
|
|
else if(aName == "AgentType"){
|
|||
|
|
this.oAgentInfo._agentType = aValue;}
|
|||
|
|
else if(aName == "LocalPort"){// this.oAgentInfo._localPort = aValue;
|
|||
|
|
}
|
|||
|
|
else if(aName == "ServiceLists"){}
|
|||
|
|
else if(aName == "TimeOut"){}
|
|||
|
|
else if(aName == "ftpServerIP"){
|
|||
|
|
this.oAgentInfo._ftpIp = aValue;}
|
|||
|
|
else if(aName == "ftpServerPort"){
|
|||
|
|
this.oAgentInfo._ftpPort = aValue;}
|
|||
|
|
else if(aName == "ftpUser"){
|
|||
|
|
this.oAgentInfo._ftpUser = aValue;}
|
|||
|
|
else if(aName == "ftpPassWord"){
|
|||
|
|
this.oAgentInfo._ftpPassWord = aValue;}
|
|||
|
|
else if(aName == "ftpDirectory"){
|
|||
|
|
this.oAgentInfo._ftpDirectory = aValue;}
|
|||
|
|
else if(aName == "forceEndProcess"){
|
|||
|
|
this.oAgentInfo._killMaccard = aValue;}
|
|||
|
|
else {
|
|||
|
|
alert("bad attribute name:"+aName)}
|
|||
|
|
}
|
|||
|
|
this.GetCtrlAttribute = function(aName){
|
|||
|
|
//cti
|
|||
|
|
if(aName == "MainIP"){
|
|||
|
|
return this.oAgentInfo._mainIP; }
|
|||
|
|
else if(aName == "BackIP"){
|
|||
|
|
return this.oAgentInfo._backIP ;}
|
|||
|
|
else if(aName == "MainPortID"){
|
|||
|
|
return this.oAgentInfo._mainPortID ;}
|
|||
|
|
else if(aName == "BackPortID"){
|
|||
|
|
return this.oAgentInfo._backPortID ;}
|
|||
|
|
else if(aName == "AgentID"){
|
|||
|
|
return this.oAgentInfo._agentID ;}
|
|||
|
|
else if(aName == "Dn"){
|
|||
|
|
return this.oAgentInfo._dn ;}
|
|||
|
|
else if(aName == "PassWord"){
|
|||
|
|
return this.oAgentInfo._passWord ;}
|
|||
|
|
else if(aName == "MediaFlag"){//MediaFlag
|
|||
|
|
return this.oAgentInfo._vccId ;}
|
|||
|
|
else if(aName == "PhonType"){
|
|||
|
|
return this.oAgentInfo._phoneType ;}
|
|||
|
|
else if(aName == "AppType"){
|
|||
|
|
return this.oAgentInfo._appType ;}
|
|||
|
|
//sip
|
|||
|
|
else if(aName == "SipServerIP"){
|
|||
|
|
return this.oAgentInfo._sipIp ;}
|
|||
|
|
else if(aName == "SipServerPort"){
|
|||
|
|
return this.oAgentInfo._sipServerPort ;}
|
|||
|
|
else if(aName == "SipProtocol"){
|
|||
|
|
return this.oAgentInfo._sipProtocol ;}
|
|||
|
|
else if(aName == "SipDn"){
|
|||
|
|
return this.oAgentInfo._sipDn ;}
|
|||
|
|
else if(aName == "SipAuthType"){
|
|||
|
|
return this.oAgentInfo._sipAuthType ;}
|
|||
|
|
else if(aName == "SipDomain"){
|
|||
|
|
return this.oAgentInfo._sipDomain ;}
|
|||
|
|
else if(aName == "SipPassWord"){
|
|||
|
|
return this.oAgentInfo._sipPassWord ;}
|
|||
|
|
else if(aName == "SipBackServerIP"){
|
|||
|
|
return this.oAgentInfo._sipBackIp ;}
|
|||
|
|
else if(aName == "SipBackServerPort"){
|
|||
|
|
return this.oAgentInfo._sipBackServerPort ;}
|
|||
|
|
else if(aName == "SipBackProtocol"){
|
|||
|
|
return this.oAgentInfo._sipBackProtocol ;}
|
|||
|
|
else if(aName == "SipBackAuthType"){
|
|||
|
|
return this.oAgentInfo._sipBackAuthType ;}
|
|||
|
|
else if(aName == "SipBackDomain"){
|
|||
|
|
return this.oAgentInfo._sipBackDomain ;}
|
|||
|
|
else if(aName == "SipBackPassWord"){
|
|||
|
|
return this.oAgentInfo._sipBackPassWord ;}
|
|||
|
|
//monitor
|
|||
|
|
else if(aName == "MonitorIP"){
|
|||
|
|
return this.oAgentInfo._monitorIp ;}
|
|||
|
|
else if(aName == "MonitorPort"){
|
|||
|
|
return this.oAgentInfo._monitorPor ;}
|
|||
|
|
//setting
|
|||
|
|
else if(aName == "WeChatServer"){
|
|||
|
|
return this.oAgentInfo._weChatServerIp ;}
|
|||
|
|
else if(aName == "SelfPrompt"){
|
|||
|
|
return this.oAgentInfo._selfPrompt ;}
|
|||
|
|
else if(aName == "MinotorVersion"){
|
|||
|
|
return this.oAgentInfo._minotorVersion ;}
|
|||
|
|
else if(aName == "TaskID"){
|
|||
|
|
return this.oAgentInfo._taskID ;}
|
|||
|
|
else if(aName == "AutoUpdateURL"){
|
|||
|
|
return this.oAgentInfo._autoUpdateUrl ;}
|
|||
|
|
else if(aName == "SipPassWdCryptType"){
|
|||
|
|
return this.oAgentInfo._sipPassWdCryptType ;}
|
|||
|
|
else if(aName == "PassWdCryptType"){
|
|||
|
|
return this.oAgentInfo._passWdCryptType ;}
|
|||
|
|
else if(aName == "AutoSelectAgent"){
|
|||
|
|
return this.oAgentInfo._autoSelectAgent ;}
|
|||
|
|
//no use
|
|||
|
|
else if(aName == "IsAllTimeRecord"){
|
|||
|
|
return this.oAgentInfo._allTimeRecord ;}
|
|||
|
|
else if(aName == "RecordType"){
|
|||
|
|
return this.oAgentInfo._recordType ;}
|
|||
|
|
else if(aName == "AgentName"){
|
|||
|
|
return this.oAgentInfo._agentName ;}
|
|||
|
|
else if(aName == "msgFlag"){
|
|||
|
|
return this.oAgentInfo._msgFlag ;}
|
|||
|
|
else if(aName == "AgentType"){
|
|||
|
|
return this.oAgentInfo._agentType ;}
|
|||
|
|
else if(aName == "LocalPort"){
|
|||
|
|
return this.oAgentInfo._localPort ;}
|
|||
|
|
else if(aName == "ServiceLists"){ return "";}
|
|||
|
|
else if(aName == "TimeOut"){ return ""}
|
|||
|
|
else if(aName == "ftpServerIP"){
|
|||
|
|
return this.oAgentInfo._ftpIp ;}
|
|||
|
|
else if(aName == "ftpServerPort"){
|
|||
|
|
return this.oAgentInfo._ftpPort ;}
|
|||
|
|
else if(aName == "ftpUser"){
|
|||
|
|
return this.oAgentInfo._ftpUser ;}
|
|||
|
|
else if(aName == "ftpPassWord"){
|
|||
|
|
return this.oAgentInfo._ftpPassWord ;}
|
|||
|
|
else if(aName == "ftpDirectory"){
|
|||
|
|
return this.oAgentInfo._ftpDirectory ;}
|
|||
|
|
else {
|
|||
|
|
alert("bad attribute name:"+aName)}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//--------------------------------------------------------------------------------------------------
|
|||
|
|
// 电话条核心协议（APSP）协议接口
|
|||
|
|
//--------------------------------------------------------------------------------------------------
|
|||
|
|
|
|||
|
|
//base command
|
|||
|
|
this.GetBarType = function GetBarType() { return vccBarTypeHTML5; }
|
|||
|
|
this.CheckVesion = function CheckVesion(strURL,key){
|
|||
|
|
this.oGuardCtrl.exeGuardCmd(cmd_GuardType_UpdateSetup,strURL,key);
|
|||
|
|
return 0;
|
|||
|
|
}
|
|||
|
|
this.Initial = function Initial(){
|
|||
|
|
if(this.IsInitial() == true)
|
|||
|
|
return -1;
|
|||
|
|
if(this.oAgentInfo._isConnected == true)
|
|||
|
|
{
|
|||
|
|
if(this.oAgentInfo._ctrlStatus == barStatus_GuardConnected)
|
|||
|
|
{//没有获得Maccard的IP;
|
|||
|
|
this._InvokeMethod(APSP_GetLocalPort_CONF,"");
|
|||
|
|
}
|
|||
|
|
else if(this.oAgentInfo._ctrlStatus == barStatus_AgentConnected)
|
|||
|
|
{
|
|||
|
|
this._InvokeMethod(APSP_Initial_CONF,"");
|
|||
|
|
}
|
|||
|
|
else
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
else
|
|||
|
|
{
|
|||
|
|
if(this.oAgentInfo._ctrlStatus == barStatus_Null)
|
|||
|
|
{
|
|||
|
|
this.oAgentInfo._ctrlStatus = barStatus_GuardConnecting;
|
|||
|
|
this.connectToService(this.oAgentInfo._localserver,this.oAgentInfo._localGuardPort);
|
|||
|
|
}
|
|||
|
|
else if(this.oAgentInfo._ctrlStatus == barStatus_GuardDisconnected)
|
|||
|
|
{
|
|||
|
|
this.oAgentInfo._ctrlStatus = barStatus_AgentConnecting;
|
|||
|
|
this.connectToService(this.oAgentInfo._localserver,this.oAgentInfo._localPort);
|
|||
|
|
}
|
|||
|
|
else
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return 0;
|
|||
|
|
}
|
|||
|
|
this.SerialBtn = function SerialBtn(btnIDS,hiddenIDS){
|
|||
|
|
if (typeof(hiddenIDS) == "undefined") hiddenIDS = "";
|
|||
|
|
this.oAgentInfo.InitSerialBtn(btnIDS,hiddenIDS);
|
|||
|
|
return this._InvokeMethod(APSP_SerialBtn_CONF,GetApspParam(btnIDS));
|
|||
|
|
}
|
|||
|
|
this.GetBtnStatus = function GetBtnStatus(CallNum) {
|
|||
|
|
if(this.IsInitial() != true)
|
|||
|
|
return this.GetBtnStatuIDs();
|
|||
|
|
return this._InvokeMethod(APSP_GetBtnStatus_CONF,GetApspParam(CallNum));
|
|||
|
|
}
|
|||
|
|
this.Configurate = function Configurate(Params) {
|
|||
|
|
if(typeof(Params) == "undefined") Params = "";
|
|||
|
|
var oParam = Params.split("|");
|
|||
|
|
if(oParam.length == 1 && Params == ""){
|
|||
|
|
}
|
|||
|
|
else if(oParam.length == 5){
|
|||
|
|
this.oAgentInfo._autoAnswer = parseInt(oParam[0]);
|
|||
|
|
this.oAgentInfo._idleStatus = parseInt(oParam[1]);
|
|||
|
|
this.oAgentInfo._callIn = parseInt(oParam[2]);
|
|||
|
|
this.oAgentInfo._warn = parseInt(oParam[3]);
|
|||
|
|
this.oAgentInfo._sipAlert = parseInt(oParam[4]);
|
|||
|
|
}
|
|||
|
|
else if(oParam.length == 7){
|
|||
|
|
this.oAgentInfo._autoAnswer = parseInt(oParam[0]);
|
|||
|
|
this.oAgentInfo._idleStatus = parseInt(oParam[1]);
|
|||
|
|
this.oAgentInfo._callIn = parseInt(oParam[2]);
|
|||
|
|
this.oAgentInfo._warn = parseInt(oParam[3]);
|
|||
|
|
this.oAgentInfo._sipAlert = parseInt(oParam[4]);
|
|||
|
|
this.oAgentInfo._recvNs = parseInt(oParam[5]);
