403 lines
14 KiB
JavaScript
403 lines
14 KiB
JavaScript
// *****************************************************************************
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// 文 件 名： jmonitor.js
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// 作 者： wsj
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// 版 本： 1.0.0.0
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// 日 期： 2014-07-15
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// 文件描述：
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// 监控控件
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// 说 明：
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// 支持Silverlight下带界面的质检和监控，同时支持非界面的监控数据接口
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// 修改说明：
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// *****************************************************************************
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var G_oMonitorCtrl = null;
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function JMonitorCtrl(nLeft,nTop,nWidth,nHeight,relationPath,oContentWindow,oWindow)
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{
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//########################//
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// 属性 //
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//########################//
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//公共属性
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this.left = nLeft;
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this.top = nTop;
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this.width = nWidth;
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this.height = nHeight;
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oWindow = (typeof(oWindow) == "undefined")?null:oWindow;
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this._window = (oWindow==null)?window:oWindow;
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this._contentWindow = (oContentWindow==null)?window:oContentWindow;
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this.id = "oMonitor_" + Math.ceil(Math.random() * 100);
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this.name = this.id + "_Ctrl";
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this.oMonitorShow = null;
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this.oSL_MonShow = null;
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this.oSilverlight = null;
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G_oMonitorCtrl = this;
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//电话条对象
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this.oJVccBar = null;
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this._relationPath = (typeof(relationPath) == "undefined")?"":relationPath;
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this._createObject = function(){
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this.oMonitorShow = this._window.document.createElement("DIV");
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this.oMonitorShow.style.cursor = "move";
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this.oMonitorShow.style.position = "absolute";
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this.oMonitorShow.style.border = "1px solid #828282";
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this.oMonitorShow.style.left = this.left+"px";
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this.oMonitorShow.style.top = this.top+"px";
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this.oMonitorShow.style.width = this.width+"px";
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this.oMonitorShow.style.height = this.height+"px";
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this.oMonitorShow.style.textAlign = "center";
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this.oMonitorShow.id = "silverlightControlHost";
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if(this._contentWindow == this._window)
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this._contentWindow.document.body.appendChild(this.oMonitorShow);
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else
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this._contentWindow.appendChild(this.oMonitorShow);
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this.oMonitorShow.innerHTML = this._getMSLHtml();
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this.oSL_MonShow = this.oMonitorShow.firstChild;
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}
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this._getMSLHtml = function(){
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var sText = "";
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sText = sText + "<object id=\"objsilverlightControl\" data=\"data:application/x-silverlight-2,\" type=\"application/x-silverlight-2\" width=\"100%\" height=\"100%\" >";
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sText = sText + "<param name=\"source\" value=\""+this._relationPath+"cab/CCMonitor.xap\"/>";
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sText = sText + "<param name=\"onError\" value=\"onSilverlightError\" />";
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sText = sText + "<param name=\"background\" value=\"white\" />";
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sText = sText + "<param name=\"minRuntimeVersion\" value=\"4.0.50826.0\" />";
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sText = sText + "<param name=\"autoUpgrade\" value=\"true\" />";
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sText = sText + "<param name=\"onLoad\" value=\"SilverlightPluginLoaded\" />";
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// sText = sText + "<param name=\"Windowless\" value=\"true\" />";
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sText = sText + "<a href=\"http://go.microsoft.com/fwlink/?LinkID=149156&v=5.0.61118.0\" style=\"text-decoration:none\">";
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sText = sText + "<img src=\"http://go.microsoft.com/fwlink/?LinkId=161376\" alt=\"Get Microsoft Silverlight\" style=\"border-style:none\"/>";
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sText = sText + "</a>";
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sText = sText + "</object>";
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return sText;
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}
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this._createObject();
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this._ExecuteCmd = function(cmdType,param,mType)
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{
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if(this.oJVccBar == null)
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{
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alert("电话条对象为空,不能执行质检命令!");
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return;
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}
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if(cmdType == "listen") {
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this.oJVccBar.Listen(param,mType);
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}
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else if(cmdType == "help"){
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this.oJVccBar.Help(param,mType);
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}
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else if(cmdType == "insert"){
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this.oJVccBar.Insert(param,mType);
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}
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else if(cmdType == "intercept"){
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this.oJVccBar.Intercept(param,mType);
