659 lines
23 KiB
HTML
659 lines
23 KiB
HTML
<html login="false">
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<head>
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<title>客户信息明细</title>
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</head>
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<body >
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<div widget="toolbar" >
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<a widget="button" iconCls="icon-test" onclick="archives(1)">客户档案</a>
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<a widget="button" iconCls="icon-admin" onclick="archives(3)">服务记录</a>
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<a widget="button" iconCls="icon-bell" onclick="telsearch()">电话信息</a>
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<a widget="button" iconCls="icon-log" onclick="record()">催缴记录</a>
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<a widget="button" iconCls="icon-next" onclick="latestrecord()">最近缴费</a>
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<a widget="button" iconCls="icon-next" onclick="callAgain()">再次回访</a>
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<a widget="button" iconCls="icon-save" id="savebtn" onclick="save" linkToState="editold,editnew">保存</a>
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<a widget="button" iconCls="icon-setup" id="callbtn" onclick="call">呼叫</a>
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<a widget="button" iconCls="icon-disable" onclick="endcall">挂断</a>
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<a widget="button" iconCls="icon-mail" onclick="message">短信</a>
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<a widget="button" iconCls="icon-admin" onclick="paigong">派工</a>
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<a widget="button" iconCls="icon-delete" id="finishbtn" onclick="finishTask()">完成</a>
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<!-- <a widget="button" iconCls="icon-mail" onclick="messageback">退费短信</a>-->
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<!-- <a widget="button" iconCls="icon-exit" onclick="CloseWindow()">退出</a> -->
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</div>
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<input name="logid" widget="hidden" />
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<input id="date1" widget="datechooser" visible= "false" />
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<input id="customername" widget="hidden" />
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<input id="customer_id" widget="hidden" />
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<input id="center_id" widget="hidden" />
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<input id="task_id" widget="hidden" />
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<input id="detail_id" widget="hidden" />
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<input id="task_user_id" widget="hidden" />
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<input id="is_call" widget="hidden" />
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<input id="message" widget="hidden" />
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<input id="msglogid" widget="hidden" />
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<input id="areacode" widget="hidden" />
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<input name="sourcetype" widget="hidden" />
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<input name="org_id" widget="hidden" />
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<input widget="edit" name="cust_name" label="客户名称" readonly="true" />
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<input widget="edit" name="cust_type" label="客户类型" readonly="true" />
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<br/>
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<input widget="edit" name="cust_tax_code" label="客户税号" readonly="true" style="margin-top:5px"/>
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<input widget="edit" name="org_name" label="分公司" readonly="true" />
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<br/>
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<input widget="edit" name="legal_person" label="法人代表" readonly="true" />
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<input widget="datechooser" name="end_date" label="服务到期日期" onclick="getCrmCurrentEndDate()" readonly="true" />
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<br/>
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<input widget="edit" name="revenuename" label="所属税务机关" readonly="true" />
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<input widget="edit" name="createtime" label="创建日期" readonly="true" />
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<br/>
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<input widget="textarea" name="invoice_addr" label="开票地址" width="502px" height="30px" readonly="true"/>
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<br/>
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<input widget="edit" name="targetcust" label="非目标客户" readonly="true" />
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<br/>
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<input widget="edit" name="injf" label="是否在机房" readonly="true" />
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<input widget="edit" name="ifmz" label="是否免征" readonly="true" />
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<br/>
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<div name="is_need_again" label="是否需要回访" widget="radiobuttonlist"
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repeatitems="2" repeatlayout="table" textfield="text" valuefield="id"
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data="[{id:'Y',text:'是'},{id:'N',text:'否'}]" value="Y" style="float:left"></div>
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<div style="float:left;margin-left:62px">
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<input widget="datechooser" name="agree_visit_date" label="约定回访时间"
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showTime="true" timeFormat="HH:mm:ss" format="yyyy-MM-dd HH:mm:ss" valueFormat="yyyy-MM-dd HH:mm:ss" />
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</div>
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<br/>
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<div style="clear:both">
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<div name="feedback" label="反馈结果" widget="radiobuttonlist"
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repeatitems="3" repeatlayout="table" textfield="name" valuefield="name" url="rush/feedback/getFeedbackList">
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</div>
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</div>
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<br/>
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<input widget="textarea" name="remark" label="备注" width="502px" height="30px"/>
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<br/>
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<div widget="toolbar" style="margin-left:550px;width:515px;margin-top:-494px;">
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<a widget="button" iconcls="icon-add" onclick="addRow()">新增</a>
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<a widget="button" iconcls="icon-delete" onclick="remove">删除</a>
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<a widget="button" iconCls="icon-save" onclick="saveContact">保存</a>
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</div>
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<div style="margin-left:550px;">
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<div widget="datagrid" name="grid" style="width: 520px; height:220px;" url="rushtaskcenter/post/getCustomerContact" onselect="daili" allowcelledit="true" allowcellselect="true" allowalternating="true" editnextonenterkey="true" editnextrowcell="true" >
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<div type="checkcolumn" width="35" header="选择" allowNull="true"></div>
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<div type="indexcolumn" width="35" header="序号"></div>
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<div field="id" visible="false" ></div>
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<div field="addrid" visible="false" ></div>
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<!--
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<div field="vital" visible="false" ></div>
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-->