|
|||
|
|
this.oAgentInfo._sendNs = parseInt(oParam[6]);
|
|||
|
|
}
|
|||
|
|
else if(oParam.length == 10){
|
|||
|
|
this.oAgentInfo._autoAnswer = parseInt(oParam[0]);
|
|||
|
|
this.oAgentInfo._idleStatus = parseInt(oParam[1]);
|
|||
|
|
this.oAgentInfo._callIn = parseInt(oParam[2]);
|
|||
|
|
this.oAgentInfo._warn = parseInt(oParam[3]);
|
|||
|
|
this.oAgentInfo._sipAlert = parseInt(oParam[4]);
|
|||
|
|
this.oAgentInfo._recvNs = parseInt(oParam[5]);
|
|||
|
|
this.oAgentInfo._sendNs = parseInt(oParam[6]);
|
|||
|
|
this.oAgentInfo._recvAgc = parseInt(oParam[7]);
|
|||
|
|
this.oAgentInfo._sendAgc = parseInt(oParam[8]);
|
|||
|
|
this.oAgentInfo._sendEc = parseInt(oParam[9]);
|
|||
|
|
}
|
|||
|
|
else if(oParam.length == 11){
|
|||
|
|
this.oAgentInfo._autoAnswer = parseInt(oParam[0]);
|
|||
|
|
this.oAgentInfo._idleStatus = parseInt(oParam[1]);
|
|||
|
|
this.oAgentInfo._callIn = parseInt(oParam[2]);
|
|||
|
|
this.oAgentInfo._warn = parseInt(oParam[3]);
|
|||
|
|
this.oAgentInfo._sipAlert = parseInt(oParam[4]);
|
|||
|
|
this.oAgentInfo._registInterVal = parseInt(oParam[5]);
|
|||
|
|
this.oAgentInfo._vedioWnd = parseInt(oParam[6]);
|
|||
|
|
this.oAgentInfo._bandWidth = parseInt(oParam[7]);
|
|||
|
|
this.oAgentInfo._frameRate = parseInt(oParam[8]);
|
|||
|
|
this.oAgentInfo._vedioFormat = parseInt(oParam[9]);
|
|||
|
|
this.oAgentInfo._defaultIP = oParam[10];
|
|||
|
|
}
|
|||
|
|
else if(oParam.length == 16){
|
|||
|
|
this.oAgentInfo._autoAnswer = parseInt(oParam[0]);
|
|||
|
|
this.oAgentInfo._idleStatus = parseInt(oParam[1]);
|
|||
|
|
this.oAgentInfo._callIn = parseInt(oParam[2]);
|
|||
|
|
this.oAgentInfo._warn = parseInt(oParam[3]);
|
|||
|
|
this.oAgentInfo._sipAlert = parseInt(oParam[4]);
|
|||
|
|
this.oAgentInfo._registInterVal = parseInt(oParam[5]);
|
|||
|
|
this.oAgentInfo._vedioWnd = parseInt(oParam[6]);
|
|||
|
|
this.oAgentInfo._bandWidth = parseInt(oParam[7]);
|
|||
|
|
this.oAgentInfo._frameRate = parseInt(oParam[8]);
|
|||
|
|
this.oAgentInfo._vedioFormat = parseInt(oParam[9]);
|
|||
|
|
this.oAgentInfo._defaultIP = oParam[10];
|
|||
|
|
this.oAgentInfo._capType = parseInt(oParam[11]);
|
|||
|
|
this.oAgentInfo._minMediaPort = parseInt(oParam[12]);
|
|||
|
|
this.oAgentInfo._maxMediaPort = parseInt(oParam[13]);
|
|||
|
|
this.oAgentInfo._ecDelaySize = parseInt(oParam[14]);
|
|||
|
|
this.oAgentInfo._popAlert = parseInt(oParam[15]);
|
|||
|
|
}
|
|||
|
|
else{
|
|||
|
|
if( getLocalLanguage() == lg_zhcn){
|
|||
|
|
alert("Configurate设置参数不正确");
|
|||
|
|
}
|
|||
|
|
else{
|
|||
|
|
alert("bad Configurate parameter");
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
this.oAgentInfo.saveToLocal();
|
|||
|
|
|
|||
|
|
if(this.IsInitial()){
|
|||
|
|
return this._InvokeMethod(APSP_Configurate_CONF,this.oAgentInfo.getConfigParam());
|
|||
|
|
}
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
this.GetConfiguration = function GetConfiguration() {
|
|||
|
|
return this.oAgentInfo.getConfiguration();
|
|||
|
|
}
|
|||
|
|
this.UnInitial = function UnInitial(code){
|
|||
|
|
if(this.IsInitial()){
|
|||
|
|
this.oAgentInfo._barExitCode = code;
|
|||
|
|
return this._InvokeMethod(APSP_UnInitial_CONF,code);
|
|||
|
|
}
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
this.SetUIStyle = function SetUIStyle(barStyle){
|
|||
|
|
if(getLocalLanguage() == lg_zhcn){ alert("此方法无效");}
|
|||
|
|
else {alert("invalidate Method")}
|
|||
|
|
}
|
|||
|
|
this.GetVersion = function GetVersion() { return this.oAgentInfo._version;}
|
|||
|
|
|
|||
|
|
//base status
|
|||
|
|
this.SetBusy = function SetBusy(subStatus){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnSetBusy,"SetBusy")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
subStatus = getDefaultParam(subStatus);
|
|||
|
|
if(subStatus == "") subStatus = 0;
|
|||
|
|
this.oAgentInfo._agentBusySubStatus = subStatus;
|
|||
|
|
return this._InvokeMethod(APSP_SetBusy_CONF,subStatus);
|
|||
|
|
}
|
|||
|
|
this.SetIdle = function SetIdle(){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnSetIdle,"SetIdle")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_SetIdle_CONF,"");
|
|||
|
|
}
|
|||
|
|
this.SetWrapUp = function SetWrapUp(){
|
|||
|
|
if(this.IsMethodUserFull(emBtnSetIdle,"SetIdle") || this.IsMethodUserFull(emBtnSetBusy,"SetBusy"))
|
|||
|
|
return this._InvokeMethod(APSP_SetWrapUp_CONF,"");
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
this.SetCTICalloutTask = function SetCTICalloutTask(TastNum){
|
|||
|
|
this.oAgentInfo._taskID = TastNum;
|
|||
|
|
return this._InvokeMethod(APSP_SetCTICalloutTask_CONF,TastNum);
|
|||
|
|
}
|
|||
|
|
this.GetCTICalloutTask = function GetCTICalloutTask(){ return this._InvokeMethod(APSP_GetCTICalloutTask_CONF,"");}
|
|||
|
|
this.GetCallData = function GetCallData(destAgentID){ return this._InvokeMethod(APSP_GetCallData_CONF,GetApspParam(destAgentID));}
|
|||
|
|
this.SetCallData = function SetCallData(destAgentID,calldata){ return this._InvokeMethod(APSP_SetCallData_CONF,GetApspParam(destAgentID,calldata));}
|
|||
|
|
this.GetTransfer = function GetTransfer(){ return this._InvokeMethod(APSP_GetTransfer_CONF,"");}
|
|||
|
|
this.SetTransfer = function SetTransfer(forwardDeviceID,forwardState,answerType){
|
|||
|
|
return this._InvokeMethod(APSP_SetTransfer_CONF,GetApspParam(forwardDeviceID,forwardState,answerType));}
|
|||
|
|
this.ChangeCallQueue = function ChangeCallQueue(calling,sid,orderid){
|
|||
|
|
return this._InvokeMethod(APSP_ChangeCallQueue_CONF,GetApspParam(calling,sid,orderid));}
|
|||
|
|
this.GetCallID = function GetCallID(){ return this._InvokeMethod(APSP_GetCallID_CONF,"");}
|
|||
|
|
this.QuerySPGroupList = function QuerySPGroupList(groupID,agentStatus,cmdType,checkAuthor,action,interval){
|
|||
|
|
if (typeof(cmdType) == "undefined") cmdType = "9"
|
|||
|
|
if (typeof(checkAuthor) == "undefined") checkAuthor = "0"
|
|||
|
|
this.oAgentInfo._realMethodName = "QuerySPGroupList";
|
|||
|
|
return this._InvokeMethod(APSP_QueryCTIInfo_CONF,GetApspParam(cmdType,groupID,agentStatus,checkAuthor,action,interval));
|
|||
|
|
}
|
|||
|
|
this.GetCallInfo = function GetCallInfo(){ return this._InvokeMethod(APSP_GetCallInfo_CONF,"");}
|
|||
|
|
this.SetTransparentParameter = function SetTransparentParameter(transparentParam){
|
|||
|
|
return this._InvokeMethod(APSP_SetTransparentParameter_CONF,transparentParam);}
|
|||
|
|
this.GetAgentStatus = function GetAgentStatus(){ return this.oAgentInfo._agentStatus;}
|
|||
|
|
this.GetAgentSubBusyStatus = function GetAgentSubBusyStatus(){
|
|||
|
|
if( this.oAgentInfo._agentStatus == 1)
|
|||
|
|
return this.oAgentInfo._agentBusySubStatus;
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
this.GetBusySubStatus = function GetBusySubStatus(){ return this.oAgentInfo._strBusySubStatus;}
|
|||
|
|
this.SetDisplayNumber = function SetDisplayNumber(dstNum){
|
|||
|
|
this.oAgentInfo._realMethodName = "SetDisplayNumber";
|
|||
|
|
return this._InvokeMethod(APSP_SetCTIInfo_CONF,GetApspParam("8",dstNum));
|
|||
|
|
}
|
|||
|
|
this.GetDisplayNumber = function GetDisplayNumber(){
|
|||
|
|
this.oAgentInfo._realMethodName = "GetDisplayNumber";
|
|||
|
|
return this._InvokeMethod(APSP_QueryCTIInfo_CONF,"21|");
|
|||
|
|
}
|
|||
|
|
this.CallQueueQuery = function CallQueueQuery(serviceID,action,interval){
|
|||
|
|
return this._InvokeMethod(APSP_CallQueueQuery_CONF,GetApspParam(serviceID,action,interval));
|
|||
|
|
}
|
|||
|
|
this.QueryGroupAgentStatus = function QueryGroupAgentStatus(groupIDs,action,interval,type){
|
|||
|
|
this.oAgentInfo._realMethodName = "QueryGroupAgentStatus";
|
|||
|
|
return this._InvokeMethod(APSP_QueryCTIInfo_CONF,GetApspParam("22",groupIDs,action,interval,type));
|
|||
|
|
}
|
|||
|
|
this.QueryPreViewCallOutNumbers = function QueryPreViewCallOutNumbers(serviceNum,agentID,num,realloc){
|
|||
|
|
this.oAgentInfo._realMethodName = "QueryPreViewCallOutNumbers";
|
|||
|
|
return this._InvokeMethod(APSP_QueryCTIInfo_CONF,GetApspParam("23",serviceNum,agentID,num,realloc));
|
|||
|
|
}
|
|||
|
|
this.GetBase64Data = function GetBase64Data(data){ return GetBase64FromGBK(data); }
|
|||
|
|
this.GetDataFromBase64 = function GetDataFromBase64(data){ return GetGBKFromBase64(data); }
|
|||
|
|
this.SetWeChatQueueFlag = function SetWeChatQueueFlag(flag) {
|
|||
|
|
this.oAgentInfo._realMethodName = "SetWeChatQueueFlag";
|
|||
|
|