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}
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else if(cmdType == "forcerelease"){
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this.oJVccBar.ForeReleaseCall(param,mType);
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}
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else if(cmdType == "disconnect"){
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this.oJVccBar.Disconnect();
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}
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else if (cmdType == "forceidle") {
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this.oJVccBar.ForceIdle(param);
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}
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else if (cmdType == "forcebusy") {
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this.oJVccBar.ForceBusy(param);
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}
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else if (cmdType == "forceout") {
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this.oJVccBar.ForceOut(param);
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}
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}
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this._GetAppMainPage = function(){
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if(this.oSL_MonShow != null){
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if(this.oSilverlight == null)
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{
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this.oSilverlight = this.oSL_MonShow.Content.MainApp;
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this.oSilverlight.RegisterAPIEvent("","MonintorCallBack");
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this.OnMonitorControlLoad();
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}
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}
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}
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//--------------------------------------------------------------------------------------------------
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// 公用函数
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//--------------------------------------------------------------------------------------------------
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this.Destory = function(){
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if(this._contentWindow == this._window)
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this._contentWindow.document.body.removeChild(this.oMonitorShow);
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else
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this._contentWindow.removeChild(this.oMonitorShow);
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}
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this.SetVccBarCtrl = function(oVccBar){
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this.oJVccBar = oVccBar;
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}
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this.Intial = function(ip,port,vccid,agentId,passWord)
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{
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if(this.oSilverlight != null)
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{
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this.oSilverlight.Initial(ip,port,vccid,agentId,passWord);
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}
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}
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this.SetWallBoardServer = function (ip, port) {
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if (this.oSilverlight != null) {
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this.oSilverlight.SetReportServer(ip, port);
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}
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}
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this.SetFunctionPage = function (pages)
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{
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if(this.oSilverlight != null)
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{
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this.oSilverlight.SetFunctionPage(pages);
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}
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}
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//1:display 2:API
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this.SetAppMode = function(mode)
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{
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if(this.oSilverlight != null)
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{
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this.oSilverlight.SetAppMode(mode);
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}
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}
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this.ChangeMode = function(index)
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{
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if(this.oSilverlight != null)
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{
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this.oSilverlight.ChangeMode(index);
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}
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}
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this.GetVersion = function () {
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if (this.oSilverlight != null)
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{
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return this.oSilverlight.GetVersion();
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}
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}
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this.SetReportBtnStatus = function(btnIds,agentStatus)
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{
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if(this.oSilverlight != null)
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this.oSilverlight.SetEableBtns(btnIds,agentStatus);
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}
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this.SetAgentWorkReport = function(agentID,agentStatus,workStatus)
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{
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if(this.oSilverlight != null)
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this.oSilverlight.SetAgentStatus(agentID,agentStatus,workStatus);
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}
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//方法
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//2.3.5 监控命令 41
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//2.3.5.1 InitialState（查询监控信息） 41
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this.InitialState = function InitialState() {
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if(this.oSilverlight != null)
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return this.oSilverlight.InitialState();
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return -1;
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}
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//2.3.5.2 AgentQuery（查询座席信息） 42
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this.AgentQuery = function AgentQuery(monitorid,curpos) {
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if(this.oSilverlight != null)
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return this.oSilverlight.AgentQuery(monitorid,curpos);
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return -1;
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}
