490 lines
22 KiB
HTML
490 lines
22 KiB
HTML
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<html login="false">
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<head>
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<title>回访界面</title>
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<style>
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.aos-labelfield-label2>.aos-labelfield-label{
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text-align: left;
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width:300px;
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white-space: normal;
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}
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.aos-labelfield-label3>.aos-labelfield-label{
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text-align: left;
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}
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</style>
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</head>
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<body >
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<div widget="toolbar" >
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<!-- <a widget="button" iconCls="icon-test" onclick="">客户档案</a>
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<a widget="button" iconCls="icon-admin" onclick="">服务记录</a>
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<a widget="button" iconCls="icon-log" onclick="">回访记录</a>
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<a widget="button" iconCls="icon-log" onclick="">缴费信息</a>margin-right: 20px;margin-bottom: 5px-->
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<div id="call_div" style="display: inline-block"> 线路:<input name="phone_type" style="width: 50px;display: inline-block" widget="combox" allowInput="false" url="revisit/getPhoneLine" textField="text" valueField="text" showNullItem="false"/>
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<a widget="button" iconCls="icon-setup" id="callbtn" onclick="call">呼叫</a>
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<a widget="button" iconCls="icon-disable" onclick="endcall">挂断</a></div>
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<!--<a widget="button" iconCls="icon-mail" onclick="message">短信</a>-->
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<a widget="button" iconCls="icon-save" id="savebtn" onclick="save" linkToState="editold,editnew">保存</a>
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<a widget="button" iconCls="icon-log" onclick="hfLog()">回访记录</a>
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</div>
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<div id="left_div">
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<input widget="edit" name="cust_naem" label="客户名称" readonly="true" style="width:502px;margin-top:5px"/>
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<br/>
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<input widget="edit" name="cust_tax_code" label="客户税号" readonly="true" style="width:502px;margin-top:5px"/>
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<br/>
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<input widget="edit" name="org_name" label="销售部门" readonly="true" style="width:502px;margin-top:5px"/>
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<br/>
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<input widget="edit" name="hf_phone" label="回访电话" readonly="true" style="margin-top:5px"/>
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<br/>
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<div style="vertical-align: middle;">
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<input widget="edit" name="hf_name" label="联系人" readonly="true" style="margin-top:5px;display: inline-block;"/>
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<div id="div_dl" style="display: inline-block"> 代理会计:<input name="dailikuaiji" style="width:180px;display: inline-block;" widget="combox" allowInput="false" showNullItem="false" onitemclick="dailichange();"/></div>
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</div>
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<div style="display: none;">
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<div name="kh_is_success" label="回访结果" widget="radiobuttonlist"
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repeatitems="2" repeatlayout="table" textfield="text" valuefield="id"
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data="[{id:'1',text:'成功'},{id:'0',text:'不成功'}]" readonly="true" value="1" style="margin-top:5px" ></div>
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</div>
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<input name="spids" widget="hidden"/>
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<input name="noneed_spids" widget="hidden"/>
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<div id="typeList" style="width: 480px;height: 380px;margin-left: 10px;margin-top:5px;margin-bottom:10px;overflow: auto">
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</div>
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</div>
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<div id="right_top" style="margin-left:510px;">
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<div widget="toolbar" >