return this._InvokeMethod(APSP_SetCTIInfo_CONF,GetApspParam("30",flag));
|
|||
|
|
}
|
|||
|
|
this.GetWeChatQueueFlag = function GetWeChatQueueFlag() {
|
|||
|
|
this.oAgentInfo._realMethodName = "GetWeChatQueueFlag";
|
|||
|
|
return this._InvokeMethod(APSP_QueryCTIInfo_CONF,GetApspParam("30",""));
|
|||
|
|
}
|
|||
|
|
this.TransferCallQueue = function TransferCallQueue(queuekey,lTransferType,destNum) {
|
|||
|
|
return this._InvokeMethod(APSP_TransferCallQueue_CONF,GetApspParam(queuekey,lTransferType,destNum));
|
|||
|
|
}
|
|||
|
|
this.SetActiveService = function SetActiveService(ServiceNum){
|
|||
|
|
this.oAgentInfo._realMethodName = "SetActiveService";
|
|||
|
|
return this._InvokeMethod(APSP_SetCTIInfo_CONF,GetApspParam("26",ServiceNum));
|
|||
|
|
}
|
|||
|
|
this.GetActiveService = function GetActiveService(){
|
|||
|
|
this.oAgentInfo._realMethodName = "GetActiveService";
|
|||
|
|
return this._InvokeMethod(APSP_QueryCTIInfo_CONF,GetApspParam("26",""));
|
|||
|
|
}
|
|||
|
|
this.GetExitCause = function GetExitCause(){
|
|||
|
|
return this.oAgentInfo._strExitCause;
|
|||
|
|
}
|
|||
|
|
this.SetForwardNumber = function SetForwardNumber(Num,State){
|
|||
|
|
this.oAgentInfo._realMethodName = "SetForwardNumber";
|
|||
|
|
return this._InvokeMethod(APSP_SetCTIInfo_CONF,GetApspParam("25",Num,State));
|
|||
|
|
}
|
|||
|
|
this.GetForwardNumber = function GetForwardNumber(){
|
|||
|
|
this.oAgentInfo._realMethodName = "GetForwardNumber";
|
|||
|
|
return this._InvokeMethod(APSP_QueryCTIInfo_CONF,GetApspParam("25",""));
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
|
|||
|
|
//call command
|
|||
|
|
this.MakeCall = function MakeCall(DestNum, serviceDirect, taskID, transParentParam, phoneID) {
|
|||
|
|
if (!this.IsInitial()) {
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if (!this.IsMethodUserFull(emBtnMakeCall, "MakeCall")) {
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if (DestNum == "") {
|
|||
|
|
this._gfOnPrompt(4312);
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
DestNum = formatCallNum(DestNum);
|
|||
|
|
|
|||
|
|
if (!isPhoneNum(DestNum, true)) {
|
|||
|
|
this._gfOnPrompt(4313);
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
serviceDirect = getDefaultParam(serviceDirect);
|
|||
|
|
if (serviceDirect == "") serviceDirect = CD_PREVIEW_CALLOUT;
|
|||
|
|
if (typeof(taskID) == "undefined") taskID = "";
|
|||
|
|
if (typeof(transParentParam) == "undefined")
|
|||
|
|
transParentParam = "";
|
|||
|
|
transParentParam = this.GetBase64Data(transParentParam);
|
|||
|
|
if (typeof(phoneID) == "undefined") phoneID = "";
|
|||
|
|
return this._InvokeMethod(APSP_MakeCall_CONF, GetApspParam(DestNum, serviceDirect, taskID, transParentParam, phoneID));
|
|||
|
|
}
|
|||
|
|
this.CallIn = function CallIn(DestAgentID,serviceDirect,taskID,transParentParam) {
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnMakeCall,"CallIn")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
serviceDirect = getDefaultParam(serviceDirect);
|
|||
|
|
if(serviceDirect == "") serviceDirect = CD_AGENT_INSIDE_CALLOUT;
|
|||
|
|
if (typeof(taskID) == "undefined") taskID = "";
|
|||
|
|
if (typeof(transParentParam) == "undefined") transParentParam = "";
|
|||
|
|
transParentParam = this.GetBase64Data(transParentParam);
|
|||
|
|
return this._InvokeMethod(APSP_CallIn_CONF, GetApspParam(DestAgentID, serviceDirect, taskID, transParentParam));
|
|||
|
|
}
|
|||
|
|
this.TransferOut = function TransferOut(lTransferType,DestNum){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnTransferOut,"TransferOut")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_TransferOut_CONF,GetApspParam(lTransferType,DestNum));
|
|||
|
|
}
|
|||
|
|
this.Hold = function Hold(){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnHold,"Hold")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_Hold_CONF,"");
|
|||
|
|
}
|
|||
|
|
this.RetrieveHold = function RetrieveHold(){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnRetrieve,"RetrieveHold")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_RetrieveHold_CONF,"");
|
|||
|
|
}
|
|||
|
|
this.Disconnect = function Disconnect(callType){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnEndCall,"Disconnect")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
callType = getDefaultParam(callType);
|
|||
|
|
if(callType == "") callType = 0;
|
|||
|
|
if(callType == 0){
|
|||
|
|
callType = 4;
|
|||
|
|
}
|
|||
|
|
else{
|
|||
|
|
callType = 3
|
|||
|
|
};
|
|||
|
|
return this._InvokeMethod(APSP_Disconnect_CONF,callType);
|
|||
|
|
}
|
|||
|
|
this.Answer = function Answer(recordFlag){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnPickUp,"Answer")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_Answer_CONF,recordFlag);
|
|||
|
|
}
|
|||
|
|
this.Consult = function Consult(lConsultType,ConsultNum){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnConsult,"Consult")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(ConsultNum == "")
|
|||
|
|
{
|
|||
|
|
this._gfOnPrompt(4312);
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if(lConsultType != 0)
|
|||
|
|
{//0:工号 1:外部号码 2:人工服务
|
|||
|
|
ConsultNum = formatCallNum(ConsultNum);
|
|||
|
|
if(!isPhoneNum(ConsultNum))
|
|||
|
|
{
|
|||
|
|
this._gfOnPrompt(4313);
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return this._InvokeMethod(APSP_Consult_CONF,GetApspParam(lConsultType,ConsultNum));
|
|||
|
|
}
|
|||
|
|
this.Transfer = function Transfer(){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnTransfer,"Transfer")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_Transfer_CONF,"");
|
|||
|
|
}
|
|||
|
|
this.Conference = function Conference(){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnConference,"Conference")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_Conference_CONF,"");
|
|||
|
|
}
|
|||
|
|
this.SendDTMF = function SendDTMF(TapKey){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnSendDtmf,"SendDTMF")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_SendDTMF_CONF,TapKey);
|
|||
|
|
}
|
|||
|
|
this.Bridge = function Bridge(IVRNum,bEndCall){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnBridge,"Bridge")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(IVRNum == "")
|
|||
|
|
{
|
|||
|
|
this._gfOnPrompt(4312);
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_Bridge_CONF,GetApspParam(IVRNum,bEndCall));
|
|||
|
|
}
|
|||
|
|
this.Mute = function Mute(flag){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnMute,"Mute")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_Mute_CONF,flag);
|
|||
|
|
}
|
|||
|
|
this.ReleaseThirdOne = function ReleaseThirdOne(retrieveCall){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnEndCall,"ReleaseThirdOne")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(typeof(retrieveCall) == "undefined") retrieveCall = 0;
|
|||
|
|
this.oAgentInfo._retrieveCall = retrieveCall;
|
|||
|
|
return this._InvokeMethod(APSP_ReleaseThirdOne_CONF,"");
|
|||
|
|
}
|
|||
|
|
this.ForceReset = function ForceReset(){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnForceReset,"ForceReset")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_ForceReset_CONF,"");
|
|||
|
|
}
|
|||
|
|
this.SendIMMessage = function SendIMMessage(destTarget0,destTarget1,destTarget2,logicOperator,msgtype,message){
|
|||
|
|
return this._InvokeMethod(APSP_SendIMMessage_CONF,GetApspParam(destTarget0,destTarget1,destTarget2,logicOperator,msgtype,message));
|
|||
|
|
}
|
|||
|
|
this.BeginPlay = function BeginPlay(DestAgentID,destDeviceID,nType,fileName,varparam){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnBeginPlay,"BeginPlay")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
strFileName = strFileName.replace(/\|/g,"【");
|
|||
|
|
if(typeof(varparam) == "undefined" ) varparam = "";
|
|||
|
|
|
|||
|
|
return this._InvokeMethod(APSP_BeginPlay_CONF,GetApspParam(DestAgentID,destDeviceID,nType,fileName,varparam));
|
|||
|
|
}
|
|||
|
|
this.StopPlay = function StopPlay(DestAgentID,DestDeviceID){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnStopPlay,"StopPlay")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_StopPlay_CONF,GetApspParam(DestAgentID,DestDeviceID));
|
|||
|
|
}
|
|||
|
|
this.BeginCollect = function BeginCollect(destAgentID,destDeviceID,playType,filename,min,max,end,cel,fto,ito){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnEndCall,"BeginCollect")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