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//2.3.5.3 TelQuery（电话信息查询） 43
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this.TelQuery = function TelQuery(monitorid,curpos) {
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if(this.oSilverlight != null)
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return this.oSilverlight.TelQuery(monitorid,curpos) ;
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return -1;
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}
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//2.3.5.4 IvrQuery（IVR信息查询） 43
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this.IvrQuery = function IvrQuery(monitorid,curpos) {
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if(this.oSilverlight != null)
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return this.oSilverlight.IvrQuery(monitorid,curpos);
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return -1;
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}
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//2.3.5.5 ServiceQuery（服务器信息查询） 44
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this.ServiceQuery = function ServiceQuery(monitorid,curpos) {
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if(this.oSilverlight != null)
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return this.oSilverlight.ServiceQuery(monitorid,curpos);
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return -1;
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}
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//2.3.5.6 TaskQuery（任务信息查询） 46
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this.TaskQuery = function TaskQuery(monitorid,curpos) {
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if(this.oSilverlight != null)
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return this.oSilverlight.TaskQuery(monitorid,curpos);
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return -1;
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}
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//2.3.5.7 CallReportQuery（呼叫统计信息查询） 47
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this.CallReportQuery = function CallReportQuery(monitorid,curpos) {
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if(this.oSilverlight != null)
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return this.oSilverlight.CallReportQuery(monitorid,curpos);
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return -1;
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}
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//2.3.5.8 GetTaskSummary（得到具体Task概述信息） 49
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this.GetTaskSummary = function GetTaskSummary(monitorid,taskid) {
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if(this.oSilverlight != null)
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return this.oSilverlight.GetTaskSummary(monitorid,taskid);
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return -1;
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}
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//2.3.5.9 QueryMonitorSumInfo（查询指定参数的统计信息） 23
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this.QueryMonitorSumInfo = function QueryMonitorSumInfo(cmdName,amdParam){
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if(this.oSilverlight != null)
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return this.oSilverlight.QueryMonitorSumInfo(cmdName,amdParam);
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return -1;
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}
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//2.3.5.10 StartNotification（开始监控） 50
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this.StartNotification = function StartNotification(id,type,flag) {
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if(this.oSilverlight != null)
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return this.oSilverlight.StartNotification(id,type,flag);
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return -1;
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}
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//2.3.5.11 EndNotification（结束监控） 51
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this.EndNotification = function EndNotification(id) {
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if(this.oSilverlight != null)
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return this.oSilverlight.EndNotification(id);
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return -1;
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}
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//事件
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this.OnMonitorControlLoad = function(){}
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this.OnMethodResponseEvent = function(key,vReturn){ }
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//电话条
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this.OnAgentReport = function (AgentReportInfo){}
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this.OnTelReport = function (TelReportInfo){}
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this.OnServiceReport = function (ServiceReportInfo){}
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this.OnIvrReport = function (IvrReportInfo){}
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this.OnTaskReport = function (TaskReportInfo){}
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this.OnOutboundReport = function (TaskInfo){}
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this.OnCallReportInfo = function (CallInfo){}
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this.OnQueryMonitorSumReport = function (cmdName,reportInfo){}
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this.OnWallServiceReport = function (serviceReportInfo){}
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this.OnWallQueueReport = function (queueInfo){}
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this.OnServiceStaticReport = function (staticInfo){}
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this.OnAgentStaticReport = function (staticInfo){}
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this.logMsg = function (obj, name) {}
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//显示函数
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this.Display = function (flag)
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{
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if(flag == 1)
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{
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//this.oMonitorShow.style.display = "block";
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this.Refresh();
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}
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else
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{
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// this.oMonitorShow.style.display = "none";
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this.oMonitorShow.style.left = "0px";
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this.oMonitorShow.style.top = "0px";
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this.oMonitorShow.style.width = "0px";
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this.oMonitorShow.style.height = "0px";
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}
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}
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this.Refresh = function ()
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{
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if( this.oSL_MonShow != null)
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{
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this.oSL_MonShow.style.left = this.left;
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this.oSL_MonShow.style.top = this.top;