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<div field="is_default" visible="false" ></div>
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<div field="contact" width="50" header="联系人" > <input editor="edit"/></div>
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<div field="mobile" width="80" header="联系电话"> <input editor="edit"/></div>
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<div field="source" width="35" header="来源" ></div>
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<div field="mobile_mark" width="80" header="电话类型" ><input editor="combox" name="mobile_mark" url="rushtaskcenter/getMobileMarkList"
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textField="text" valueField="memo" allowInput="false" showNullItem="true" />
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</div>
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<div field="vital" width="45" header="备注" ><input editor="edit"/></div>
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</div>
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<div widget="autosize">
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<div widget="datagrid" name="daili" style="width: 520px; height:240px;" url="rush/account/getlistzuoxi" allowcelledit="true" allowcellselect="true" allowalternating="true" editnextonenterkey="true" editnextrowcell="true" multiSelect="true" >
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<div type="indexcolumn" width="6" header="序号"></div>
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<div field="cust_name" width="25" header="客户名称"></div>
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<div field="cust_tax_code" width="10" header="客户税号"></div>
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<div field="end_date" width="12" align="center" header="到期日期"></div>
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<div field="cust_type" width="12" align="center" header="客户类型"></div>
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<div field="injf" width="12" align="center" header="是否在机房"></div>
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<div field="ifmz" width="12" align="center" header="是否免征"></div>
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</div>
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</div>
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</body>
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<script type="text/javascript">
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var grid = aos.get('grid');
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var flag =true;
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var mb="";
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function init(param){
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/* grid.checkcolumn.setSelected(1); */
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parent.insertlogid("",2);
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parent.document.getElementById('logid').value="";
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var pageState = param['pageState'];
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var task_id = param['task_id'];
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var detail_id = param['detail_id'];
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var user_id = param['user_id'];
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var task_user_id = param['task_user_id'];
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var center_id = param['center_id'];
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var areacode = param['areacode'];
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aos.get("areacode").setValue(areacode);
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if(pageState){
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aos.setState(pageState)
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}
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if(param['customer_id']){
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aos.post({
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url:"rushtaskcenter/post/getCustomerById",
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data:param,
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success:function(rtnData){
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/**
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*
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* 如果分配任务时与当前系统中服务费到期日期不同则禁用保存和拨打电话按钮
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* 否则禁用完成按钮
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*/
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aos.get("org_id").setValue(rtnData.org_id);
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aos.get("sourcetype").setValue(rtnData.sourcetype);
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aos.getForm().setData(rtnData);
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if(rtnData.unequal==1){
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/* if(aos.get('is_need_again').getValue()=='N'){
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aos.get("savebtn").disable();
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aos.get("callbtn").disable();}
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else{
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aos.get("callbtn").disable();
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}
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}else{
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aos.get("finishbtn").disable();
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} */
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/* 因退费禁用 取消
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aos.get("savebtn").disable();
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aos.get("callbtn").disable(); */
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}else{
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aos.get("finishbtn").disable();
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}
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aos.getForm().setData(rtnData);
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}
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});
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var custormer_param={customer_id:param['customer_id']};
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grid.load(custormer_param);
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aos.get("is_call").setValue('N');
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aos.get("customer_id").setValue(param['customer_id']);
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aos.get("task_id").setValue(task_id);
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aos.get("detail_id").setValue(detail_id);
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aos.get("task_user_id").setValue(task_user_id);
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aos.get("center_id").setValue(center_id);
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aos.get("areacode").getValue(areacode);
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}
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}
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function daili(e){
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var grid = aos.get('daili');
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var params={
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mobile:e.record.mobile
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};
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grid.load(params);
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}
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function paigong(){
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var grid = aos.get('grid');
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var data = grid.getSelected();
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if(!data){
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aos.alert('你选择一个电话！');
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return;
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}
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var feedback = aos.get('feedback');
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if(feedback.value == null || feedback.value==''||(feedback.value!='同意办理托管'&&feedback.value!='在线指导办理托管'&&feedback.value!='已通过微信办理托管'&&feedback.value!='拒绝办理托管')){
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aos.alert('你核实反馈结果是否需要派工！');
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return ;
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}
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/* alert(data.mobile);