strFileName = strFileName.replace(/\|/g,"【");
|
|||
|
|
return this._InvokeMethod(APSP_BeginCollect_CONF,GetApspParam(destAgentID,destDeviceID,playType,filename,min,max,end,cel,fto,ito));
|
|||
|
|
}
|
|||
|
|
this.StopCollect = function StopCollect(destAgentID,destDeviceID){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnEndCall,"StopCollect")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_StopCollect_CONF,GetApspParam(destAgentID,destDeviceID));
|
|||
|
|
}
|
|||
|
|
this.BeginRecord = function BeginRecord(destAgentID,fileName){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnRecord,"BeginRecord")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_BeginRecord_CONF,GetApspParam(destAgentID,fileName));
|
|||
|
|
}
|
|||
|
|
this.StopRecord = function StopRecord(destAgentID){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnStopRecord,"StopRecord")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_StopRecord_CONF,GetApspParam(destAgentID));
|
|||
|
|
}
|
|||
|
|
this.AlterNate = function AlterNate(destDeviceID){
|
|||
|
|
return 0;
|
|||
|
|
//return this._InvokeMethod(APSP_AlterNate_CONF,GetApspParam(destDeviceID));
|
|||
|
|
}
|
|||
|
|
this.CallBack = function CallBack(){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnCallBack,"CallBack")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_CallBack_CONF,GetApspParam());
|
|||
|
|
}
|
|||
|
|
this.ReCall = function ReCall(){
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnReCall,"ReCall")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_ReCall_CONF,GetApspParam());
|
|||
|
|
}
|
|||
|
|
this.SMMsg = function SMMsg(DestAddress,ShortMessage){ return this._InvokeMethod(APSP_SMMsg_CONF,GetApspParam(DestAddress,ShortMessage));}
|
|||
|
|
|
|||
|
|
//质检命令
|
|||
|
|
this.ForeReleaseCall = function ForeReleaseCall(DestAgentID,type) {
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnForceRelease,"ForeReleaseCall")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(DestAgentID == ""){
|
|||
|
|
this._gfOnPrompt(4312);
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return this._InvokeMethod(APSP_ForeReleaseCall_CONF,GetApspParam(DestAgentID,type));
|
|||
|
|
}
|
|||
|
|
this.Insert = function Insert(DestAgentID,type,callID) {
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnInsert,"Insert")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_Insert_CONF,GetApspParam(DestAgentID,type,callID));
|
|||
|
|
}
|
|||
|
|
this.Listen = function Listen(DestAgentID,type,callID) {
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnListen,"Listen")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_Listen_CONF,GetApspParam(DestAgentID,type,callID));
|
|||
|
|
}
|
|||
|
|
this.Intercept = function Intercept(DestAgentID,type,callID) {
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnIntercept,"Intercept")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_Intercept_CONF,GetApspParam(DestAgentID,type,callID));
|
|||
|
|
}
|
|||
|
|
this.Help = function Help(DestAgentID,type,callID) {
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnHelp,"Help")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod(APSP_Help_CONF,GetApspParam(DestAgentID,type,callID));
|
|||
|
|
}
|
|||
|
|
this.Lock = function Lock(DestAgentID) {
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnLock,"Lock")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod.Lock(DestAgentID);
|
|||
|
|
}
|
|||
|
|
this.UnLock = function UnLock(DestAgentID) {
|
|||
|
|
if(!this.IsInitial()){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
if(!this.IsMethodUserFull(emBtnUnLock,"UnLock")){
|
|||
|
|
return -1;
|
|||
|
|
}
|
|||
|
|
return this._InvokeMethod.UnLock(DestAgentID);
|
|||
|
|
}
|
|||
|
|
this.ForceIdle = function ForceIdle(DestAgentID) { return this._InvokeMethod(APSP_ForceIdle_CONF,DestAgentID); }
|
|||
|
|
this.ForceBusy = function ForceBusy(DestAgentID) { return this._InvokeMethod(APSP_ForceBusy_CONF,DestAgentID); }
|
|||
|
|
this.ForceOut = function ForceOut(DestAgentID) { return this._InvokeMethod(APSP_ForceOut_CONF,DestAgentID); }
|
|||
|
|
|
|||
|
|
//监控命令
|
|||
|
|
this.InitialState = function InitialState() { return this._InvokeMethod(APSP_InitialState_CONF,""); }
|
|||
|
|
this.AgentQuery = function AgentQuery(monitorid,curpos) { return this._InvokeMethod(APSP_AgentQuery_CONF,GetApspParam(monitorid,curpos)); }
|
|||
|
|
this.TelQuery = function TelQuery(monitorid,curpos) { return this._InvokeMethod(APSP_TelQuery_CONF,GetApspParam(monitorid,curpos)); }
|
|||
|
|
this.IvrQuery = function IvrQuery(monitorid,curpos) { return this._InvokeMethod(APSP_IvrQuery_CONF,GetApspParam(monitorid,curpos)); }
|
|||
|
|
this.ServiceQuery = function ServiceQuery(monitorid,curpos){
|
|||
|
|
return this._InvokeMethod(APSP_ServiceQuery_CONF,GetApspParam(monitorid,curpos,""));
|
|||
|
|
}
|
|||
|
|
this.TaskQuery = function TaskQuery(monitorid,curpos) { return this._InvokeMethod(APSP_TaskQuery_CONF,GetApspParam(monitorid,curpos)); }
|
|||
|
|
this.CallReportQuery = function CallReportQuery(monitorid,curpos) { return this._InvokeMethod(APSP_CallReportQuery_CONF,GetApspParam(monitorid,curpos)); }
|
|||
|
|
this.GetTaskSummary = function GetTaskSummary(monitorid,taskid) { return this._InvokeMethod(APSP_GetTaskSummary_CONF,GetApspParam(monitorid,taskid)); }
|
|||
|
|
this.QueryMonitorSumInfo = function QueryMonitorSumInfo(cmdName,amdParam){
|
|||
|
|
return this._InvokeMethod(APSP_QueryMonitorSumInfo_CONF,GetApspParam(cmdName,amdParam));}
|
|||
|
|
this.StartNotification = function StartNotification(id,type,flag) { return this._InvokeMethod(APSP_StartNotification_CONF,GetApspParam(id,type,flag)); }
|
|||
|
|
this.EndNotification = function EndNotification(id) { return this._InvokeMethod(APSP_EndNotification_CONF,id); }
|
|||
|
|
|
|||
|
|
//扩展命令
|
|||
|
|
this.SendWeiboMsg = function SendWeiboMsg(message ){
|
|||
|
|
return this._InvokeMethod(APSP_SendWeiboMsg_CONF,GetApspParam(message));}
|
|||
|
|
this.UploadFileToMMS = function UploadFileToMMS(fileName,userId,vccPublicId){
|
|||
|
|
return this._InvokeMethod(APSP_UploadFileToMMS_CONF,GetApspParam(fileName,userId,vccPublicId));}
|
|||
|
|
this.DownFileFromMMS = function DownFileFromMMS(url,userId,vccPublicId,sessionId,msgSeq){
|
|||
|
|
return this._InvokeMethod(APSP_DownFileFromMMS_CONF,GetApspParam(url,userId,vccPublicId,sessionId,msgSeq));}
|
|||
|
|
this.SendWeChatMsg = function SendWeChatMsg(sessionId,type,userId,vccPublicId,msgtype,content,tempURL,title,data,needMmcOpenData){
|
|||
|
|
content = GetBase64FromGBK(content);
|
|||
|
|
title = GetBase64FromGBK(title);
|
|||
|
|
data = GetBase64FromGBK(data);
|
|||
|
|
return this._InvokeMethod(APSP_SendWeChatMsg_CONF,GetApspParam(sessionId,type,userId,vccPublicId,msgtype,content,tempURL,title,data,needMmcOpenData));
|
|||
|
|
}
|
|||
|
|
this.QueryWeChatData = function QueryWeChatData(type,userId,vccPublicId,sessionId,msgSeq,count,direction){
|
|||
|
|
return this._InvokeMethod(APSP_QueryWeChatData_CONF,GetApspParam(type,userId,vccPublicId,sessionId,msgSeq,count,direction));}
|
|||
|
|
this.QueryWeChatHistory = function QueryWeChatHistory(Type,userId,vccPublicId,formTime,toTime,key,curpos){
|
|||
|
|
return this._InvokeMethod(APSP_QueryWeChatHistory_CONF,GetApspParam(Type,userId,vccPublicId,formTime,toTime,key,curpos));}
|
|||
|
|
this.GetWeChatParam = function GetWeChatParam(userId){
|
|||
|
|
return this._InvokeMethod(APSP_GetWeChatParam_CONF,GetApspParam(1,userId));}
|
|||
|
|
|
|||
|
|
|
|||
|
|
//--------------------------------------------------------------------------------------------------
|
|||
|
|
// APSP协议的回调函数处理
|
|||
|
|
//--------------------------------------------------------------------------------------------------
|
|||
|
|
this.OnWebSocketEvent = function (cmdIndex,param){
|
|||
|
|
if(cmdIndex == APSP_WebSocket_Event)
|
|||
|
|
{//WebSocket 事件处理
|
|||
|
|
var code = parseInt(param);
|
|||
|
|
if( code == websocket_connected)
|
|||
|
|
{//连接websocket 成功
|
|||
|
|
if(this.oAgentInfo._ctrlStatus == barStatus_GuardConnecting)
|
|||
|
|
{//Initial 1:
|
|||
|
|
this.oAgentInfo._ctrlStatus = barStatus_GuardConnected;
|
|||
|
|
this.oAgentInfo._isConnected = true;
|
|||
|
|
this._invokeEvent(eventOnWebsocketSocket,websocket_guard_connected+"|连接电话条卫士成功!");
|
|||
|
|
this.Initial();
|
|||
|
|
}
|
|||
|
|