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<a widget="button" iconcls="icon-add" onclick="addRow()">新增</a>
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<a widget="button" iconcls="icon-delete" onclick="removeRow()">删除</a>
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<a widget="button" iconCls="icon-save" onclick="saveContact()">保存</a>
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</div>
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<div widget="datagrid" name="grid" style="width: 465px; height:200px;" url="revisit/getContact" allowcelledit="true" allowcellselect="true" allowalternating="true" editnextonenterkey="true" editnextrowcell="true" >
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<div type="checkcolumn" width="35" header="选择" allowNull="true"></div>
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<div type="indexcolumn" width="35" header="序号"></div>
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<div field="contact" width="50" header="联系人"><input editor="edit"/></div>
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<div field="mobile" width="80" header="联系电话"><input editor="edit"/></div>
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<div field="source" width="80" header="来源"></div>
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<div field="mobile_mark" width="80" header="电话类型">
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<input editor="combox" name="mobile_mark" url="rushtaskcenter/getMobileMarkList"
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textField="text" valueField="memo" allowInput="false" showNullItem="true" /></div>
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</div>
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</div>
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<label style="margin-left: 510px;margin-top:10px;white-space:nowrap;">意见与建议:</label><br/>
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<input widget="textarea" name="suggestion" style="margin-left:510px;margin-top:2px;width: 465px;height:50px;"/>
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<br/>
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<label style="margin-left: 510px;margin-top:10px;white-space:nowrap;">满意度:</label><br/>
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<div name="satisfy1" class="aos-labelfield-label2 satisfy" label="1.热线是否满意" widget="radiobuttonlist"
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repeatitems="2" repeatlayout="table" textfield="text" valuefield="id"
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data="[{id:'1',text:'是'},{id:'0',text:'否'}]" value="1" style="margin-left: 510px;width: 465px"></div>
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<div name="satisfy2" class="aos-labelfield-label2 satisfy" label="2.培训是否满意" widget="radiobuttonlist"
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repeatitems="2" repeatlayout="table" textfield="text" valuefield="id"
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data="[{id:'1',text:'是'},{id:'0',text:'否'}]" value="1" style="margin-left: 510px;width: 465px"></div>
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<div name="satisfy3" class="aos-labelfield-label2 satisfy" label="3.上门服务是否满意" widget="radiobuttonlist"
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repeatitems="2" repeatlayout="table" textfield="text" valuefield="id"
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data="[{id:'1',text:'是'},{id:'0',text:'否'}]" value="1" style="margin-left: 510px;width: 465px;"></div>
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<div style="display: inline-block;margin-left: 510px;">
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<span class="aos-button-icon aos-iconfont icon-clear" title="取消选中反馈类型" style="display: inline-block;cursor: pointer;position: relative;vertical-align: top;margin-top:7px;" onclick="calcelFeedback()"></span>
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<div name="feedback" class="aos-labelfield-label3" label="反馈筛选类型" widget="radiobuttonlist" style="margin-top:5px;white-space:nowrap;display: inline-block;"
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repeatitems="3" repeatlayout="table" textfield="reflect_name" valuefield="reflect_id" url="revisit/reflect/getReflect" onValueChanged="refreshQuestion()">
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</div>
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</div>
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<input name="video_path" widget="hidden"/>
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<input name="dlremark" widget="hidden"/>
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</body>
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<script type="text/javascript">
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var grid = aos.get('grid');
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var isSaving = false;
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var custname = '';
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var begindate = '';
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var enddate = '';
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var showdaili = '';
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var dlcustname='';
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var dlphone='';