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alert(aos.get('customer_id').getValue());
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alert(aos.get('invoice_addr').getValue());*/
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var param = {};
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param['pageState'] = 'editnew';
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param['customer_id']=aos.get('customer_id').getValue(); //客户id
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param['cust_name']=aos.get('cust_name').getValue(); //客户名称
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param['cust_tax_code']=aos.get('cust_tax_code').getValue();//客户税号
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param['invoice_addr']=aos.get('invoice_addr').getValue(); //开票地址
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param['mobile']=data.mobile; //最后一次的手机号
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param['contact']=data.contact; //联系人的电话
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param['feedback']=feedback.value; //反馈结果
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param['org_id']=aos.get('org_id').getValue();
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aos.showWindow('canvas/rush/paigong', param, '500px', '400px', '派工单详情', function(rtnValue){
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grid.reload();
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});
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}
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/**
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*实时更新CRM中客户的服务费到期日期
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*/
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function getCrmCurrentEndDate(){
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var data = {};
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data['customer_id']=aos.get('customer_id').getValue();
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aos.post({
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url:"rush/post/getCrmCurrentEndDate",
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data:data,
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success:function(data){
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aos.tip('成功获取最新CRM客户服务费到期日期！');
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aos.get('end_date').setValue(data.crm_end_date);
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}
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});
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}
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function endcall(){
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if(parent.document.getElementById("newnewbarInit").value==1){
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window.parent.phoneBar.agentApi.releaseCall();
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}else{
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window.parent.application.oJVccBar.Disconnect();
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}
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}
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function addRow() {
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var newRow = {
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source:'催缴系统',
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is_default:0
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};
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grid.addRow(newRow,0);
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}
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function getChangeData(status){
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var list=grid.getChanges(status);
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return list;
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}
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function remove(){
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var row=grid.getSelected();
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if(!row){
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aos.alert('选择一行后进行删除!');
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return;
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}
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aos.confirm('确认删除吗?',null,function(action){
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if(action == 'cancel')
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return;
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grid.removeRow(row, true);
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});
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}
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function saveContact(){
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var data = {};
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data['customer_id']=aos.get('customer_id').getValue();
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data['added']=getChangeData("added");
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data['modified']=getChangeData("modified");
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data['removed']=getChangeData("removed");
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//操作之前判断下一啊，去判断然后我在决定他去干什么
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/* aos.post({
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url:"rushtaskcenter/post/panduan",
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data:data,
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success:function(data, textStatus, jqXHR){
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if(data==0){
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alert('电话号码不能为空');
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}
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if(data==1){
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alert('电话号码已存在，请勿重复添加');
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}
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if(data==3){
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alert('添加号码为已删除号码，请联系管理员');
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}
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if(data==4){
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alert('修改号码为已删除号码，请联系管理员');
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}
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else{
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aos.post({
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url:"rushtaskcenter/post/saveContact",
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data:data,
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success:function(){
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aos.tip('保存联系人电话成功！');
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var custormer_param={customer_id:aos.get('customer_id').getValue()};
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grid.load(custormer_param);
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}
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});
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}
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}
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}); */
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aos.post({
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url:"rushtaskcenter/post/saveContact",
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data:data,
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success:function(){
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aos.tip('保存联系人电话成功！');
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var custormer_param={customer_id:aos.get('customer_id').getValue()};
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grid.load(custormer_param);
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}
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});
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}
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function save(){
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aos.get("logid").setValue(parent.document.getElementById('logid').value+aos.get("msglogid").getValue());
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if(!FORM.validate())
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{
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return;
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}
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if(!flag){
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alert('已保存!')