else if(this.oAgentInfo._ctrlStatus == barStatus_AgentConnecting)
|
|||
|
|
{
|
|||
|
|
this.oAgentInfo._ctrlStatus = barStatus_AgentConnected;
|
|||
|
|
this.oAgentInfo._isConnected = true;
|
|||
|
|
this._invokeEvent(eventOnWebsocketSocket,websocket_connected+"|连接电话条服务成功!");
|
|||
|
|
this.Initial();
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
else if( code == websocket_remoteserver_disconnected)
|
|||
|
|
{////远程服务器退出
|
|||
|
|
if(this._connectCount < PORT_COUNT)
|
|||
|
|
{
|
|||
|
|
if(this.oAgentInfo._ctrlStatus == barStatus_GuardConnecting)
|
|||
|
|
{//连接guard
|
|||
|
|
this.oAgentInfo._localGuardPort = this.oAgentInfo._localGuardPort+10;
|
|||
|
|
this.connectToService(this.oAgentInfo._localserver,this.oAgentInfo._localGuardPort);
|
|||
|
|
}
|
|||
|
|
else if(this.oAgentInfo._ctrlStatus == barStatus_AgentConnecting)
|
|||
|
|
{
|
|||
|
|
this.oAgentInfo._localPort = this.oAgentInfo._localPort+10;
|
|||
|
|
this.connectToService(this.oAgentInfo._localserver,this.oAgentInfo._localPort);
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
else
|
|||
|
|
{
|
|||
|
|
if(this.oAgentInfo._ctrlStatus == barStatus_GuardConnecting)
|
|||
|
|
{
|
|||
|
|
this.ResetThisCtrl();
|
|||
|
|
this._invokeEvent(eventOnWebsocketSocket,websocket_guard_remoteserver_disconnected+"|和电话条卫士之间连接断开！");
|
|||
|
|
}
|
|||
|
|
else if(this.oAgentInfo._ctrlStatus == barStatus_AgentConnecting)
|
|||
|
|
{
|
|||
|
|
this.ResetThisCtrl();
|
|||
|
|
this._invokeEvent(eventOnWebsocketSocket,websocket_remoteserver_disconnected+"|和电话条服务之间连接断开！");
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
else if(code == websocket_closed)
|
|||
|
|
{
|
|||
|
|
if(this.oAgentInfo._ctrlStatus == barStatus_GuardDisconnecting)
|
|||
|
|
{//主动挂断,连接电话条服务
|
|||
|
|
this.oAgentInfo._ctrlStatus = barStatus_GuardDisconnected;
|
|||
|
|
this._invokeEvent(eventOnWebsocketSocket,websocket_guard_colsed+"|断开电话条卫士成功!");
|
|||
|
|
this.Initial();
|
|||
|
|
}
|
|||
|
|
else if(this.oAgentInfo._ctrlStatus == barStatus_AgentDisconnecting)
|
|||
|
|
{
|
|||
|
|
this._invokeEvent(eventOnWebsocketSocket,websocket_guard_colsed+"|断开电话条服务成功!");
|
|||
|
|
if(this.oAgentInfo._isInitial == true)
|
|||
|
|
{
|
|||
|
|
this.ReportEvent(eventOnBarExit,this.oAgentInfo._barExitCode+"|");
|
|||
|
|
this.oAgentInfo._barExitCode = "0";
|
|||
|
|
}
|
|||
|
|
this.ResetThisCtrl();
|
|||
|
|
}
|
|||
|
|
else if(this.oAgentInfo._ctrlStatus == barStatus_AgentConnected)
|
|||
|
|
{//电话条重连
|
|||
|
|
if(this.oAgentInfo._isInitial ){
|
|||
|
|
this.ResetThisCtrl();
|
|||
|
|
this._invokeEvent(eventOnWebsocketSocket,websocket_reconnecting+"|和电话条服务之间连接断开,重连中!");
|
|||
|
|
this.Initial();
|
|||
|
|
}
|
|||
|
|
else{
|
|||
|
|
this.ResetThisCtrl();
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
this.apspCallback = function apspCallback(cmdType,cmdIndex,param){
|
|||
|
|
if(cmdType == APSP_Type_Prompt){
|
|||
|
|
this.oParent.OnWebSocketEvent(cmdIndex,param);
|
|||
|
|
return ;
|
|||
|
|
}
|
|||
|
|
DisplayLog(VccBar_Log_Info,"JHTML5Ctrl:apspCallback(cmdIndex("+this.oParent.oApspWS.GetCmdName(cmdIndex)+")="+cmdIndex+" param="+param+")");
|
|||
|
|
|
|||
|
|
if(cmdType == APSP_Type_Event){
|
|||
|
|
return this.oParent.ReportEvent(cmdIndex,param);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if(cmdType == APSP_Type_Action){
|
|||
|
|
if(cmdIndex == APSP_GetLocalPort_CONF)
|
|||
|
|
{
|
|||
|
|
if(this.oParent.oAgentInfo._ctrlStatus == barStatus_GuardConnected)
|
|||
|
|
{
|
|||
|
|
this.oParent.oAgentInfo._ctrlStatus = barStatus_GuardDisconnecting;
|
|||
|
|
this.oParent.oApspWS.WSDisconnect();
|
|||
|
|
this.oParent._connectCount = 0;
|
|||
|
|
this.oParent.oAgentInfo._isInitial = false;
|
|||
|
|
this.oParent.oAgentInfo._isConnected = false;
|
|||
|
|
this.oParent.oAgentInfo._localPort = parseInt(param);
|
|||
|
|
if(this.oParent.oAgentInfo._localPort == -1)
|
|||
|
|
{
|
|||
|
|
if(getLocalLanguage() == lg_zhcn)
|
|||
|
|
alert("MacCard.exe不存在");
|
|||
|
|
else
|
|||
|
|
alert("MacCard.exe not exist");
|
|||
|
|
}
|
|||
|
|
else if(this.oParent.oAgentInfo._localPort == -2)
|
|||
|
|
{
|
|||
|
|
if(getLocalLanguage() == lg_zhcn)
|
|||
|
|
alert("电话条安装包安装不正确");
|
|||
|
|
else
|
|||
|
|
alert("CINVccBar package setup failure");
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
return;
|
|||
|
|
}
|
|||
|
|
else if(cmdIndex == APSP_UpdateSetup_CONF)
|
|||
|
|
{
|
|||
|
|
//parseInt(param);
|
|||
|
|
}
|
|||
|
|
else if(cmdIndex == APSP_UnInitial_CONF)
|
|||
|
|
{
|
|||
|
|
//反初始化成功
|
|||
|
|
this.oParent.oAgentInfo._localPort = 4520;
|
|||
|
|
this.oParent.oAgentInfo._isInitial = (param == "0")?false:true;
|
|||
|
|
DisplayLog(VccBar_Log_Info,"JHTML5Ctrl:UnInitial("+this.oParent.oAgentInfo._isInitial+")");
|
|||
|
|
this.oParent.oAgentInfo._ctrlStatus = barStatus_AgentDisconnecting;
|
|||
|
|
if(this.oParent.oAgentInfo._isInitial == false)
|
|||
|
|
{
|
|||
|
|
this.oParent.ReportEvent(eventOnBarExit,this.oParent.oAgentInfo._barExitCode +"|");
|
|||
|
|
this.oParent.oAgentInfo._barExitCode = "0";
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
return this.oParent.ReportResponse(cmdIndex,param);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
this.oParent._invokeEvent(cmdIndex,param);
|
|||
|
|
}
|
|||
|
|
//方法的返回值
|
|||
|
|
this.ReportResponse = function(cmdIndex,param){
|
|||
|
|
if(this.responseCallBack != null)
|
|||
|
|
{
|
|||
|
|
if( cmdIndex == APSP_SetBusy_CONF)
|
|||
|
|
{
|
|||
|
|
if(param == "0"){
|
|||
|
|
this.oAgentInfo._agentBusySubStatus_old = this.oAgentInfo._agentBusySubStatus;
|
|||
|
|
}
|
|||
|
|
else{
|
|||
|
|
this.oAgentInfo._agentBusySubStatus = this.oAgentInfo._agentBusySubStatus_old;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
if( cmdIndex == APSP_GetConfiguration_CONF)
|
|||
|
|
{
|
|||
|
|
var oParam = param.split("|");
|
|||
|
|
this.oAgentInfo._autoAnswer = parseInt(oParam[0]);
|
|||
|
|
this.oAgentInfo._idleStatus = parseInt(oParam[1]);
|
|||
|
|
this.oAgentInfo._callIn = parseInt(oParam[2]);
|
|||
|
|
this.oAgentInfo._warn = parseInt(oParam[3]);
|
|||
|
|
this.oAgentInfo._sipAlert = parseInt(oParam[4]);
|
|||
|
|
this.oAgentInfo._registInterVal = parseInt(oParam[5]);
|
|||
|
|
this.oAgentInfo._vedioWnd = parseInt(oParam[6]);
|
|||
|
|
this.oAgentInfo._bandWidth = parseInt(oParam[7]);
|
|||
|
|
this.oAgentInfo._frameRate = parseInt(oParam[8]);
|
|||
|
|
this.oAgentInfo._vedioFormat = parseInt(oParam[9]);
|
|||
|
|
this.oAgentInfo._capType = parseInt(oParam[10]);
|
|||
|
|
this.oAgentInfo._defaultIP = oParam[11];
|
|||
|
|
return ;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if( cmdIndex == APSP_SetCTIInfo_CONF || cmdIndex == APSP_QueryCTIInfo_CONF)
|
|||
|
|
{
|
|||
|
|
this.responseCallBack(this.oAgentInfo._realMethodName,param);
|
|||
|
|
}
|
|||
|
|
else
|
|||
|
|
{
|
|||
|
|
this.responseCallBack(this.oApspWS.GetCmdName(cmdIndex),param);
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
//事件返回函数
|
|||
|
|
this.ReportEvent = function ReportEvent(cmdIndex, param) {
|
|||
|
|
var destParam = param;
|
|||
|
|
var oParam = param.split("|");
|
|||
|
|
|
|||
|
|
switch (cmdIndex) {
|
|||
|
|
case APSP_ComingCall_EVENT:
|
|||
|
|
{
|
|||
|
|
cmdIndex = eventOnCallRing;
|
|||
|
|
var strUserDn = this._getPartenerNum(param);
|
|||
|
|
var strOpAgentID = "";
|
|||
|
|
if(oParam.length >14)
|
|||
|
|
strOpAgentID = oParam[14];
|
|||
|
|
var callData = GetGBKFromBase64(oParam[3]);
|
|||
|
|
destParam = oParam[0] + "|" + oParam[1] + "|" + oParam[2] + "|" + callData + "|" + oParam[4] + "|" + oParam[5] + "|" + oParam[6] + "|" + oParam[7] + "|" + oParam[8];
|
|||
|
|
destParam = destParam + "|" + strUserDn + "|" + this.oAgentInfo._dn + "|" + oParam[9] + "|" + oParam[11] + "|" + oParam[12] + "|" + oParam[13]+ "|" + strOpAgentID;
|
|||
|
|
}
|
|||
|
|
break;
|
|||
|
|
case APSP_AnswerCall_EVENT:
|
|||
|
|
cmdIndex = eventOnAnswerCall;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnCallEnd_EVENT:
|
|||
|
|
cmdIndex = eventOnCallEnd;
|
|||
|
|
this.oAgentInfo._retrieveCall = 0;
|
|||
|
|
break;
|
|||
|
|
|
|||
|
|
case APSP_OnPrompt_EVENT:
|
|||
|
|
{
|
|||
|
|
cmdIndex = eventOnPrompt;
|
|||
|
|
var code = parseInt(oParam[0]);
|
|||
|
|
destParam = code + "|" ;//+ this.oBarControl.GetErrorItemDes(code);
|
|||
|
|
switch (code) {
|
|||
|
|
case 4011:
|
|||
|
|
case 4005:
|
|||
|
|
this.SetLogoutStatus();
|
|||
|
|
break;
|
|||
|
|
case 4009://心跳检测到CTI中座席已经退出!
