rushfee/WebContent/www/huaweiScripts/demo/agentapp/ui/agent.ui.js

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2022-05-16 15:07:40 +00:00
//AgentUIClass constructor
function AgentUIClass() {
}
//AgentUIClass methods define
AgentUIClass.prototype = {
UpdateCallStatus: function () {
var ret = AgentState.GetCallInfo();
if (ret === 0) {
var calltype = "";
var calleeNo = AgentState.GetCalleeNo();
var calledNo = AgentState.GetCalledNo();
var callFeature = AgentState.GetCallFeature();
if (callFeature === 0) {
calltype = "Inbound";
}
else if (callFeature === 6) {
calltype = "Internal";
}
else if (callFeature === 7) {
calltype = "Outbound";
}
else if (callFeature === 51) {
calltype = "2-Party-Help";
}
else if (callFeature === 52) {
calltype = "3-Party-Help";
}
var holdTipString = "";
if (AgentState.GetHoldFlag() === 1){
holdTipString = "<font color=red>" +'Hold' +"</font>";
}
// document.getElementById("AgentAppDemo.CallStatus").innerHTML = "<font color=blue>" + calleeNo + " | " + calltype + '|' + calledNo + "</font>" + holdTipString;
}
else {
// document.getElementById("AgentAppDemo.CallStatus").innerHTML = "<font color=red>No Calls</font>";
}
},
UpdateAgentStatus: function (usAgentID) {
var ret = 0;
var curState = 0;
var agentStatus = "Not Login";
var color = "red";
var self = "I18N_STATUS_LOGOUT";
ret = AgentOcx._ocx.QueryAgentStatusEx(usAgentID);
if (ret === 0) {
curState = AgentOcx._ocx.AgentInfoEx_CurState;
if (curState === 0) {
agentStatus = "Not Login";
color = "red";
self = "I18N_STATUS_LOGOUT";
}
else if (curState === 1) {
agentStatus = "Idle";
color = "green";
self = "I18N_STATUS_IDLE";
}
else if (curState === 2) {
agentStatus = "PreOccupy";
color = "blue";
self = "I18N_STATUS_PREOCCUPY";
}
else if (curState === 3) {
agentStatus = "Occupy";
color = "blue";
self = "I18N_STATUS_OCCUPY";
}
else if (curState === 4) {
agentStatus = "Alerting";
color = "blue";
self = "I18N_STATUS_ALERT";
}
else if (curState === 5) {
agentStatus = "Talking";
color = "blue";
self = "I18N_STATUS_TALK";
}
else if (curState === 6) {
agentStatus = "Working";
color = "blue";
self = "I18N_STATUS_WORK";
}
else if (curState === 7) {
agentStatus = "Busy";
color = "blue";
self = "I18N_STATUS_BUSY";
}
else if (curState === 8) {
agentStatus = "Resting";
color = "blue";
self = "I18N_STATUS_REST";
}
else if (curState === 9) {
agentStatus = "Studying";
color = "blue";
self = "I18N_STATUS_STUDY";
}
else if (curState === 10) {
agentStatus = "WorkAdjust";
color = "blue";
self = "I18N_STATUS_WORKADJ";
}
}
// document.getElementById("AgentAppDemo.AgentStatus").innerHTML = "<span style='color:" + color + "' self='" + self + "'>" + agentStatus + "</font>";
},
UpdateWhenPrepareJoinMultimediaConf: function (sConfInfo) {
//automatically fire the action to join conf
ConferenceExcute("JoinConf", sConfInfo);
},
UpdateChatContent: function (ccbIdx) {
var chatcontent = AgentState.GetAgentChatContent(ccbIdx);
if (chatcontent === null || chatcontent === undefined)
{
chatcontent = "";
}
// document.getElementById("AgentAppDemo.RecvContent").value = chatcontent;
},
SelectChat: function (ccbIdx) {
// if (document.getElementById("chat_sel_" + AgentState.GetChatCCBIdx())) {