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var contactParams;
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function init(params){
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aos.get("phone_type").select(0);
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contactParams=params;
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custname = params['cust_name'];
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begindate = params['searchbegindate'];
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enddate = params['searchenddate'];
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showdaili = params['showdaili'];
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aos.post({
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url:"revisit/question/getCustInfo",
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data:params,
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success:function (rtnData) {
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aos.get("cust_naem").setValue(rtnData[0]["cust_naem"]);
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aos.get("cust_tax_code").setValue(rtnData[0]["cust_tax_code"]);
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aos.get("org_name").setValue(rtnData[0]["org_name"]);
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aos.get("hf_phone").setValue(rtnData[0]["hf_phone"]);
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aos.get("hf_name").setValue(rtnData[0]["hf_name"]);
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if(rtnData!=null&&rtnData.length>0){
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var spidsVar = "";
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for(var i=0;i<rtnData.length;i++){
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if(i==rtnData.length-1){
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spidsVar = spidsVar+rtnData[i]["id"];
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}else{
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spidsVar = spidsVar+rtnData[i]["id"]+";";
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}
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$("#typeList").append(" <div id=\"sp"+rtnData[i]["id"]+"\" style=\"padding: 5px 0px 5px 10px;display:inline-block;\"></div>");
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if(rtnData[i]["type"]=='1'){
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$("#sp"+rtnData[i]["id"]).append("<label style=\"display:inline-block;width: 387px\">"+(i+1)+"、"+rtnData[i]["spfl"]+":"+rtnData[i]["spmc"]+"("+rtnData[i]["xsrq"]+","+rtnData[i]["dkjg"]+","+rtnData[i]["fkje"]+","+rtnData[i]["ykqx"]+","+rtnData[i]["ywy"]+","+rtnData[i]["lilv"]
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+","+rtnData[i]["sdsj"]+","+rtnData[i]["ssqy"]+","+rtnData[i]["sxzt"]+","+rtnData[i]["sxed"]+","+rtnData[i]["sfyx"]+")"+"</label>");
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}else if(rtnData[i]["type"]=='2'){
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if(rtnData[i]["remark"]==null||rtnData[i]["remark"]==""){
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$("#sp"+rtnData[i]["id"]).append("<label style=\"display:inline-block;width: 387px\">"+(i+1)+"、"+rtnData[i]["spfl"]+":"+rtnData[i]["spmc"]+"("+rtnData[i]["remark_date"]+",无"+")"+"</label>");
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}else{
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$("#sp"+rtnData[i]["id"]).append("<label style=\"display:inline-block;width: 387px\">"+(i+1)+"、"+rtnData[i]["spfl"]+":"+rtnData[i]["spmc"]+"("+rtnData[i]["remark_date"]+","+rtnData[i]["remark"]+")"+"</label>");
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}
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}else{
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$("#sp"+rtnData[i]["id"]).append("<label style=\"display:inline-block;width: 387px\">"+(i+1)+"、"+rtnData[i]["spfl"]+":"+rtnData[i]["spmc"]+"("+rtnData[i]["xsrq"]+","+rtnData[i]["ywy"]+",¥"+rtnData[i]["price"]+")"+"</label>");
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}
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$("#sp"+rtnData[i]["id"]).append("<div class=\"noneed\" name=\"noneed_"+rtnData[i]["id"]+"\" widget=\"checkbox\" style=\"display:inline-block;text-align:right;vertical-align: center;\" text=\"不需回访\" checked=\"false\"></div>");
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var quesList = rtnData[i]["question_list"];
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if(quesList!=null&&quesList.length>0){
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var questionIds = "";
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for(var j=0;j<quesList.length;j++){
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var ques = quesList[j];
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if(j==quesList.length-1){
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questionIds = questionIds+rtnData[i]["id"]+"_"+ques["question_id"];
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}else{
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questionIds = questionIds+rtnData[i]["id"]+"_"+ques["question_id"]+";";
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}