|
|||
|
|
case 4305: //别人替换:OnSignOuted
|
|||
|
|
case 4404: //OnForceOut
|
|||
|
|
{
|
|||
|
|
break;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
//
|
|||
|
|
}
|
|||
|
|
break;
|
|||
|
|
case APSP_OnReportBtnStatus_EVENT:
|
|||
|
|
{
|
|||
|
|
cmdIndex = eventOnReportBtnStatus;
|
|||
|
|
this._ResetBtn();
|
|||
|
|
var strBtn = "";
|
|||
|
|
for (var i = 0; i < oParam.length; i++) {
|
|||
|
|
var id = oParam[i];
|
|||
|
|
var index = parseInt(id);
|
|||
|
|
if (index >= 100) {
|
|||
|
|
this.oAgentInfo._agentStatus = index - 100;
|
|||
|
|
id = "0";
|
|||
|
|
}
|
|||
|
|
else {
|
|||
|
|
this._arrBtnStatus[index] = 1;
|
|||
|
|
}
|
|||
|
|
if (strBtn == "")
|
|||
|
|
strBtn = id;
|
|||
|
|
else
|
|||
|
|
strBtn = strBtn + "|" + id;
|
|||
|
|
}
|
|||
|
|
destParam = strBtn;
|
|||
|
|
}
|
|||
|
|
break;
|
|||
|
|
case APSP_OnInitalSuccess_EVENT:
|
|||
|
|
{
|
|||
|
|
cmdIndex = eventOnInitalSuccess;
|
|||
|
|
if (param.lastIndexOf("@") > 0) {
|
|||
|
|
var op = param.split("@");
|
|||
|
|
if (op.length == 2) {
|
|||
|
|
this.oAgentInfo.phoneType = parseInt(op[1]);
|
|||
|
|
param = op[0];
|
|||
|
|
}
|
|||
|
|
else if (op.length == 3) {
|
|||
|
|
this.oAgentInfo.phoneType = parseInt(op[1]);
|
|||
|
|
param = op[0];
|
|||
|
|
this.oAgentInfo._strExitCause = op[2];
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
this.oAgentInfo._strBusySubStatus = param;
|
|||
|
|
this.oAgentInfo._isInitial = true;
|
|||
|
|
}
|
|||
|
|
break;
|
|||
|
|
case APSP_OnInitalFailure_EVENT:
|
|||
|
|
{
|
|||
|
|
cmdIndex = eventOnInitalFailure;
|
|||
|
|
if (parseInt(oParam[0]) == emCmdLogout) {
|
|||
|
|
this.oAgentInfo._isInitial = false;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
break;
|
|||
|
|
case APSP_OnEventPrompt_EVENT:
|
|||
|
|
cmdIndex = eventOnEventPrompt;
|
|||
|
|
if (parseInt(oParam[0]) == 108) {//eventidOnStopCollectSuccess
|
|||
|
|
this._invokeEvent(eventOnCallDataChanged, oParam[1]);
|
|||
|
|
}
|
|||
|
|
break;
|
|||
|
|
case APSP_OnAgentWorkReport_EVENT:
|
|||
|
|
cmdIndex = eventOnAgentWorkReport;
|
|||
|
|
if (parseInt(oParam[0]) == 14) {//emPhoneHold
|
|||
|
|
if (this.oAgentInfo._retrieveCall == 1) {
|
|||
|
|
this.RetrieveHold();
|
|||
|
|
this.oAgentInfo._retrieveCall = 0;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
else if (parseInt(oParam[0]) == -1) {
|
|||
|
|
// this.oAgentInfo._ctrlStatus = barStatus_AgentDisconnecting;
|
|||
|
|
// this.oApspWS.WSDisconnect();
|
|||
|
|
}
|
|||
|
|
break;
|
|||
|
|
case APSP_OnBarExit_EVENT:
|
|||
|
|
this.oAgentInfo._isInitial = false;
|
|||
|
|
cmdIndex = eventOnBarExit;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnSystemBusy_EVENT:
|
|||
|
|
break;
|
|||
|
|
case APSP_OnCallQueueQuery_EVENT:
|
|||
|
|
cmdIndex = eventOnCallQueueQuery;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnQueueReport_EVENT:
|
|||
|
|
cmdIndex = eventOnQueueReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnSystemMessage_EVENT:
|
|||
|
|
{
|
|||
|
|
oParam = param.split(",");
|
|||
|
|
if (oParam.length == 2) {
|
|||
|
|
var ntype = parseInt(oParam[0]);
|
|||
|
|
switch (ntype) {
|
|||
|
|
case 1: //1、随路数据发生改变时，向座席触发
|
|||
|
|
cmdIndex = eventOnCallDataChanged;
|
|||
|
|
destParam = GetGBKFromBase64(oParam[1]);
|
|||
|
|
break;
|
|||
|
|
case 2:
|
|||
|
|
cmdIndex = eventOnSystemMessage;
|
|||
|
|
destParam = "2|" + oParam[1];
|
|||
|
|
break;
|
|||
|
|
case 22: //1、异步查询指定组的座席情况 sysMessage@formatMessage
|
|||
|
|
cmdIndex = eventOnQueryGroupAgentStatus;
|
|||
|
|
destParam = oParam[1];
|
|||
|
|
break;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
break;
|
|||
|
|
case APSP_OnRecvWeiboMsg_EVENT:
|
|||
|
|
cmdIndex = eventOnRecvWeiboMsg;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnIMNoticsMsg_EVENT:
|
|||
|
|
cmdIndex = eventOnIMMessage;
|
|||
|
|
destParam = "0|" + destParam;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnIMTextMsg_EVENT:
|
|||
|
|
cmdIndex = eventOnIMMessage;
|
|||
|
|
destParam = "1|" + destParam;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnAction_EVENT:
|
|||
|
|
cmdIndex = eventOnPrompt;
|
|||
|
|
this.oAgentInfo._allTimeRecord = parseInt(oParam[1]);
|
|||
|
|
//接通并录音 接通并不录音
|
|||
|
|
return;
|
|||
|
|
case APSP_OnSetDlgStatusText_EVENT:
|
|||
|
|
//cmdIndex = eventOnPrompt;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnChangeBtnSerial_EVENT:
|
|||
|
|
//cmdIndex = eventOnPrompt;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnTaskReport_EVENT:
|
|||
|
|
cmdIndex = eventOnTaskReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_CallReportInfo_EVENT:
|
|||
|
|
cmdIndex = eventCallReportInfo;
|
|||
|
|
break;
|
|||
|
|
case APSP_QueryMonitorSumReport_EVENT:
|
|||
|
|
cmdIndex = eventQueryMonitorSumReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_OutboundReport_EVENT:
|
|||
|
|
cmdIndex = eventOutboundReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnAgentReport_EVENT:
|
|||
|
|
cmdIndex = eventOnAgentReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnIvrReport_EVENT:
|
|||
|
|
cmdIndex = eventOnIvrReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnTelReport_EVENT:
|
|||
|
|
cmdIndex = eventOnTelReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnServiceReport_EVENT:
|
|||
|
|
cmdIndex = eventOnServiceReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnWallServiceReport_EVENT:
|
|||
|
|
cmdIndex = eventOnWallServiceReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnWallQueueReport_EVENT:
|
|||
|
|
cmdIndex = eventOnWallQueueReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnStaticInfoReport_EVENT:
|
|||
|
|
cmdIndex = eventOnWorkStaticInfoReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnServiceStaticReport_EVENT:
|
|||
|
|
cmdIndex = eventOnServiceStaticReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnAgentStaticReport_EVENT:
|
|||
|
|
cmdIndex = eventOnAgentStaticReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnRecvWeChatMsg_EVENT:
|
|||
|
|
{
|
|||
|
|
destParam = oParam[0] + "|" + oParam[1] + "|" + oParam[2] + "|" + oParam[3] + "|" + oParam[4] + "|" + oParam[5] + "|" + GetGBKFromBase64(oParam[6]) + "|" + oParam[7] + "|" + oParam[8];
|
|||
|
|
destParam = destParam + "|" + oParam[9] + "|" + oParam[10] + "|" + GetGBKFromBase64(oParam[11]) + "|" + GetGBKFromBase64(oParam[12]) + "|" + oParam[13];
|
|||
|
|
}
|
|||
|
|
cmdIndex = eventOnRecvWeChatMessage;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnUploadFileToMMSReport_EVENT:
|
|||
|
|
cmdIndex = eventOnUploadFileToMMSReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnDownloadFileToMMSReport_EVENT:
|
|||
|
|
cmdIndex = eventOnDownloadFileToMMSReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnSendWeChatMsgReport_EVENT:
|
|||
|
|
cmdIndex = eventOnSendWeChatMsgReport;
|
|||
|
|
break;
|
|||
|
|
case APSP_OnAQueryCTIInfo_EVENT:
|
|||
|
|
{
|
|||
|
|
var cType = getSubString(param,"","|");
|
|||
|
|
if(cType == "8"||cType == "9"||cType == "10"){
|
|||
|
|
cmdIndex = eventOnAQueryCTIInfoReport;
|
|||
|
|
}
|
|||
|
|
else
|
|||
|
|
return ;
|
|||
|
|
}
|
|||
|
|
break;
|
|||
|
|
default:
|
|||
|
|
break;
|
|||
|
|
}
|
|||
|
|
this._invokeEvent(cmdIndex, destParam);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
this._load();
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//--------------------------------------------------------------------------------------------------
|
|||
|
|
// 座席属性信息保存
|
|||
|
|
//--------------------------------------------------------------------------------------------------
|
|||
|
|
function JAgentInfo(){
|
|||
|
|
this._agentID = "";
|
|||
|
|
this._passWord="111111"; //4-8
|
|||
|
|
this._agentType=0;
|
|||
|
|
this._agentName="";
|
|||
|
|
this._mainIP="";
|
|||
|
|
this._backIP="";
|
|||
|
|
this._mainPortID=14800;
|
|||
|
|
this._backPortID=14800;
|
|||
|
|
this._dn = ""; //4-12
|
|||
|
|
this._vccId=""; //集团号
|
|||
|
|
this._version = "20.141204"; //版本号（web版本号+电话条版本号）
|
|||
|
|
this._passWdCryptType = 0; //0:明码 1：MD5加密
|
|||
|
|
|
|||
|
|
this._isConnected = false;
|
|||
|
|
this._isInitial = false;
|
|||
|
|
this._isSignIn = false;
|
|||
|
|
this._idleStatus = 0; // 0表示人工，1表示自动
|
|||
|
|
this._autoAnswer = 0; //
|
|||
|
|
this._autoSelectAgent = false;
|
|||
|
|
|
|||
|
|
//20080331
|
|||
|
|
this._callIn = 0; //内呼
|
|||
|
|
this._warn = 0; //告警
|
|||
|
|
this._sipAlert = 1; //SIP是否振铃
|
|||
|
|
this._registInterVal = 1800; //SIP注册时间间隔
|
|||
|
|
this._ecDelaySize = 0; //回声消除延时包数（不用）
|
|||
|
|
this._fAudioGain = 1; //增益系数（不用）
|
|||
|
|
this._popAlert = 0; //来电是否弹窗提示
|
|||
|
|
this._setBusySupport0 = 0;
|
|||
|
|
|
|||
|
|
this._vedioWnd = 0;
|
|||
|
|
this._bandWidth = 192;
|
|||
|
|
this._frameRate=30;
|
|||
|
|