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return ;
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}
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/* var result=mb.split(',');
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var grid = aos.get('grid');
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aos.tip('对您拨打过得'+result+'这些电话进行标记',2*1000); */
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var feedback = aos.get('feedback');
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if(feedback.value == null || feedback.value==''){
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aos.alert('请录入反馈结果！');
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return ;
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}
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/* for(var i=0;i<result.length;i++){
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}
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*/
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var grid = aos.get('grid');
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var data = aos.getForm().getData();
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data['grid']=grid.getData();
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data['customer_id']=aos.get('customer_id').getValue();
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data['center_id']=aos.get('center_id').getValue();
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data['task_id']=aos.get('task_id').getValue();
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data['detail_id']=aos.get('detail_id').getValue();
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data['task_user_id']=aos.get('task_user_id').getValue();
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data['sourcetype']=aos.get('sourcetype').getValue();
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data['callLogs']=aos.get('logid').getValue();
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data['added']=getChangeData("added");
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data['modified']=getChangeData("modified");
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data['removed']=getChangeData("removed");
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aos.post({
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url:"rushtaskcenter/post/saveRecord",
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data:data,
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success:function(){
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aos.tip('保存成功！');
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parent.insertlogid("",2);
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CloseWindow();
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}
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});
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/* aos.showWindow('canvas/rush/companyedit', param, '400px', '800px', '功能授权',function(rtnValue){
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grid.reload();
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}); */
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flag=false;
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}
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function call(){
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var areacode = aos.get("areacode").getValue();
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var zz = "0371";
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var grid = aos.get('grid');
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var data = grid.getSelected();
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if(!data){
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aos.alert('请选择一条联系人！');
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return;
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}else{
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var mobile = data.mobile;
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/* if(mobile.substr(0,2)=='01'){
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mobile =mobile.substr(1,mobile.length-1);
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}*/
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if(mobile=='无' || mobile== null || mobile==''){
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aos.alert('选中的联系人没有联系电话请更改，谢谢~');
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return;
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}
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var one = {};