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var html="<div name=\"question"+rtnData[i]["id"]+"_"+ques["question_id"]+"\" class=\"aos-labelfield-label2 question cques"+rtnData[i]["id"]+"\" label=\""+ques["question_name"]+"\" widget=\"radiobuttonlist\"" +
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"repeatitems=\"2\" repeatlayout=\"table\" textfield=\"text\" valuefield=\"id\"" +
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"data=\"[{id:'1',text:'是'},{id:'0',text:'否'}]\" value=\"1\" style=\"width: 450px\" onValueChanged=\"refreshResult('"+rtnData[i]["id"]+"')\"></div>";
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aos.append("sp"+rtnData[i]["id"],html);
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}
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var html2 = "<input name=\"question"+rtnData[i]["id"]+"\" widget=\"hidden\" value=\""+questionIds+"\"/><div name=\"sp_is_success"+rtnData[i]["id"]+"\" class=\"aos-labelfield-label2 spResult\" label=\"回访结果\" widget=\"radiobuttonlist\"\n" +
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" repeatitems=\"2\" repeatlayout=\"table\" textfield=\"text\" valuefield=\"id\"\n" +
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" data=\"[{id:'1',text:'成功'},{id:'0',text:'不成功'}]\" value=\"1\" readonly=\"true\" onValueChanged=\"refreshResult2()\" ></div>\n";
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aos.append("sp"+rtnData[i]["id"],html2);
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}
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aos.parse("sp"+rtnData[i]["id"]);
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}
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aos.get("spids").setValue(spidsVar);
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}
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grid.load(params);
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resetHeight();
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if(showdaili=='1'){
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$("#div_dl").show();
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$("#call_div").show();
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dlcustname = params["cust_name"];
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dlphone=aos.get("hf_phone").getValue();
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if(dlphone!=null&&dlphone!=""&&dlphone!="1"&&dlphone!="'"){
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aos.get("dailikuaiji").load("revisit/getDlCust?dlphone="+dlphone+"&cust_name="+params["cust_name"]
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+"&searchbegindate="+params["searchbegindate"]+"&searchenddate="+params["searchenddate"]);
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}
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}else{
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$("#div_dl").hide();
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$("#call_div").hide();
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dlcustname = params['dlcustname'];
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dlphone = params['dlphone'];
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aos.get("dlremark").setValue('代理会计('+dlphone+';'+dlcustname+')');
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}
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},
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fail:function (e) {
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alert("发生错误!"+e);
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resetHeight();
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}
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});
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}
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function dailichange() {
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var daili=aos.get("dailikuaiji").getValue();
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var params ={};
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params['cust_name'] = daili;
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params['searchbegindate'] = begindate;
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params['searchenddate'] = enddate;
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params['dlphone'] = dlphone;
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params['dlcustname']=dlcustname;
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aos.showWindow('canvas/revisit/operation', params, '960px', '550px', daili, function(rtnValue){
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var dlphone=aos.get("hf_phone").getValue();
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aos.get("dailikuaiji").load("revisit/getDlCust?dlphone="+dlphone+"&cust_name="+custname
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+"&searchbegindate="+begindate+"&searchenddate="+enddate);
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});
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}
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function resetHeight(){
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var height=$("#left_div").height();
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// alert(height);
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$("#right_top").css("marginTop",-height-3);
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}
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function refreshResult2(){