this._vedioFormat=2;
|
|||
|
|
this._capType = 0; //0 :camra 1: windows
|
|||
|
|
this._defaultIP = "";
|
|||
|
|
|
|||
|
|
this._recordType;
|
|||
|
|
|
|||
|
|
this._phoneType = 1; //0:内置座席卡 1：内置Sip电话 2：外置其他终端；3：远程sip电话;4：软交换前传号码; 5：yealink话机 6：agora
|
|||
|
|
this._allTimeRecord = 0; //0：服务器不录1：服务器全程录音2：客户端不录3：客户端全程录音
|
|||
|
|
|
|||
|
|
this._ftpIp="";
|
|||
|
|
this._ftpPort=0;
|
|||
|
|
this._ftpUser="";
|
|||
|
|
this._ftpPassWord="";
|
|||
|
|
this._ftpDirectory="";
|
|||
|
|
this._localDirectory="";
|
|||
|
|
|
|||
|
|
this._sipDn=""; //默认为空，使用DN向SIP服务器注册
|
|||
|
|
this._sipIp="";
|
|||
|
|
this._sipServerPort = 5060;
|
|||
|
|
this._sipProtocol="udp";
|
|||
|
|
this._sipPassWord="111111";
|
|||
|
|
this._sipDomain="";
|
|||
|
|
this._sipAuthType=1; // 0-NO 1-DEGEST
|
|||
|
|
this._sipPassWdCryptType = 0; //0 sipdn不加密 1 Des加密
|
|||
|
|
|
|||
|
|
this._sipBackIp="";
|
|||
|
|
this._sipBackServerPort=5060;
|
|||
|
|
this._sipBackProtocol="udp";
|
|||
|
|
this._sipBackPassWord="111111";
|
|||
|
|
this._sipBackDomain="";
|
|||
|
|
this._sipBackAuthType=1; // 0-NO 1-DEGEST
|
|||
|
|
|
|||
|
|
this._selfPrompt; //1：控件自己提示：0：外部提示
|
|||
|
|
|
|||
|
|
this._monitorIp="";
|
|||
|
|
this._monitorPor =4502;
|
|||
|
|
this._monitorBackIp="";
|
|||
|
|
this._monitorBackPort=4502;
|
|||
|
|
this._msgFlag=""; //老版本，组号
|
|||
|
|
this._appType=0; //应用类型；Agent 0 Monitor 1 agent+minitor 2
|
|||
|
|
this._minotorVersion=""; //监控版本号：MinotorVersion
|
|||
|
|
this._taskID="";
|
|||
|
|
this._autoUpdateUrl="";
|
|||
|
|
this._barStyle="";
|
|||
|
|
this._barPath="";
|
|||
|
|
|
|||
|
|
this._weChatServerIp="";
|
|||
|
|
|
|||
|
|
this._configDialogFlag="";
|
|||
|
|
|
|||
|
|
this._isSipRegisted=false;
|
|||
|
|
this._minMediaPort = 20000;
|
|||
|
|
this._maxMediaPort = 40000;
|
|||
|
|
|
|||
|
|
this._recvAgc = 1;
|
|||
|
|
this._recvNs = 0;
|
|||
|
|
this._sendAgc = 1;
|
|||
|
|
this._sendEc = 1;
|
|||
|
|
this._sendNs = 0;
|
|||
|
|
this._updating = false;
|
|||
|
|
this._btnIDS = "0,1,2,3,4,5,6,7,8,9,10,11,12,13,15,16";
|
|||
|
|
this._btnMaskIDS = "";
|
|||
|
|
|
|||
|
|
//辅助变量
|
|||
|
|
this._localserver = "127.0.0.1";
|
|||
|
|
this._localPort = 4520;
|
|||
|
|
this._localGuardPort = 4510;
|
|||
|
|
this._ctrlStatus = barStatus_Null;
|
|||
|
|
//
|
|||
|
|
this._agentStatus = 0; //0：未登录 1：忙碌 2：空闲 3：通话中 4：后续态
|
|||
|
|
this._agentBusySubStatus = 0; //子状态
|
|||
|
|
this._agentBusySubStatus_old = 0; //子状态
|
|||
|
|
this._strBusySubStatus = ""; //子状态内容
|
|||
|
|
this._strExitCause = "";
|
|||
|
|
this._barExitCode = "0";
|
|||
|
|
|
|||
|
|
this._retrieveCall = 0;
|
|||
|
|
this._realMethodName = "";
|
|||
|
|
this._killMaccard = 0;
|
|||
|
|
|
|||
|
|
this._arrUserBtn = this._btnIDS.split(",");
|
|||
|
|
|
|||
|
|
this.InitSerialBtn = function(btnIDS,hiddenIDS){
|
|||
|
|
this._btnIDS = btnIDS;
|
|||
|
|
this._btnMaskIDS = hiddenIDS;
|
|||
|
|
this._arrUserBtn = this._btnIDS.split(",");
|
|||
|
|
}
|
|||
|
|
this.getInitialParam = function(){
|
|||
|
|
var arr = new Array(38);
|
|||
|
|
// 1-2 phoneType|appType 2
|
|||
|
|
arr[0] = this._phoneType;
|
|||
|
|
arr[1] = this._appType;
|
|||
|
|
//3.ctiip|ctiport|ctibkip|ctibkport|ctiagentID|ctivccID|ctipassword 7
|
|||
|
|
arr[2] = this._mainIP;
|
|||
|
|
arr[3] = this._mainPortID;
|
|||
|
|
arr[4] = this._backIP;
|
|||
|
|
arr[5] = this._mainPortID;
|
|||
|
|
arr[6] = this._agentID;
|
|||
|
|
arr[7] = this._vccId;
|
|||
|
|
arr[8] = this._passWord;
|
|||
|
|
//10.monitorip|monitorport|monitorbkip|monitorbkport 4
|
|||
|
|
arr[9] = this._monitorIp;
|
|||
|
|
arr[10] = this._monitorPor;
|
|||
|
|
arr[11] = this._monitorBackIp;
|
|||
|
|
arr[12] = this._monitorBackPort;
|
|||
|
|
//14.sipip|sipport|sipprotocol|sipdn|sipdomain|sippassword|sipauthtype 7
|
|||
|
|
arr[13] = this._sipIp;
|
|||
|
|
arr[14] = this._sipServerPort;
|
|||
|
|
arr[15] = this._sipProtocol;
|
|||
|
|
arr[16] = this._dn;
|
|||
|
|
arr[17] = this._sipDomain;
|
|||
|
|
arr[18] = this._sipPassWord;
|
|||
|
|
arr[19] = this._sipAuthType;
|
|||
|
|
//21.sipbackip|sipbackport|sipbackprotocol|sipbackdomain|sipbackpassword|sipbackauthtype 6
|
|||
|
|
arr[20] = this._sipBackIp;
|
|||
|
|
arr[21] = this._sipBackServerPort;
|
|||
|
|
arr[22] = this._sipBackProtocol;
|
|||
|
|
arr[23] = this._sipBackDomain;
|
|||
|
|
arr[24] = this._sipBackPassWord;
|
|||
|
|
arr[25] = this._sipBackAuthType;
|
|||
|
|
//27.btnIDS|SendHandle|RecvHandle|TaskID 4
|
|||
|
|
arr[26] = this._btnIDS;
|
|||
|
|
arr[27] = 0;
|
|||
|
|
arr[28] = 0;
|
|||
|
|
arr[29] = this._taskID;
|
|||
|
|
//31.ftpip|ftpport|ftpuser|ftppwd|ftpDir|sipDn|wecharServer|sippasswdcrypttype|passwdcrypttype 7+2
|
|||
|
|
arr[30] = this._ftpIp;
|
|||
|
|
arr[31] = this._ftpPort;
|
|||
|
|
arr[32] = this._ftpUser;
|
|||
|
|
arr[33] = this._ftpPassWord;
|
|||
|
|
arr[34] = this._ftpDirectory;
|
|||
|
|
arr[35] = this._sipDn;
|
|||
|
|
arr[36] = this._weChatServerIp;
|
|||
|
|
arr[37] = this._sipPassWdCryptType;
|
|||
|
|
arr[38] = this._passWdCryptType;
|
|||
|
|
return arr.join("|");
|
|||
|
|
}
|
|||
|
|
this.getIntCookieValue = function(strName,defaultValue){
|
|||
|
|
var strValue = getCookie(strName);
|
|||
|
|
if(strValue == "")
|
|||
|
|
return defaultValue;
|
|||
|
|
return parseInt(strValue);
|
|||
|
|
}
|
|||
|
|
this.loadFromLocal = function(){
|
|||
|
|
this._autoAnswer = this.getIntCookieValue("AutoAnswer",0);
|
|||
|
|
this._idleStatus = this.getIntCookieValue("AutoIdle",0);
|
|||
|
|
this._callIn = this.getIntCookieValue("CallIn",0);
|
|||
|
|
this._warn = this.getIntCookieValue("Warn",0);
|
|||
|
|
this._sipAlert = this.getIntCookieValue("SipAlert",1);
|
|||
|
|
this._registInterVal = this.getIntCookieValue("RegistInterval",1800);
|
|||
|
|
this._vedioWnd = this.getIntCookieValue("VedioWnd",0);
|
|||
|
|
this._bandWidth = this.getIntCookieValue("BandWidth",192);
|
|||
|
|
this._frameRate = this.getIntCookieValue("FrameRate",30);
|
|||
|
|
this._vedioFormat = this.getIntCookieValue("VedioFormat",2);
|
|||
|
|
this._capType = this.getIntCookieValue("CapType",0);
|
|||
|
|
this._defaultIP = getCookie("DefaultIP");
|
|||
|
|
this._minMediaPort = this.getIntCookieValue("MinMediaPort",20000);
|
|||
|
|
this._maxMediaPort = this.getIntCookieValue("MaxMediaPort",40000);
|
|||
|
|
this._ecDelaySize = this.getIntCookieValue("EchoCancelDelay",0);
|
|||
|
|
this._fAudioGain = this.getIntCookieValue("AudioGain",1);
|
|||
|
|
this._popAlert = this.getIntCookieValue("PopAlert",0);
|
|||
|
|
this._setBusySupport0 = this.getIntCookieValue("SetBusySupport0",0);
|
|||
|
|
|
|||
|
|
this._recvAgc = this.getIntCookieValue("RecvAgc",1);
|
|||
|
|
this._recvNs = this.getIntCookieValue("RecvNs",0);
|
|||
|
|
this._sendAgc = this.getIntCookieValue("SendAgc",1);
|
|||
|
|
this._sendEc = this.getIntCookieValue("SendEc",1);
|
|||
|
|
this._sendNs = this.getIntCookieValue("SendNs",0);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
this.saveToLocal = function(){
|
|||
|
|
setCookie("AutoAnswer",this._autoAnswer,365);
|
|||
|
|
setCookie("AutoIdle",this._idleStatus,365);
|
|||
|
|
setCookie("CallIn",this._callIn,365);
|
|||
|
|
setCookie("Warn",this._warn,365);
|
|||
|
|
setCookie("SipAlert",this._sipAlert,365);
|
|||
|
|
setCookie("RegistInterval",this._registInterVal,365);
|
|||
|
|
setCookie("VedioWnd",this._vedioWnd,365);
|
|||
|
|
setCookie("BandWidth",this._bandWidth,365);
|
|||
|
|
setCookie("FrameRate",this._frameRate,365);
|
|||
|
|
setCookie("VedioFormat",this._vedioFormat,365);
|
|||
|
|
setCookie("CapType",this._capType,365);
|
|||
|
|
setCookie("DefaultIP",this._defaultIP,365);
|
|||
|
|
setCookie("MinMediaPort",this._minMediaPort,365);
|
|||
|
|
setCookie("MaxMediaPort",this._maxMediaPort,365);
|
|||
|
|
setCookie("EchoCancelDelay",this._ecDelaySize,365);
|
|||
|
|
setCookie("AudioGain",this._fAudioGain,365);
|
|||
|
|
setCookie("PopAlert",this._popAlert,365);
|
|||
|
|
setCookie("SetBusySupport0",this._setBusySupport0,365);
|
|||
|
|
|
|||
|
|
setCookie("RecvAgc",this._recvAgc,365);
|
|||
|
|
setCookie("RecvNs",this._recvNs,365);
|
|||
|
|
setCookie("SendAgc",this._sendAgc,365);
|
|||
|
|
setCookie("SendEc",this._sendEc,365);
|
|||
|
|
setCookie("SendNs",this._sendNs,365);
|
|||
|
|
}
|
|||
|
|
this.getConfigParam = function(){
|
|||
|
|
var arr = new Array(21);
|
|||
|
|
//AutoAnswer|IdleStatus|bCallIn|bWarn|bSipAlert 5
|
|||
|
|
arr[0] = this._autoAnswer;
|
|||
|
|
arr[1] = this._idleStatus;
|
|||
|
|
arr[2] = this._callIn;
|
|||
|
|
arr[3] = this._warn;
|
|||
|
|
arr[4] = this._sipAlert;
|
|||
|
|
//nRegistInterVal|bVedioWnd|bandWidth|frameRate|vedioFormat 5
|
|||
|
|
arr[5] = this._registInterVal;
|
|||
|
|
arr[6] = this._vedioWnd;
|
|||
|
|
arr[7] = this._bandWidth;
|
|||
|