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this.oSL_MonShow.style.width = this.width;
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this.oSL_MonShow.style.height = this.height;
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}
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this.Resize(this.left,this.top,this.width,this.height);
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}
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this.Resize = function (nLeft,nTop,nWidth,nHeight)
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{
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this.left = (typeof(nLeft)=="number")?nLeft:0;
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this.top = (typeof(nTop)=="number")?nTop:0;
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this.width = (nWidth>=0)?nWidth:100;
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this.height = (nHeight>=0)?nHeight:100;
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this.oMonitorShow.style.left = this.left+"px";
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this.oMonitorShow.style.top = this.top+"px";
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this.oMonitorShow.style.width = this.width+"px";
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this.oMonitorShow.style.height = this.height+"px";
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//this.oSL_MonShow.style.width = this.width;
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//this.oSL_MonShow.style.height = this.height;
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}
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return this;
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}
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function onSilverlightError(sender, args)
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{
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var appSource = "";
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if (sender != null && sender != 0) {
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appSource = sender.getHost().Source;
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}
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var errorType = args.ErrorType;
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var iErrorCode = args.ErrorCode;
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if (errorType == "ImageError" || errorType == "MediaError") {
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return;
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}
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var errMsg = "Unhandled Error in Silverlight Application " + appSource + "\n" ;
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errMsg += "Code: "+ iErrorCode + " \n";
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errMsg += "Category: " + errorType + " \n";
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errMsg += "Message: " + args.ErrorMessage + " \n";
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if (errorType == "ParserError") {
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errMsg += "File: " + args.xamlFile + " \n";
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errMsg += "Line: " + args.lineNumber + " \n";
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errMsg += "Position: " + args.charPosition + " \n";
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}
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else if (errorType == "RuntimeError") {
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if (args.lineNumber != 0) {
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errMsg += "Line: " + args.lineNumber + " \n";
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errMsg += "Position: " + args.charPosition + " \n";
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}
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errMsg += "MethodName: " + args.methodName + " \n";
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}
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throw new Error(errMsg);
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}
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function SilverlightPluginLoaded()
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{
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if(G_oMonitorCtrl != null)
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{
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G_oMonitorCtrl._GetAppMainPage();
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}
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}
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function MonitorFromSL(cmdType,destNum,mType)
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{
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if(G_oMonitorCtrl != null)
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G_oMonitorCtrl._ExecuteCmd(cmdType,destNum,mType);
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}
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function MonintorCallBack(key,param1,param2)
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{
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if(G_oMonitorCtrl != null)
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{
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if( key == "InitialState" || key == "AgentQuery"
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|| key == "TelQuery" || key == "IvrQuery"
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|| key == "ServiceQuery" || key == "TaskQuery"
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|| key == "CallReportQuery" || key == "GetTaskSummary"
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|| key == "QueryMonitorSumInfo" ||key == "StartNotification"
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|| key == "EndNotification")
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{
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G_oMonitorCtrl.OnMethodResponseEvent(key,param1);
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}
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else if(key == "OnAgentReport"){ G_oMonitorCtrl.OnAgentReport(param1);}
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else if(key == "OnTelReport"){ G_oMonitorCtrl.OnTelReport(param1);}
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else if(key == "OnServiceReport"){ G_oMonitorCtrl.OnServiceReport(param1);}
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else if(key == "OnIvrReport"){ G_oMonitorCtrl.OnIvrReport(param1);}
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else if(key == "OnTaskReport"){ G_oMonitorCtrl.OnTaskReport(param1);}
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else if(key == "OnOutboundReport"){ G_oMonitorCtrl.OnOutboundReport(param1);}
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else if(key == "OnCallReportInfo"){ G_oMonitorCtrl.OnCallReportInfo(param1);}
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else if(key == "OnQueryMonitorSumReport"){ G_oMonitorCtrl.OnQueryMonitorSumReport(param1,param2);}
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else if(key == "OnWallServiceReport"){ G_oMonitorCtrl.OnWallServiceReport(param1);}
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else if(key == "OnWallQueueReport"){ G_oMonitorCtrl.OnWallQueueReport(param1);}
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else if(key == "OnServiceStaticReport"){ G_oMonitorCtrl.OnServiceStaticReport(param1);}
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else if(key == "OnAgentStaticReport"){ G_oMonitorCtrl.OnAgentStaticReport(param1);}
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}
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}
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