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var arr=document.getElementsByClassName("spResult");
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for(var i=0;i<arr.length;i++){
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var va = aos.get(arr[i]).getValue();
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if(va=='0'){
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aos.get("kh_is_success").setValue("0");
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return false;
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}
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if(i==arr.length-1&&va=='1'){
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aos.get("kh_is_success").setValue("1");
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}
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}
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}
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function refreshResult(id){
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var arr=document.getElementsByClassName("cques"+id);
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for(var i=0;i<arr.length;i++){
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var va = aos.get(arr[i]).getValue();
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if(va=='0'){
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aos.get("sp_is_success"+id).setValue("0");
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refreshResult2();
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return false;
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}
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if(i==arr.length-1&&va=='1'){
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aos.get("sp_is_success"+id).setValue("1");
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}
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}
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refreshResult2();
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}
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function refreshQuestion(){
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var arr=document.getElementsByClassName("question");
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for(var i=0;i<arr.length;i++){
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aos.get(arr[i]).setValue("0");
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}
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var arr2=document.getElementsByClassName("spResult");
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for(var j=0;j<arr2.length;j++){
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aos.get(arr2[j]).setValue("0");
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}
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aos.get("kh_is_success").setValue("0");
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}
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function save(){
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// alert(aos.get("phone_type").getValue());
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aos.confirm("请检查信息,是否确认保存?",null,function(action) {
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if(action == 'cancel')
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{return;}else if(action=='ok'){
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var noneedArr = document.getElementsByClassName("noneed");
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var ids="";
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for(var i=0;i<noneedArr.length;i++){
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if(aos.get(noneedArr[i]).getChecked()){
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var name=aos.get(noneedArr[i]).getName();
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name = name.replace("noneed_","");
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if(ids==""){
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ids = ids+name;
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}else{
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ids = ids+";"+name;
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}
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}
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}
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//alert(ids);
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aos.get("noneed_spids").setValue(ids);
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// alert(ids+"=="+aos.get("spids").value);
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if(isSaving){
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aos.tip("正在保存中...");
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return;
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}else{
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isSaving=true;
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var path = parent.document.getElementById('recordFileName').value;
|
|||
|
// if(path!=null&&path!=''&&parent.document.getElementById('isrecdend').value=='0'){
|
|||
|
if(path!=null&&path!=''){
|
|||
|
path = path+',"callId":"'+parent.document.getElementById("callId").value+'"} ]';
|
|||
|
// parent.document.getElementById('isrecdend').value=='1';
|
|||
|
}
|
|||
|
// alert(path);
|
|||
|