|
arr[8] = this._frameRate;
|
|||
|
|
arr[9] = this._vedioFormat;
|
|||
|
|
//capType|m_strDefaultIP|minMediaPort|maxMediaPort|ecDelaySize|fAudioGain 6
|
|||
|
|
arr[10] = this._capType;
|
|||
|
|
arr[11] = this._defaultIP;
|
|||
|
|
arr[12] = this._minMediaPort;
|
|||
|
|
arr[13] = this._maxMediaPort;
|
|||
|
|
arr[14] = this._ecDelaySize;
|
|||
|
|
arr[15] = this._fAudioGain;
|
|||
|
|
//recvAgc|recvNs|sendAgc|sendEc|sendNs 5
|
|||
|
|
arr[16] = this._recvAgc;
|
|||
|
|
arr[17] = this._recvNs;
|
|||
|
|
arr[18] = this._sendAgc;
|
|||
|
|
arr[19] = this._sendEc;
|
|||
|
|
arr[20] = this._sendNs;
|
|||
|
|
return arr.join("|");
|
|||
|
|
}
|
|||
|
|
this.getConfiguration = function(){
|
|||
|
|
var arr = new Array(12);
|
|||
|
|
//AutoAnswer|IdleStatus|bCallIn|bWarn|bSipAlert 5
|
|||
|
|
arr[0] = this._autoAnswer;
|
|||
|
|
arr[1] = this._idleStatus;
|
|||
|
|
arr[2] = this._callIn;
|
|||
|
|
arr[3] = this._warn;
|
|||
|
|
arr[4] = this._sipAlert;
|
|||
|
|
//nRegistInterVal|bVedioWnd|bandWidth|frameRate|vedioFormat 5
|
|||
|
|
arr[5] = this._registInterVal;
|
|||
|
|
arr[6] = this._vedioWnd;
|
|||
|
|
arr[7] = this._bandWidth;
|
|||
|
|
arr[8] = this._frameRate;
|
|||
|
|
arr[9] = this._vedioFormat;
|
|||
|
|
//capType|m_strDefaultIP 2
|
|||
|
|
arr[10] = this._capType;
|
|||
|
|
arr[11] = this._defaultIP;
|
|||
|
|
return arr.join("|");
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
//--------------------------------------------------------------------------------------------------
|
|||
|
|
// 自动更新
|
|||
|
|
//--------------------------------------------------------------------------------------------------
|
|||
|
|
|
|||
|
|
var cmd_GuardType_Null = -1;
|
|||
|
|
var cmd_GuardType_GetLocalPort = 0;
|
|||
|
|
var cmd_GuardType_UpdateSetup = 1;
|
|||
|
|
|
|||
|
|
function JGuardCtrl(oParent){
|
|||
|
|
this.oGuradWS = null; //websocket
|
|||
|
|
this._ctrlStatus = barStatus_Null;
|
|||
|
|
this._connectCount = 0;
|
|||
|
|
this._oParent = oParent;
|
|||
|
|
this._cmdType = cmd_GuardType_Null;
|
|||
|
|
this._cmdParam1 = "";
|
|||
|
|
this._cmdParam2 = "";
|
|||
|
|
this._Create = function(){
|
|||
|
|
this.oGuradWS = new JAPSPWebSocket("CINGuard");
|
|||
|
|
this.oGuradWS.SetMsgCallBack(this.apspCallbackGurad);
|
|||
|
|
this.oGuradWS.oParent = this;
|
|||
|
|
}
|
|||
|
|
this.exeGuardCmd = function(cmdType,cmdParam1,cmdParam2){
|
|||
|
|
this._cmdType = cmdType;
|
|||
|
|
this._cmdParam1 = cmdParam1;
|
|||
|
|
this._cmdParam2 = cmdParam2;
|
|||
|
|
if(this._ctrlStatus == barStatus_Null)
|
|||
|
|
{
|
|||
|
|
this._ctrlStatus = barStatus_GuardConnecting;
|
|||
|
|
this.connectToService(this._oParent.oAgentInfo._localserver,this._oParent.oAgentInfo._localGuardPort);
|
|||
|
|
}
|
|||
|
|
else if(this._ctrlStatus == barStatus_GuardConnected)
|
|||
|
|
{//没有获得Maccard的IP;
|
|||
|
|
if(this._cmdType == cmd_GuardType_GetLocalPort)
|
|||
|
|
{
|
|||
|
|
this._InvokeMethod(APSP_GetLocalPort_CONF,this._cmdParam1);
|
|||
|
|
}
|
|||
|
|
else if(this._cmdType == cmd_GuardType_UpdateSetup)
|
|||
|
|
{
|
|||
|
|
this._InvokeMethod(APSP_UpdateSetup_CONF,GetApspParam(this._cmdParam1,this._cmdParam2));
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
return 0;
|
|||
|
|
}
|
|||
|
|
this.connectToService = function (server,localport) {
|
|||
|
|
this.oGuradWS.WSConnect(server,localport);
|
|||
|
|
if(this._ctrlStatus == barStatus_GuardConnecting)
|
|||
|
|
{
|
|||
|
|
this._oParent._invokeEvent(eventOnWebsocketSocket,websocket_guard_connecting+"|正在连接电话条卫士【"+server+":"+localport+"】...第【"+this._connectCount+"】次");
|
|||
|
|
}
|
|||
|
|
this._connectCount = this._connectCount + 1;
|
|||
|
|
}
|
|||
|
|
this._InvokeMethod = function _InvokeMethod(cmdIndex,param){
|
|||
|
|
var cmdName = this.oGuradWS.GetCmdName(cmdIndex);
|
|||
|
|
if( cmdName == "")
|
|||
|
|
return -1;
|
|||
|
|
DisplayLog(VccBar_Log_Info,"JGuardCtrl:_InvokeMethod(cmdName="+cmdName+",param="+param+")");
|
|||
|
|
this.oGuradWS.WSSendMsg(buildApspMsg(cmdName,param));
|
|||
|
|
}
|
|||
|
|
//////////////////////////////////////////////////////////////////////////
|
|||
|
|
// 事件
|
|||
|
|
/////////////////////////////////////////////////////////////////////////
|
|||
|
|
this.OnGuardWebSocketEvent = function OnGuardWebSocketEvent(cmdIndex,param){
|
|||
|
|
if(cmdIndex == APSP_WebSocket_Event)
|
|||
|
|
{
|
|||
|
|
//WebSocket 事件处理
|
|||
|
|
var code = parseInt(param);
|
|||
|
|
if( code == websocket_connected)
|
|||
|
|
{
|
|||
|
|
this._ctrlStatus = barStatus_GuardConnected;
|
|||
|
|
this._oParent._invokeEvent(eventOnWebsocketSocket,websocket_guard_connected+"|");
|
|||
|
|
if(this._cmdType == cmd_GuardType_GetLocalPort)
|
|||
|
|
{
|
|||
|
|
this._InvokeMethod(APSP_GetLocalPort_CONF,this._cmdParam1);
|
|||
|
|
}
|
|||
|
|
else if(this._cmdType == cmd_GuardType_UpdateSetup)
|
|||
|
|
{
|
|||
|
|
this._InvokeMethod(APSP_UpdateSetup_CONF,GetApspParam(this._cmdParam1,this._cmdParam2));
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
else if( code == websocket_remoteserver_disconnected)
|
|||
|
|
{
|
|||
|
|
if(this._ctrlStatus == barStatus_GuardConnecting)
|
|||
|
|
{//连接没有连上
|
|||
|
|
if(this._connectCount < PORT_COUNT)
|
|||
|
|
{ //连接guard
|
|||
|
|
this._oParent.oAgentInfo._localGuardPort = this._oParent.oAgentInfo._localGuardPort+10;
|
|||
|
|
this.connectToService(this._oParent.oAgentInfo._localserver,this._oParent.oAgentInfo._localGuardPort);
|
|||
|
|
}
|
|||
|
|
else
|
|||
|
|
{
|
|||
|
|
this._oParent.ResetThisCtrl();
|
|||
|
|
this._oParent._invokeEvent(eventOnWebsocketSocket,websocket_guard_remoteserver_disconnected+"|");
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
else if(code == websocket_closed)
|
|||
|
|
{
|
|||
|
|
if(this._ctrlStatus != barStatus_GuardConnecting)
|
|||
|
|
this._ctrlStatus = barStatus_Null;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
this.OnGuardWebSocketActionEvent = function OnGuardWebSocketActionEvent(cmdIndex,param){
|
|||
|
|
if(cmdIndex == APSP_GetLocalPort_CONF)
|
|||
|
|
{
|
|||
|
|
if(this._ctrlStatus == barStatus_GuardConnected)
|
|||
|
|
{
|
|||
|
|
this.oGuradWS.WSDisconnect();
|
|||
|
|
this._oParent.oAgentInfo._localPort = parseInt(param);
|
|||
|
|
if(this._oParent.oAgentInfo._localPort == -1)
|
|||
|
|
{
|
|||
|
|
if(getLocalLanguage() == lg_zhcn)
|
|||
|
|
alert("MacCard.exe不存在");
|
|||
|
|
else
|
|||
|
|
alert("MacCard.exe not exist");
|
|||
|
|
}
|
|||
|
|
else if(this._oParent.oAgentInfo._localPort == -2)
|
|||
|
|
{
|
|||
|
|
if(getLocalLanguage() == lg_zhcn)
|
|||
|
|
alert("电话条安装包安装不正确");
|
|||
|
|
else
|
|||
|
|
alert("CINVccBar package setup failure");
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
else if(cmdIndex == APSP_UpdateSetup_CONF)
|
|||
|
|
{
|
|||
|
|
if(param == "-1"){
|
|||
|
|
if(getLocalLanguage() == lg_zhcn)
|
|||
|
|
alert("自动更新程序不存在!");
|
|||
|
|
else
|
|||
|
|
alert("Ccupdate not exist!");
|
|||
|
|
}
|
|||
|
|
else if(param == "-2"){
|
|||
|
|
if(getLocalLanguage() == lg_zhcn)
|
|||
|
|
alert("电话条安装包安装不正确!");
|
|||
|
|
else
|
|||
|
|
alert("CINVccBar package setup failure!");
|
|||
|
|
}
|
|||
|
|
else if(param == "-3"){
|
|||
|
|
if(getLocalLanguage() == lg_zhcn)
|
|||
|
|
alert("更新参数不正确!");
|
|||
|
|
else
|
|||
|
|
alert("Bad ccupdate parameter!");
|
|||
|
|
}
|
|||
|
|
else if(param == "1")
|
|||
|
|
{
|
|||
|
|
var rt;
|
|||
|
|
if(getLocalLanguage() == lg_zhcn)
|
|||
|
|
rt = confirm("检测到服务器上有新的版本,确认你是否要更新?");
|
|||
|
|
else
|
|||
|
|
rt = confirm("There are a new version,would you like to update?");
|
|||
|
|
if(rt == true)
|
|||
|
|
{
|
|||
|
|
this._cmdParam2 = "update";
|
|||
|
|
this._InvokeMethod(APSP_UpdateSetup_CONF,GetApspParam(this._cmdParam1,this._cmdParam2));
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
else if(param == "0"){
|
|||
|
|
if(getLocalLanguage() == lg_zhcn)
|
|||
|
|
alert("没有新的版本需要更新!");
|
|||
|
|
else
|
|||
|
|
alert("There are no new version!");
|
|||
|
|
}
|
|||
|
|
this.oGuradWS.WSDisconnect();
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
this._ctrlStatus == barStatus_GuardDisconnecting;
|
|||
|
|
this._cmdType = cmd_GuardType_Null;
|
|||
|
|
this._cmdParam1 = "";
|
|||
|
|
this._cmdParam2 = "";
|
|||
|
|
this._connectCount = 0;
|
|||
|
|
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
this.apspCallbackGurad = function apspCallbackGurad(cmdType,cmdIndex,param){
|
|||
|
|
if(cmdType == APSP_Type_Prompt){
|
|||
|
|
this.oParent.OnGuardWebSocketEvent(cmdIndex,param);
|
|||
|
|
}
|
|||
|
|
else if(cmdType == APSP_Type_Action) {
|
|||
|
|
this.oParent.OnGuardWebSocketActionEvent(cmdIndex,param);
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
this._Create();
|
|||
|
|
return this;
|
|||
|
|
}
|