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one['mobile']=mobile;
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aos.post({
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url:"rush/telaccount/check",
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data:one,
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success:function(rtnData){
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if(rtnData=="1"){
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aos.alert('所选电话不是本人测试电话电话，不允许拨打！');
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return;
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}
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else{
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var calldata = aos.getForm().getData();
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calldata['customer_id']=aos.get('customer_id').getValue();
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calldata['end_date']=aos.get('end_date').getValue();
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mb+=mobile+',';
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aos.post({
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url:"rush/search/isCall",
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data:calldata,
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success:function(rtnData){
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// 2018.1.31 暂时去掉正在联系的判断
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if(rtnData.called=="A"){
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aos.alert('客户正在联系中');
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return;
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}else{
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aos.get("is_call").setValue("Y");
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aos.get("customername").setValue(data.contact);
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parent.document.getElementById('info').value="联系"+data.contact+"("+mobile+");"+"客户名称："+aos.get("cust_name").getValue()+";"+"到期时间："+aos.get("end_date").getValue();
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parent.document.getElementById('end_date').value=aos.get("end_date").getValue();
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parent.document.getElementById('customer_id').value=aos.get('customer_id').getValue();
|
||
if(parent.document.getElementById('CallJS').value==1){
|
||
if(mobile.substr(0,1)=='0'){
|
||
|
||
}else{
|
||
if((/^1(3|4|5|7|8)\d{9}$/.test(mobile))){
|
||
mobile = areacode+mobile;
|
||
}else{
|
||
if(null==areacode||areacode==""){
|
||
mobile = zz+mobile;
|
||
}
|
||
}
|
||
}
|
||
if(parent.document.getElementById("newnewbarInit").value==1){
|
||
window.parent.phoneBar.agentApi.makeCall(data.mobile,-1,3);
|
||
}else{
|
||
window.parent.application.oJVccBar.MakeCall(mobile);
|
||
}
|
||
}else{
|
||
aos.alert('请在主页面初始化电话条！');
|
||
return ;
|
||
}
|
||
|
||
}
|
||
}
|
||
});}
|
||
|
||
|
||
|
||
}})
|
||
|
||
|
||
|
||
|
||
}
|
||
|
||
}
|
||
//发送短信 电话拨通后可直接发送短信，电话未接通发送短信会有提醒。发送成功后返回rush_log表id用于关联
|
||
function message(){
|
||
var grid = aos.get('grid');
|
||
var data = grid.getSelected();
|
||
if(!data){
|
||
aos.alert('请选择一条联系人！');
|
||
return;}
|
||
else{
|
||
var mobile = data.mobile;
|
||
if(mobile=='无' || mobile== null || mobile==''){
|
||
aos.alert('选中的联系人没有联系电话请更改，谢谢~');
|
||
return;
|
||
}else{
|
||
if(mobile.length != 11 || mobile.substr(0,1) != '1'){
|
||
aos.alert('选中的电话号码不符合要求，不允许发送短信，请选择其它号码，谢谢~');
|
||
return;
|
||
}
|
||
}
|
||
var messageparam = {};
|
||
messageparam['contact']=data.contact;
|
||
messageparam['mobile']=data.mobile;
|
||
messageparam['serviceDate']=aos.get('end_date').getValue();
|
||
messageparam['cust_name']=aos.get('cust_name').getValue();
|
||
messageparam['customer_id']=aos.get('customer_id').getValue();
|
||
messageparam['cutype']=aos.get('cust_type').getValue();
|
||
messageparam['injf']=aos.get('injf').getValue();
|
||
messageparam['ifmz']=aos.get('ifmz').getValue();
|
||
if(parent.document.getElementById('message').value!="")
|
||
{
|
||
aos.showWindow('canvas/rush/message', messageparam, '550px', '350px', '短信发送', function(rtnValue){
|
||
aos.get("msglogid").setValue(rtnValue);
|
||
});
|
||
}
|
||
else{
|
||
aos.confirm('通话未接通，确定需要发送短信吗？',null,function(action){
|
||
if(action == 'cancel')
|
||
{return;}
|
||
else{
|
||
aos.showWindow('canvas/rush/message', messageparam, '550px', '350px', '短信发送', function(rtnValue){
|
||
|
||
aos.get("msglogid").setValue(rtnValue);
|
||
});
|
||
}
|
||
});
|
||
return ;
|
||
}
|
||
}
|