aos.get("video_path").setValue(path);
|
|||
|
var data = aos.getForm().getData();
|
|||
|
var grid = aos.get("grid")
|
|||
|
data['grid']=grid.getData();
|
|||
|
aos.post({
|
|||
|
url:"revisit/saveRevisit",
|
|||
|
data:data,
|
|||
|
success:function (rtnData) {
|
|||
|
isSaving=false;
|
|||
|
if(rtnData.isOk == 1){
|
|||
|
window.alert(rtnData.msg);
|
|||
|
if(showdaili=="1"){
|
|||
|
aos.get("video_path").setValue("");
|
|||
|
parent.document.getElementById("recordFileName").value="";
|
|||
|
}
|
|||
|
CloseWindow();
|
|||
|
}
|
|||
|
else{
|
|||
|
window.alert(rtnData.msg);
|
|||
|
}
|
|||
|
},
|
|||
|
error:function () {
|
|||
|
isSaving=false;
|
|||
|
}
|
|||
|
});
|
|||
|
}
|
|||
|
}
|
|||
|
|
|||
|
});
|
|||
|
|
|||
|
}
|
|||
|
|
|||
|
function call(){
|
|||
|
var isInit = parent.document.getElementById("hwIsInit").value;
|
|||
|
if(isInit!=1){
|
|||
|
aos.alert('华为控件未初始化成功!');
|
|||
|
}else{
|
|||
|
|
|||
|
var data = grid.getSelected();
|
|||
|
if (!data) {
|
|||
|
aos.alert('请选择一条联系人!');
|
|||
|
return;
|
|||
|
}else{
|
|||
|
if(isPhone(data.mobile,1)){
|
|||
|
var phoneType = aos.get("phone_type").getValue();
|
|||
|
var phoneNo = parent.document.getElementById("hwPhoneNo").value;
|
|||
|
var agentId = parent.document.getElementById('hwAgentId').value;
|
|||
|
aos.confirm('拨打号码:'+phoneType+data.mobile+";\n分机号:"+phoneNo,null,function(action){
|
|||
|
if(action == 'cancel')
|
|||
|
{return;}else if(action=='ok') {
|
|||
|
var logPath = parent.document.getElementById('recordFileName').value;
|
|||
|
var callTime = new Date().getTime() + "";
|
|||
|
if (logPath == null || logPath == '') {
|
|||
|
parent.document.getElementById('recordFileName').value = '[{"isFirst":"\1"},{"callTime":"' + callTime + '","agentId":"' + agentId + '","callee":"' + phoneNo + '","called":"' + phoneType + data.mobile + '"';
|
|||
|
} else {
|
|||
|
parent.document.getElementById('recordFileName').value = logPath + ',"callId":"' + parent.document.getElementById("callId").value + '"},{"callTime":"' + callTime + '","agentId":"' + agentId + '","callee":"' + phoneNo + '","called":"' + phoneType + data.mobile + '"';
|
|||
|
}
|
|||
|
window.parent.AgentAppDemoExcute('CallOut', phoneNo, phoneType + data.mobile);
|
|||
|
}
|
|||
|
});
|
|||
|
}
|
|||
|
}
|
|||
|
}
|
|||
|
|
|||
|
|
|||
|
}
|
|||
|
|
|||
|
function isPhone(TEL,flag) {
|
|||
|
var strPhone = /^1[2|3|4|5|6|7|8|9][0-9]{9}$/;//验证手机号码
|
|||
|
var strtel = /^(\(\d{3,4}\)|\d{3,4}|\s)?\d{7,14}$/;//验证固定电话号码
|
|||
|
if (strPhone.test(TEL)||strtel.test(TEL)) {
|
|||
|
return true;
|
|||
|
}else{
|
|||
|
if(flag=='1'){
|
|||
|
aos.alert("号码不正确!");
|
|||
|
}
|
|||
|
return false;
|
|||
|
}
|
|||
|
}
|
|||
|
|
|||
|
function endcall() {
|
|||
|
// AgentAppDemoExcute('StopRecordEx');
|
|||
|
window.parent.AgentAppDemoExcute('ReleasePhone');
|
|||
|
//指示挂机
|
|||
|
window.parent.AgentOcx._ocx.AgentLinkagePhoneOnhook ();
|
|||
|
}
|
|||
|
|
|||
|
function message() {
|
|||
|
var data = grid.getSelected();
|
|||
|
if(!data){
|
|||
|
aos.alert('请选择一条联系人!');
|
|||
|
return;
|
|||
|
}else{
|
|||
|
var mobile = data.mobile;
|
|||
|
if(mobile=='无' || mobile== null || mobile==''){
|
|||
|
aos.alert('选中的联系人没有联系电话请更改,谢谢~');
|
|||
|
return;
|
|||
|
}else {
|
|||
|
if (mobile.length != 11 || mobile.substr(0, 1) != '1') {
|
|||
|
aos.alert('选中的电话号码不符合要求');
|
|||
|
return;
|
|||
|
}
|
|||
|
}
|
|||
|
}
|
|||
|
|
|||
|
}
|
|||
|
|
|||
|
function hfLog(){
|
|||
|
var param = {};
|
|||
|
param['cust_name'] = aos.get('cust_naem').getValue();
|
|||
|
aos.showWindow( 'canvas/revisit/revisitRecord', param, '800px','400px','回访记录',
|
|||
|
function(params, rtnData){
|
|||
|
|
|||
|
}
|
|||
|
);
|
|||
|
}
|
|||
|
|
|||
|
function addRow(){
|
|||
|
var newRow = {
|
|||
|
source:'维护'
|
|||
|
};
|
|||
|
grid.addRow(newRow,0);
|
|||
|
}
|
|||
|
|
|||
|
function removeRow(){
|
|||
|
var row=grid.getSelected();
|
|||
|
if(!row){
|
|||
|
aos.alert('选择一行后进行删除!');
|
|||
|
return;
|
|||
|
}
|
|||
|
aos.confirm('确认删除吗?',null,function(action){
|
|||
|
if(action == 'cancel')
|
|||
|
return;
|
|||
|
grid.removeRow(row, true);
|
|||
|
});
|
|||
|
}
|
|||
|
|
|||
|
function getChangeData(status){
|
|||
|
var list=grid.getChanges(status);
|
|||
|
return list;
|
|||
|
}
|
|||
|
|
|||
|
function saveContact(){
|
|||
|
var data = {};
|
|||
|
data['cust_name']=aos.get('cust_naem').getValue();
|
|||
|
data['added']=getChangeData("added");
|
|||
|
data['modified']=getChangeData("modified");
|
|||
|
data['removed']=getChangeData("removed");
|
|||
|
|
|||
|
aos.post({
|
|||
|
url:"revisit/saveContact",
|
|||
|
data:data,
|
|||
|
success:function(rtnData){
|
|||
|
if(rtnData.isOk == 1){
|
|||
|
aos.tip('保存联系人电话成功!');
|
|||
|
grid.reload(contactParams);
|
|||
|
}else{
|
|||
|
aos.tip(rtnData.msg);
|
|||
|
grid.reload(contactParams);
|
|||
|
}
|
|||
|
}
|
|||
|
});
|
|||
|
|
|||
|
}
|
|||
|
|
|||
|
function calcelFeedback(){
|
|||
|
|
|||
|
if(aos.get("feedback").value!=""){
|
|||
|
aos.get("feedback").setValue("");
|
|||
|
var arr=document.getElementsByClassName("question");
|
|||
|
for(var i=0;i<arr.length;i++){
|
|||
|
aos.get(arr[i]).setValue("1");
|
|||
|
}
|
|||
|
var arr2=document.getElementsByClassName("spResult");
|
|||
|
for(var j=0;j<arr2.length;j++){
|
|||
|
aos.get(arr2[j]).setValue("1");
|
|||
|
}
|
|||
|
aos.get("kh_is_success").setValue("1");
|
|||
|
}
|
|||
|
|
|||
|
}
|
|||
|
</script>
|
|||
|
|
|||
|
</html>
|