// document.getElementById("chat_sel_" + AgentState.GetChatCCBIdx()).style.color = "blue";
// }
// cancel highlight to tell the agent to notice
// document.getElementById("chat_ccb_" + ccbIdx).style.background = "white";
var chatcontent = AgentState.GetAgentChatContent(ccbIdx);
if (chatcontent === null)
{
chatcontent = "";
}
// document.getElementById("AgentAppDemo.RecvContent").value = chatcontent;
//selected the ccbidx's chat
AgentState.SetChatCCBIdx(ccbIdx);
// if (document.getElementById("chat_sel_" + AgentState.GetChatCCBIdx())) {
// document.getElementById("chat_sel_" + AgentState.GetChatCCBIdx()).style.color = "#FF00FF";
// }
},
UpdateWhenChatReleased: function(ccbIdx){
AgentState.ClearAgentChatContent(ccbIdx);
//if current talking , imediately update chat content
if (AgentState.GetChatCCBIdx() === ccbIdx) {
this.UpdateChatContent(ccbIdx);
}
//delete the content
// var elem = document.getElementById('chat_ccb_' + ccbIdx);
// if (elem) {
// elem.parentNode.removeChild(elem);
// }
},
DelChat: function (ccbIdx) {
//release the call
AgentExcute("ReleaseCallEx", 1, ccbIdx);
AgentState.ClearAgentChatContent(ccbIdx);
//if current talking , imediately update chat content
if (AgentState.GetChatCCBIdx() === ccbIdx) {
this.UpdateChatContent(ccbIdx);
}
//delete the content
// var elem = document.getElementById('chat_ccb_' + ccbIdx);
// if (elem) {
// elem.parentNode.removeChild(elem);
// }
},
UpdateWhenSendChatMessage: function (ccbIdx) {
//if there the call exists
// if (document.getElementById("chat_ccb_" + ccbIdx)) {
// //if current talking , imediately update chat content
// if (AgentState.GetChatCCBIdx() === ccbIdx) {
// this.UpdateChatContent(ccbIdx);
// document.getElementById("AgentAppDemo.SendContent").value = '';
// }
// }
// else {
// alert("Error, send chat message, but ressponding ccblist not exists!The webchat call has not be connected");
// return;
// }
},
UpdateWhenReceiveChatMessage: function (ccbIdx) {
//if there the call exists
// if (document.getElementById("chat_ccb_" + ccbIdx)) {
// // highlight to tell the agent to notice
// document.getElementById("chat_ccb_" + ccbIdx).style.background = "#BBE0E3";
// //if current talking , imediately update chat content
// if (AgentState.GetChatCCBIdx() === ccbIdx) {
// this.UpdateChatContent(ccbIdx);
// }
// }
// else {
// alert("Error, receive chat message, but ressponding ccblist not exists!");
// return;
// }
},
UpdateWhenChatAnswered: function (ccbIdx) {
// var ccbDiv = "<div id='" + "chat_ccb_" + ccbIdx + "' style='height:30px; line-height:30px; text-align:center;'>" +
// "<a style='color:blue' href='javascript:AgentUI.SelectChat(" + ccbIdx + ")' id='chat_sel_" + ccbIdx + "'> chat_ccb_" + ccbIdx + "</a>" +
// "<a style='color:blue' href='javascript:AgentUI.DelChat(" + ccbIdx + ")'> Release </a>" + "</div>";
// document.getElementById("AgentAppDemo.ChatCCBList").innerHTML += ccbDiv;
// highlight to tell the agent to notice
// document.getElementById("chat_ccb_" + ccbIdx).style.background = "#BBE0E3";
},
UpdateWhenChatEnded: function (ccbIdx) {
AgentState.ClearAgentChatContent(ccbIdx);
//delete the content
// var elem = document.getElementById('chat_ccb_' + ccbIdx);
// if (elem) {
// elem.parentNode.removeChild(elem);
// }
}
}