0 THEN 1 ELSE 0 END ) AS 接通总量, to_char( ROUND( sum( CASE WHEN action = 'phone' THEN to_number( info ) ELSE 0 END ) / 60, 1 ), 'fm9999999990.9' ) || '分钟' 通话总时长, to_char( ROUND( sum( CASE WHEN action = 'phone' THEN to_number( zltime-1 ) ELSE 0 END ) / 60, 1 ), 'fm9999999990.9' ) || '分钟' 振铃总时长, round( DECODE(sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ),0,0,sum( CASE WHEN action = 'phone' THEN to_number( info ) ELSE 0 END ) /sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) ),1)||'秒' AS 平均通话时长, ROUND( DECODE(sum( CASE WHEN action = 'phone' THEN 1 ELSE 0 END ),0,0, sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) / sum( CASE WHEN action = 'phone' THEN 1 ELSE 0 END ) * 100), 2 ) || '%' AS 接通率, count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_online_success' THEN OBJ_ID ELSE NULL END ) AS 在线缴费成功量, count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_need' THEN OBJ_ID ELSE NULL END )-count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_online_success' THEN OBJ_ID ELSE NULL END ) as 同意缴费量, count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_need' THEN OBJ_ID ELSE NULL END ) AS 成功量, ROUND(DECODE(sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) ,0,0, count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_need' THEN OBJ_ID ELSE NULL END ) / sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) * 100 ), 2 ) || '%' AS 成功率 FROM rush_log left JOIN RUSH_DICTIONARY y ON INFO = y.MEMO WHERE (action = 'phone' or ACTION='rushfee') and $like(operator,operator) and $between(operate_date,searchbegindate,searchenddate) and operator in (SELECT c.cname FROM RUSH_USER_QUERYAUTH a LEFT JOIN AOS_RMS_USER b ON a.USER_ID = b.cguid LEFT JOIN AOS_RMS_USER c ON a.userauth_id = c.cguid where a.USER_ID={user_id}) GROUP BY rollup(OPERATOR) union all select '统计平均值' as OPERATOR,FLOOR(AVG(呼出总量) )as 呼出总量 , FLOOR(AVG(接通总量)) as 接通总量 , to_char(ROUND(AVG(通话总时长),1),'fm9999999990.9') || '分钟' as 通话总时长 , to_char(ROUND(AVG(振铃总时长),1),'fm9999999990.9') || '分钟' as 振铃总时长 , ROUND(AVG(平均通话时长),1) || '秒' as 平均通话时长 , ROUND(AVG(接通率),2)|| '%' as 接通率, FLOOR(AVG(在线缴费成功量)) as 在线缴费成功量, FLOOR(AVG(同意缴费量)) as 同意缴费量, FLOOR(AVG(成功量) )as 成功量, ROUND(AVG(成功率),2)|| '%' as 成功率 from (SELECT OPERATOR, sum( CASE WHEN action = 'phone' THEN 1 ELSE 0 END ) AS 呼出总量, sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) AS 接通总量, to_char( ROUND( sum( CASE WHEN action = 'phone' THEN to_number( info ) ELSE 0 END ) / 60, 1 ), 'fm9999999990.9' ) as 通话总时长, to_char( ROUND( sum( CASE WHEN action = 'phone' THEN to_number( zltime-1 ) ELSE 0 END ) / 60, 1 ), 'fm9999999990.9' ) as 振铃总时长, round( DECODE(sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ),0,0,sum( CASE WHEN action = 'phone' THEN to_number( info ) ELSE 0 END ) /sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END )) ,1 ) AS 平均通话时长, ROUND( DECODE(sum( CASE WHEN action = 'phone' THEN 1 ELSE 0 END ),0,0, sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) / sum( CASE WHEN action = 'phone' THEN 1 ELSE 0 END ) * 100), 2 ) AS 接通率, count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_online_success' THEN OBJ_ID ELSE NULL END ) AS 在线缴费成功量, count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_need' THEN OBJ_ID ELSE NULL END )-count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_online_success' THEN OBJ_ID ELSE NULL END ) as 同意缴费量, count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_need' THEN OBJ_ID ELSE NULL END ) AS 成功量, ROUND(DECODE(sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) ,0,0, count( DISTINCT CASE WHEN action = 'rushfee' AND CODETYPE = 'phone_need' THEN OBJ_ID ELSE NULL END ) / sum( CASE WHEN action = 'phone' AND info > 0 THEN 1 ELSE 0 END ) * 100 ), 2 ) AS 成功率 FROM rush_log left JOIN RUSH_DICTIONARY y ON INFO = y.MEMO WHERE ( action = 'phone' OR ACTION = 'rushfee' ) and $like(operator,operator) and $between(operate_date,searchbegindate,searchenddate) GROUP BY OPERATOR) ) ]]>