||
}
|
||
//退费短信
|
||
function messageback(){
|
||
var grid = aos.get('grid');
|
||
var data = grid.getSelected();
|
||
if(!data){
|
||
aos.alert('请选择一条联系人！');
|
||
return;}
|
||
else{
|
||
var mobile = data.mobile;
|
||
if(mobile=='无' || mobile== null || mobile==''){
|
||
aos.alert('选中的联系人没有联系电话请更改，谢谢~');
|
||
return;
|
||
}else{
|
||
if(mobile.length != 11 || mobile.substr(0,1) != '1'){
|
||
aos.alert('选中的电话号码不符合要求，不允许发送短信，请选择其它号码，谢谢~');
|
||
return;
|
||
}
|
||
}
|
||
var messageparam = {};
|
||
messageparam['contact']=data.contact;
|
||
messageparam['mobile']=data.mobile;
|
||
messageparam['serviceDate']=aos.get('end_date').getValue();
|
||
messageparam['cust_name']=aos.get('cust_name').getValue();
|
||
if(parent.document.getElementById('message').value!="")
|
||
{
|
||
aos.showWindow('canvas/rush/messageback', messageparam, '550px', '350px', '退费短信发送', function(rtnValue){
|
||
aos.get("msglogid").setValue(rtnValue);
|
||
});
|
||
}
|
||
else{
|
||
aos.confirm('通话未接通，确定需要发送短信吗？',null,function(action){
|
||
if(action == 'cancel')
|
||
{return;}
|
||
else{
|
||
aos.showWindow('canvas/rush/messageback', messageparam, '550px', '350px', '退费短信发送', function(rtnValue){
|
||
|
||
aos.get("msglogid").setValue(rtnValue);
|
||
});
|
||
}
|
||
});
|
||
return ;
|
||
}
|
||
}
|
||
}
|
||
//查看客户档案和服务记录
|
||
function archives(n){
|
||
var customer_id = aos.get('customer_id').value;
|
||
var url = "";
|
||
if(n==1){
|
||
url ='http://crm.aisinoha.com/ZHYW/zh/commonInterface.jsp?url=pt/canvas?formid=crm_cus_org_customer_view*FormCreateState=editnew*PERSON_TEL=*org_customer_id='+customer_id+'*ispop=0*callid=&userid=hxcuijiao&userpass=aisino_123';
|
||
}else if(n==3){
|
||
url='http://crm.aisinoha.com/ZHYW/zh/commonInterface.jsp?url=pt/canvas?formid=zh_sm_customer_archives*FormCreateState=editnew*PERSON_TEL=*CUSTOMER_ID='+customer_id+'*ispop=0*callid=&userid=hxcuijiao&userpass=aisino_123';
|
||
}
|
||
if(customer_id){
|
||
window.open(url,'_blank','width=2000,height=2000,menubar=no,toolbar=no, status=no,scrollbars=yes')
|
||
}else{
|
||
aos.alert('页面出错！');
|
||
return;
|
||
}
|
||
|
||
}
|
||
|
||
function record(){
|
||
var param = {};
|
||
param['customer_id'] = aos.get('customer_id').getValue();
|
||
aos.showWindow( 'canvas/rush/oldrush', param, '600px','400px','催缴记录',
|
||
function(params, rtnData){
|
||
}
|
||
);}
|
||
|
||
|
||
|
||
function callAgain(){
|
||
var is_need_again = aos.get('is_need_again').getValue();
|
||
if(is_need_again=='N'){
|
||
aos.alert('是否需要回访须选择：是!');
|
||
return ;
|
||
}
|
||
var agree_visit_date = aos.get('agree_visit_date').getValue();
|
||
if(agree_visit_date==null || agree_visit_date==''){
|
||
aos.alert('需选择约定回访时间!');
|
||
return ;
|
||
}
|
||
var data = {};
|
||
data['is_need_again']=aos.get('is_need_again').getValue();
|
||
data['agree_visit_date']=aos.get('agree_visit_date').getValue();
|
||
data['center_id']=aos.get('center_id').getValue();
|
||
data['customername']=aos.get('cust_name').getValue();
|
||
data['visit_remark']=aos.get('remark').getValue();
|
||
aos.post({
|
||
url:"rushtaskcenter/post/callAgain",
|
||
data:data,
|
||
success:function(){
|
||
aos.tip('保存再次回访成功！');
|
||
//CloseWindow();
|
||
//var custormer_param={customer_id:aos.get('customer_id').getValue()};
|
||
//grid.load();
|
||
}
|
||
});
|
||
|
||
}
|
||
/**
|
||
* 客户最近缴费记录
|
||
*/
|
||
/*function latestrecord(){
|
||
var param = {};
|
||
param['customer_id'] = aos.get('customer_id').getValue();
|
||
aos.showWindow( 'canvas/rush/latestrecord', param, '700px','180px','最近缴费记录',
|
||
function(params, rtnData){
|
||
}
|
||
);}*/
|
||
|
||
function latestrecord(){
|
||
var param = {};
|
||
param['customer_id'] = aos.get('customer_id').getValue();
|
||
aos.showWindow( 'canvas/rush/oldpaylist', param, '600px','400px','缴费记录',
|
||
function(params, rtnData){
|
||
}
|
||
);}
|
||
/**
|
||
* 任务中心到期日期与当前客户到期日期不同，可点击完成直接完成此项任务
|
||
*/
|
||
function finishTask(){
|
||
var data = {};
|
||
|
||
data['detail_id']=aos.get('detail_id').getValue();
|
||
data['task_user_id']=aos.get('task_user_id').getValue();
|
||
data['center_id']=aos.get('center_id').getValue();
|
||
data['task_id']=aos.get('task_id').getValue();
|
||
|
||
aos.post({
|
||
url : 'rushtaskcenter/post/finishTaskById',
|
||
data : data,
|
||
success : function(data){
|
||
CloseWindow();
|
||
}
|
||
|
||
});
|
||
}
|
||
function telsearch(){
|
||
var param = {};
|
||
param['customer_id'] = aos.get('customer_id').getValue();
|
||
aos.showWindow('canvas/rush/telrush', param, '800px','400px','依据电话查询',
|
||
function(params, rtnData){
|
||
}
|
||
);
|
||
}
|
||
|
||
</script>
|
||
</html> |